SuperiorFireplaces.us.com
126872-01C
30
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but fl ame goes
out when control knob is released
1. Control knob not fully pressed
in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot fl ame not touching ther-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff
valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot
(see Clean-
ing and Maintenance,
Page
27
)
or replace ODS/pilot as-
sembly
6. Hand tighten until snug, then
tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after ODS/
pilot is lit
1. Inlet gas pressure is too low
2. Burner orifi ce is clogged
3. Thermopile leads disconnect-
ed or improperly connected
4. Burners will not come on in
remote position
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner
(see Cleaning
and Maintenance,
Page 27
)
or replace burner orifi ce
3. Reconnect leads
(see Wiring
Diagram,
Page 28
)
4. Replace battery in hand-held
remote and receiver
Delayed ignition of burner
1. Manifold pressure is too low
2. Burner orifi ce is clogged
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner
(see Cleaning
and Maintenance,
Page 27
)
or replace burner orifi ce
Burner backfiring during
combustion
1. Burner orifi ce is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
4. Inlet gas pressure is too low
1. Clean burner
(see Cleaning
and Maintenance,
Page 27
)
or replace burner orifi ce
2. Replace damaged burner
3. Replace gas regulator
4. Contact local natural or pro-
pane/LP gas company
