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Installation 

900960-00C, 06/2019 

Innovative Hearth Products
DRT3500-C Series Direct-Vent Gas Fireplaces

48

ATTACHING SAFETY IN OPERATION WARNINGS

It is required that the set of safety instruction labels 

that have been furnished with the fireplace be affixed 

to the operation and control points of the fireplace. A 

safety instruction label must be affixed to the receiver 

wall switch plate where the fireplace is turned on and 

off (See 

Figure A

) and on the remote control handheld 

transmitter (See 

Figure B

).  To properly complete the 

installation of this fireplace, locate the multi-lingual 

adhesive labels provided with the Care and Operation 

Instructions and proceed as follows:

1.  Locate the wall receiver that controls the fireplace 

(verify the switch operates the fireplace by turn-

ing it on and off).  Clean the wall receiver plate 

thoroughly to remove any dust and oils. Affix the 

label to the surface of the plate of the wall receiver  

that controls the fireplace (

Figure A

).  Choose 

the language primarily spoken in the home. If 

unknown, affix the English language label.

2.  Locate the remote control transmitter and clean 

it thoroughly to remove any dust and oils.  Affix 

the label to the surface of handheld transmitter 

(

Figure B

).  Choose the language primarily spo-

ken in the home. If unknown, affix the English 

language label.

3.  If you are unable to locate the labels, please 

call Innovative Hearth Products or your nearest 

Innovative Hearth Products dealer to receive ad-

ditional safety instruction labels free of charge.

Cat. No. H8024 Replacement Label Kit 

SuperiorFireplaces.us.com

NOTE: English is red text on clear label. French 

and Spanish are white text on black label.

Figure A 

Figure B

APPOSITION DES MISES EN GARDE RELATIVES  

À LA SÉCURITÉ D’UTILISATION

Il est impératif que le jeu d’étiquettes de sécurité qui 

ont été fournies avec le foyer soient collées à côté 

des dispositifs de contrôle du foyer. Une étiquette de 

sécurité doit être collée sur la plaque du récepteur mural 

contrôlant l’allumage du foyer (voir 

Figure A

) et sur le 

boîtier de la télécommande (

Figure B

).  Pour achever 

l’installation correcte de ce foyer, procédez comme suit 

avec les étiquettes adhésives en langues étrangères 

fournies avec les instructions d’utilisation et d’entretien :

1.  Repérez le récepteur mural qui contrôle le foyer 

(vérifiez que l’interrupteur contrôle le fonction -

-nement du foyer en le faisant basculer de Marche 

à Arrêt, et vice-versa).  Nettoyez soigneusement  

la plaque du récepteur mural pour éliminer la 

poussière et les traces de graisse ou d’huile. Collez 

l’étiquette sur la surface de la plaque du récepteur 

mural qui contrôle le foyer (

Figure A

).  Choisissez 

la langue qui est principalement parlée dans la 

résidence du propriétaire. En cas de doute, collez 

l’étiquette en anglais.

2.  Repérez la télécommande et nettoyez-la soigneuse-

ment pour éliminer la poussière et les traces  

de graisse ou d’huile.  Collez l’étiquette sur le boîtier 

de la télécommande (

Figure B

).  Choisissez la  

langue qui est principalement parlée dans la  

résidence du propriétaire. En cas de doute, collez 

l’étiquette en anglais.

3.  Si vous ne trouvez pas les étiquettes, veuillez  

appeler Innovative Hearth Products ou votre distribu-

teur Innovative Hearth Products local pour recevoir 

gratuitement des étiquettes supplémentaires.

Étiquettes de remplacement, n° cat. H8024 

SuperiorFireplaces.us.com

Remarque : Le texte anglais est rouge sur un support 

transparent. Le texte français et espagnol est blanc 

sur un support noir.

COLOCACIÓN DE ADVERTENCIAS DE SEGURIDAD 

EN OPERACIÓN

Se requiere que el juego de etiquetas de instrucciones  

de seguridad que se incluyeron con la chimenea se 

coloque en los puntos de operación y control de la 

misma. Se debe colocar una etiqueta de instrucciones 

de seguridad en la placa del interruptor de pared  

del receptor desde el cual se enciende y se apaga  

la chimenea (ver la 

Figura A

) y en el transmisor de  

control remoto (ver la 

Figura B

). Para completar 

correctamente la instalación de esta chimenea, 

encuentre las etiquetas adhesivas multilingües  

incluidas con las instrucciones de cuidado y operación 

y haga lo siguiente:

1.  Identifique el receptor de pared que controla la 

chimenea (verifique que el interruptor opera la 

chimenea encendiéndola y apagándola). Limpie  

bien la placa del receptor de pared para quitar el 

polvo y aceite. Pegue la etiqueta en la superficie 

de la placa del receptor de pared que controla la 

chimenea  (

Figura A

).

