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ElEctric FirEplacE HEatEr

Model: SOQCM940-38BDW / SOQCM940-38BMO 

INSTRUCTION MANUAL

attENtiON: 

1.  Find a location for the fireplace heater that is protected from direct sunlight.
2. Do not plug the unit into the power outlet before reading all instructions.

SaVE tHESE iNStrUctiONS FOr FUtUrE USE.

IMPORTANT SAFETY INSTRUCTIONS

WHEN USiNG ElEctrical appliaNcES, BaSic prEcaUtiONS SHOUlD 

alWaYS BE FOllOWED tO rEDUcE tHE riSK OF FirE, ElEctric SHOcK, 

aND iNJUrY tO pErSONS, iNclUDi NG tHE FOllOWiNG:

1) Read all instructions before using this electric fireplace heater.
2) This electric fireplace heater is hot when in use. To avoid burns, do not let bare 

skin touch hot surfaces. The grill directly in front of the heater outlet becomes 
hot during heater operation. Keep combustible materials, such as furniture, 
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) away from 
the front of the unit and keep them away from the sides and rear. 

3) Extreme caution is necessary when any heater is used by or near children or 

invalids and whenever the fireplace is left operating and unattended. 

4) Always unplug fireplace when not in use.
 5) Do not operate any electric fireplace with a damaged cord or plug or after the 

heater malfunctions, has been dropped or damaged in any manner.  

6) Do not use outdoors. 
7) This electric fireplace heater is not intended for use in bathrooms, laundry 

areas and similar indoor locations. Never locate heater where it may fall into a 
bathtub or other water container. 

8) Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or 

similar coverings. Arrange cord away from traffic area and where it will not be 
tripped over. 

9) To disconnect fireplace, turn controls to off, then remove plug from outlet. 
10) Connect to properly grounded outlets only.
11) Do not insert or allow foreign objects to enter any ventilation or exhaust open-

ing as this may cause an electric shock or fire, or damage the heater. 

12) To prevent a possible fire, do not block air intakes or exhaust in any manner. Do 

not use on soft surfaces, like a bed, where openings may become blocked. 

13) A heater has hot and arcing or sparking parts inside. Do not use it in areas 

where gasoline, paint, or flammable liquids are used or stored. 

14) Use this fireplace heater only as described in this manual. Any other use not 

recommended by the manufacturer may cause fire, electric shock, or injury to 
persons. 

15) Avoid the use of an extension cord because the extension cord may overheat 

and cause a risk of fire. However, if you have to use an extension cord, the cord 
shall be No.16AWG minimum size and rated not less than 1875 watts.

16) Caution: Do not plug this product into a receptacle controlled by a wall switch 

or dimmer.

17) When storing or transporting the unit and cord, keep in a dry place, free from 

excessive vibration and store so as to avoid damage.

caUtiON:
iF YOU USE tHiS HEatEr iN cONJUNctiON WitH a tHErmal cONtrOl, a 

prOGram cONtrOllEr, a timEr Or aNY OtHEr DEVicE tHat SWitcHES 

tHE HEatEr ON aUtOmaticallY, rEmEmBEr tO OBSErVE all SaFEtY 

WarNiNGS at all timES. tHE FirEplacE HEatEr HaS SaFEtY OVErHEat 

prOtEctiON. iF tHE OVErHEat prOtEctiON tripS, SWitcH OFF all 

SWitcH BUttONS aND Wait apprOximatElY 5 -10 miNUtES. it SHOUlD 

rESEt aUtOmaticallY ONcE tHE UNit cOOlS DOWN.

WarNiNG

Procedures and techniques if not carefully followed will result in damage to the 
equipment and will expose the user to the risk of serious injury, illness or death. 
This electric fireplace heater is for use on 120 volts. The cord has a plug as shown 
at A in illustration below. An adapter as shown at C is available for connecting 
three-blade grounding-type plugs to two-slot receptacles. The green grounding 
plug extending from the adapter must be connected to a permanent ground such 
as a properly grounded outlet box. The adapter should not be used if a three-slot 
grounded receptacle is available. 
A 15 AMP circuit is required to operate this heater. If the breaker trips when the 
heater is used then you may need to move the heater to another location or unplug 
other appliances that are on the same circuit. If you require an extension cord use 
one that is rated at 1875 watts. 

impOrtaNt
plEaSE NOtE WHEN YOU OpEN tHE cartON carEFUllY cHEcK 

tHE UNit aND maKE SUrE tHErE iS NO DamaGE. iF YOU HaVE aNY 

prOBlEmS WitH aSSEmBliNG tHE UNit, WitH HOW tHE VariOUS 

FUNctiONS WOrK Or WitH DamaGE Or miSSiNG partS plEaSE call 

1-800-459-4409 (ESt) immEDiatElY FOr SErVicE.  

 

NOtE: DO NOt rEtUrN UNit tO tHE StOrE BEFOrE calliNG tHE tOll FrEE 

NUmBEr.

SYL

VAN

IA is a registered tr

ademark of OS

RAM SYL

VAN

IA, used under license.

Summary of Contents for SOQCM940-38BDW

Page 1: ...t or flammable liquids are used or stored 14 Use this fireplace heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 15 Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire However if you have to use an extension cord the cord shall be No 16AWG minimum size and rat...

Page 2: ...LF REPAIR SET Touch up repair paint bottle L shape bracket 2 Screws for L bracket 8 Plastic connector 1 KD screws 3 KD nuts 3 S WALL ANCHOR SAFETY CABLE Wall anchor 1 Screw for wall anchor 1 Screw for mantle 1 Safety cable 1 Tools required Phillips Head Screwdriver MANTEL ASSEMBLY CAUTION Place a piece of cardboard or protective sheet on the floor in order to avoid scratching the decorative surfac...

Page 3: ...ten all SCREWS FIREPLACE INSERT INSTALLATION The fireplace insert can be installed after the mantel has been fully assembled WARNING Make sure the fireplace insert controls are in the OFF position and the unit is NOT plugged in Step 1 Place the INSERT on the floor directly in front of the mantel The backs of both the mantel and insert should be facing the same direction Step 2 Carefully lift the i...

Page 4: ... ON OFF switch is in the on position for low heat The indicator light will turn on 1500W For high heat function Press this switch while the ON OFF switch and the 750W switch are in the on position for high heat The indicator light will turn on Temperature Control To adjust the temperature to your individual require ments turn the temperature control dial to the right clockwise to increase the desi...

Page 5: ...uired Electric drill drill bits 3 4 inches 10 mm or 1 16 inches 2 mm Pencil Hammer Philips Screwdrivers Safety Goggles and gloves if necessary WARNING Wear goggles before you start drilling Option 1 Use the spare KD NUTS KD SCREWS and PLASTIC CONNECTOR 1 Place the PLASTIC CONNECTOR on the mantel unit and mark the drill holes as shown in Fig B Fig B 2 Drill the holes with diameter 3 4 inches 10 mm ...

Page 6: ...fireplace heater is tested before it leaves the factory and it is guaran teed for one year If the unit should fail to operate correctly within one year from the date of purchase call customer service at 1 800 459 4409 EST We will at our discretion either repair or replace the unit It will have to be returned to us freight prepaid and we will return the repaired or replaced unit to you freight prep...

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