 

Seleccione el idioma que 

más se habla en la casa. Si no sabe cuál es, use la 

etiqueta en inglés.

2.  Identifique el transmisor de control remoto y límpielo 

bien para quitar el polvo y aceite. Pegue la etiqueta 

en la superficie del transmisor (

Figura B

). Seleccione 

el idioma que más se habla en la casa. Si no sabe 

cuál es, use la etiqueta en inglés.

3.  Si no puede encontrar las etiquetas, sírvase llamar 

a Innovative Hearth Products o al distribuidor de 

Innovative Hearth Products más cercano para  

recibir etiquetas de instrucciones de seguridad 

adicionales gratuitas. 

Juego de etiquetas de repuesto—Nº de cat. H8024 

SuperiorFireplaces.us.com

Nota: La etiqueta en inglés es transparente con texto 

rojo. Las etiquetas en francés y español son negras 

con texto blanco.

INSTALLER INSTRUCTIONS—ATTACHING SAFETY-IN-OPERATION WARNINGS
It is the installers responsibility to ensure these warnings are properly affixed during installation. These warning labels are a critical 

step in informing consumers of safe operation of this appliance.

SAFETY LABEL  

DIAGRAMS

Remote

Off

On

PRG

DIAGRAMAS DE ETIQUETAS  

DE SEGURIDAD

DIAGRAMMES DES ÉTIQUETTES 

DE SÉCURITÉ

Illustrations are for example only. 

Your accessories may be different.

Les illustrations sont par exemple 

uniquement. Vos accessoires 

peuvent être différents.

Las ilustraciones son sólo ejemplos. 

Tu accesorios pueden ser diferentes.

Summary of Contents for DRT3500-C Series

Page 1: ...puis un voisin Suivez les instructions du fournisseur Si vous ne pouvez rejoindre le fournisseur de gaz appelez le service des incindies L installationetl entretiendoivent treassur spar un installateu...

Page 2: ...DRIO CALIENTE CAUSAR QUEMADURAS USTED NUNCA DEBE TOCAR EL VIDRIO CALIENTE LOS NI OS NUNCA DEBE TOCAR EL VIDRIO L cran pare tincelles fourni avec ce foyer r duit le risque de br lure en cas de contact...

Page 3: ...si se toca Mantenga a los ni os alejados de la chimenea en funcionamiento Supervise en forma cercana a los ni os en cualquier cuarto donde haya una chimenea funcionando para impedir el contacto con el...

Page 4: ...ntels 16 Installation Preparation 16 Installation Installation Sequence 17 Construct the Fireplace Framing 17 Prepare the Fireplace Top Spacers 19 Route the Gas Supply Line to the Fireplace 19 Install...

Page 5: ...t subir des br lures s ils viennent en contact avec la surface chaude Il est recommand d installer une barri re physique si des personnes risques habitent la maison Pour emp cher l acc s un foyer ou u...

Page 6: ...dangerous Improper installation or use of this appliance can cause serious injury or death from fire burns explosion or carbon monoxide poisoning CARBON MONOXIDE POISONING Early signs of carbon monoxi...

Page 7: ...te accessibility clearance for service and proper operation Never obstruct the front openings of the appliance These appliances are designed as supplemental heaters Therefore it is advisable to have a...

Page 8: ...on devrait tre confi es un technicien qualifi L appareil devrait faire l objet d une inspection par un technicien professionnel avant d tre utilis et au moins une fois l an par la suite Des nettoyages...

Page 9: ...own regulators to reduce the pressure to safe levels Figure 1 MANIFOLD Outlet Gas Pressure Test Point Model Electronic AFUE P4 Natural Propane Natural Propane 35 Models 68 5 67 62 5 69 6 40 Models 68...

Page 10: ...OF THE MANUFACTURER PROVINCIAL OR TERRITORIAL AUTHORITIES HAVING JURISDICTION AND IN ACCORDANCE WITH THE REQUIREMENTS OF THE CAN CGA B149 1 OR CAN CGA B149 2 INSTALLATION CODES COMMONWEALTH OF MASSAC...

Page 11: ...floor on which fireplace rests if floor is above ground level Gas line holes and other openings should be caulked or stuffed with unfaced fiberglass insulation NOTE Do not use loose or blown in insula...

Page 12: ...are uniquely suited for installations requiring a utility shelf positioned directly above the fireplace Utility shelves like these are commonly used for locating television sets and decorative plants...

Page 13: ...22 m 12 12 to 14 12 5 0 ft 1 52 m 14 12 to 16 12 6 0 ft 1 83 m 16 12 to 18 12 7 0 ft 2 13 m 18 12 to 20 12 7 5 ft 2 29 m 20 12 to 21 12 8 0 ft 2 44 m 12 X Roof pitch is X 12 2 ft minimum 2 ft minimum...

Page 14: ...to nonmechanical air supply inlet to building or the combustion air inlet to any other fireplace 6 150 mm for fireplaces 10 000 Btu h 3 kW 9 230 mm for fireplaces 10 000 Btu h 3 kW and 50 000 Btu h 1...

Page 15: ...ood flooring the appliance shall be installed on a metal or wood panel extending the full width and depth of the appliance Hearth Extension A hearth extension is not required with this fireplace If a...

Page 16: ...above the fireplace NOTE To avoid heat related finish damage we recommend the use of high temperature paint rated 175 F or higher on the underside of the mantel INSTALLATION PREPARATION The fireplace...

Page 17: ...Connect the Gas Line Page 40 14 Verify Proper Fireplace Operation Page 42 Remote Control 15 Initialize the Remote Control System for the First Time Page 42 Finishing 16 Required Accessory see Page 68...

Page 18: ...ecifications Table 11 Fireplace Framing Specifications Corner Installation with Horizontal Termination B A C D E F Back wall of chase enclosure including finishing materials 7 178 Front to rear with 1...

Page 19: ...ine from the supply regulator to the area where the appliance is to be installed per requirements outlined in the National Fuel Gas Code NFPA 54 latest edition USA or CAN CGA B149 1 latest edition Can...

Page 20: ...at held the top flue cover plate in place Step 2 Remove screw holding standoff to firebox bend to 4 tall as seen above and attach screw Step 3 Install the header shield by slid ing it into the slot in...

Page 21: ...nd identify the exterior termination location The following sections describe vertical roof and horizontal exterior wall vent applications Use only approved vent components See Pages 29 30 vertical an...

Page 22: ...12 Vent restrictor installation Top vent U Shaped Vent Restrictor Inner Fireplace Collar Appliance Top Vent Outlet U SHAPED VENT RESTRICTOR APPLIANCE REAR VENT OUTLET INNER FIREPLACE COLLAR Inner Fir...

Page 23: ...lar until it fully engages then twist the component clockwise running the dimples down and along the incline channels until they seat at the end of the channels NOTE The unitized design of the Secure...

Page 24: ...ng a 90 degree elbow directly off fireplace the elbow shield is required Install per instructions in Figure 17 STEP 1 Locate the two 2 flat elbow shields STEP 2 Bend the three 3 tabs 90 degrees as sho...

Page 25: ...3 465 38 75 0 0 0 0 10 10 69 5 75 0 0 0 2 0 2 475 5 39 625 0 1 0 0 10 11 73 5 6 125 1 0 0 2 0 3 480 40 1 1 0 0 10 12 79 5 6 625 0 1 0 2 0 3 492 41 1 0 1 0 10 12 81 6 75 0 0 0 1 1 2 499 5 41 625 0 0 0...

Page 26: ...figures Secure Flex pipe may also be used A table summarizes each configuration s minimum and maximum vertical and horizontal length parameters for a variety of applications 1 Refer to Figure 23 and...

Page 27: ...op spacer If there is living space above the ceiling level the firestop spacer must be installed on the bottom side of the ceiling If attic space is above the ceiling the firestop spacer must be insta...

Page 28: ...eal the top and both sides of the flashing with waterproof caulking The flashing must overlap the roofing material along the bottom 11 Install the storm collar Install the storm collar supplied with t...

Page 29: ...ARNING Do NOT join separate sections of concentric flexible vent pipe Figure 23 Top Vent Straight Table 16 Rear Vent One 90 Elbow Ceiling firestop spacer SV4 5VF When using Secure Flex use ceiling fir...

Page 30: ...1 H Ceiling firestop spacer SV4 5VF H1 H 8 ft 2 4 m maximum H H1 20 ft 6 1 m maximum V V1 H H1 60 ft 18 3 m maximum Install the U shaped vent restrictor in any vent run with more than 6 ft of vertical...

Page 31: ...and determine the number of vent sections and elbows required See Effective Vent Length on Pages 23 25 for more information Plan the venting so that a joint does not occur in the ceiling or roof joist...

Page 32: ...exterior side of the framing long side up with the 3 spacer clearance at the top Figure 25B and nail into place If the SV4 5HTSS termination is used 35 models only This Wall Heatshield shall be insta...

Page 33: ...ed with mill base caulk such as 10K81 or high temperature silicone Figure 26 Venting Connection and Exterior Wall Recessing of the Horizontal Termination Use silicone caulking to seal the top and side...

Page 34: ...a combustible wall WARNING Do not join separate sections of concentric flexible vent together Table 21 Rear Vent No Elbows See Table 20 as an aid in venting component selection for a particular range...

Page 35: ...d then 5 ft minimum of V vertical vent will be required This table shows a 1 V to 5 H ratio For every 1 ft of V vertical you are allowed 5 ft of H horizontal run up to a maximum horizontal run of 25 f...

Page 36: ...wall firestop spacer SF4 5HF Wall firestop spacer SV4 5HF Ceiling firestop spacer SV4 5VF H V H1 H2 Table 27 Top Vent Three 90 Elbows H Maximum V Minimum feet meters feet meters 5 1 524 Elbow only 5...

Page 37: ...he inner and outer adaptor collars NOTE Outer vent pipe is pulled away to show inner vent pipe details Adaptor SV4 5RF Attach adaptor to vent collar or Secure Vent sections 1 3 4 44 mm flexible vent a...

Page 38: ...ars Secure Flex vent has an longer center tube to improve ease of installation 12 Complete the Field Wiring CAUTION The ground supply lead must be connected to the wire attached to the green ground sc...

Page 39: ...ectrode Flame Sensor IPI Pilot 885 Valve Split Flow BL W Y Y BR G O O R R B B GY GY R B BL WH BB BR BB B G W Battery Holder w Switch ON Remote OFF Battery Holder Wire Harness Reset Switch see instruct...

Page 40: ...the inlet power lead per NEC or local codes 6 After the wiring is complete replace the cover plate WARNING Electronic models of these appliances are equipped with a three prong grounding plug utilize...

Page 41: ...ure all joints tightly using appropriate tools and sealing compounds ensure propane resistant compounds are used in propane applications Optionally seal around the gas line to prevent cold air leakage...

Page 42: ...eplace for the first time it will take a few minutes for the gas line to purge itself of air When purged the pilot and burner will light and operate as indicated Subsequent lighting of the fireplace w...

Page 43: ...cover insert the end of a paper clip or other similar object not provided into the hole marked PRG The receiver will beep three times to indicate it is ready to synchronize with the transmitter 8 On t...

Page 44: ...ter opening may need to be adjusted If the air shutter opening is closed too far sooting may develop Sooting is indicated by black puffs developing at the tips of very long orange flames Sooting resul...

Page 45: ...h hood using three screws as shown here WARNING Reinstall any barrier removed before operating the fireplace The barrier is designed to reduce the risk of burns from hot glass Do not operate the firep...

Page 46: ...ats into the Barrier Support Bracket Installation see Figures 36A and 36B 1 Slide barrier into upper trim panel NOTE This panel will rotate for ease of installation BARRIER INSTALLATION 2 Lower barrie...

Page 47: ...ch the Safety in Operation Warning Labels 1 Attach the furnished safety instruction labels at all fireplace operation and control points Page 48 NOTE The installer MUST ensure these warnings are prope...

Page 48: ...soigneuse ment pour liminer la poussi re et les traces degraisseoud huile Collezl tiquettesurlebo tier de la t l commande Figure B Choisissez la langue qui est principalement parl e dans la r sidence...

Page 49: ...K14 Horizontal Riser Kit 14 see 750146M 99L03 SV4 5HRK36 Horizontal Riser Kit 36 see 750146M H6183 SV4 5HF5 Firestop Spacer 5 rigid H6184 SF4 5HF5 Firestop Spacer 5 flex H2246 SV4 5HF 10 Firestop Spac...

Page 50: ...vent see 750204M FOR USE WITH 35 MODELS ONLY 94L07 SFKIT36SS Small Square Termination for flex with 36 914 mm of compressed flex vent see 750204M FOR USE WITH 35 MODELS ONLY F3693 Through the Wall Sh...

Page 51: ...l installation de cette trousse L installation n est pas ad quate ni compl te tant que le bon fonctionnement de l appareil converti n a pas t v rifi selon les instructions du fabricant fournies avec l...

Page 52: ...ted by carbon monoxide than others including pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes NOTE Do not place furniture or...

Page 53: ...a r sidence du propri taire 2 Rep rezlat l commandeetnettoyez lasoigneuse ment pour liminer la poussi re et les traces de graisseoud huile Collezl tiquettesurlebo tierde la t l commande Figure B Chois...

Page 54: ...compartment see Page 55 2 Set the unit mounted switch or remote control is set to the ON Position 3 The unit should spark at the pilot and light NOTE If there is no spark replace the batteries 4 Opera...

Page 55: ...local distributor or dealer Readthisinstructionsheetinitsentiretybeforebeginningtheinstallation ALL WARNINGS AND PRECAUTIONS IN THE INSTALLATION AND OPERA TION MANUAL PROVIDED WITH THE APPLIANCE APPLY...

Page 56: ...Direct Vent Gas Fireplaces 56 Figure 40D Figure 40C Insert Bent Bracket Bracket Insert Top Leg Of Bracket Between Lintel And Top Panel Example of Pre Bent Bracket Before Insertion Figure 40F Brackets...

Page 57: ...combustion could occur This could result in the excessive production of soot and or the colorless odorless toxic gas carbon monoxide CO NOTE It is important to ensure proper log placement per the manu...

Page 58: ...64 Locate the placement tabs Figure 44 2 Bend up the log placement tabs Figure 44 3 Tear the glowing embers into dime size pieces Place glowing embers as shown in Figure 43 Figure 44 Locate the log pl...

Page 59: ...d rear log 1 Figure 46 Top View Bottom View Fits over air dam c Figure 44 Fits over tab a Figure 44 2 1 3 1 2 Top View Bottom View Rests against grate e Figure 44 Landing for Twig 4 Rests on Rear Log...

Page 60: ...See Page 73 Figure 51 Locate the log placement tabs points Figure 52 Install Left Front Log 1 Do NOT place embers on or close to large ports or the pilot area as seen here circled NOTE Enough glowing...

Page 61: ...en moved left or right until it can be positioned on the two tabs Figure 54 7 The front right log 4 will be positioned on the second from the right grate tine f and rest on the rear log 3 8 The right...

Page 62: ...ive Hearth Products DRT3500 C Series Direct Vent Gas Fireplaces 62 Figure 57 Install Left Log 6 9 The left log 6 will be placed resting on the left front log 1 and against the middle log 2 See Figure...

Page 63: ...e installed AVERTISSEMENT Une barri re con ue pour r duire le risque de br lure par le hublot chaude est fournie avec l appareil et doit tre install WARNING Do not operate appliance with the glass fro...

Page 64: ...lace in order to close If it does remove the door and inspect the door gasket to ensure it is even and not rolled up at the top SEE WARNING IN FIGURE 58 4 Install the barrier 5 Close the control compa...

Page 65: ...enting system components However more frequent periodic inspections and cleanings should be performed by the homeowner NOTE Prior to the first use of the fireplace and each burn season and periodicall...

Page 66: ...g paint brush Reinstalling the embers and logs Carefully follow the placement instructions Pages 57 62 All logs should fit onto the corresponding pins and or log stoppers This will ensure proper flame...

Page 67: ...or signs of blockage or obstruction Look for any signs of dislocation of the vent components Appliance Inspection Qualified Service Technician Perform the appropriate appliance inspection procedure de...

Page 68: ...xe Termination Guard fits 94L10 and H1968 Termination Shroud fits H1968 Cat No Model Description H5820 4 5HTSK Termination Shroud 87L02 SV4 5HGS Termination Guard Deluxe 17M52 SV4 5HGS 1 Termination G...

Page 69: ...__________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ________________________...

Page 70: ...of life A This appliance is equipped with an ignition device which automatically lights the pilot Do not try to light the pilot by hand B BEFORE OPERATING smell all around the appliance area for gas...

Page 71: ...ez l tape suivante 8 Mettez l appareil sous tension 9 Placez l interrupteur du r cepteur en position REMOTE 10 Appuyez sur le bouton ON OFF pour s lectionner ON 11 Ajustez le thermostat sur la t l com...

Page 72: ...Air in the gas line Purge gas line of air call a service technician if required e Unit is not receiving power Replace unit battery backup 3 The main Burner comes on but then goes out a Gas is not rea...

Page 73: ...H8438 1 H8438 1 H8438 1 Firebox Lamp Box H8991 1 H8991 1 H8991 1 Light Harness Lamps to Connector J7403 1 J7403 1 J7403 1 Ceramic Glass for Lamp H8992 1 H8992 1 H8992 1 Replacement Bulb 25W Heat Resis...

Page 74: ...Natural Gas H7270 1 H7270 1 H7270 1 Gas Valve Electronic SIT Liquid Propane H7271 1 H7271 1 H7271 1 On Off Jumper H8809 1 H8809 1 H8809 1 Assembly Wire Harness Wall Proflame II H8813 1 H8813 1 H8813...

Page 75: ...natural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a fire hazard...

Page 76: ...number Date fireplace was Installed Type of gas fireplace uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials specificati...

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