Operation
900960-00C, 06/2019
Innovative Hearth Products
DRT3500-C Series Direct-Vent Gas Fireplaces
66
Inspecting the glass gasket
Visually inspect the gasket on the backside of the glass door. The gasket surface must be clean, free of irregularities,
and seated firmly.
Cleaning the control compartment
Keep the control compartment clean by vacuuming or brushing it out at least twice a year. More frequent cleaning
may be required due to excessive lint from carpeting, bedding material, etcetera. It is imperative that control
compartments, burners and circulating air passageways of the appliance be kept clean.
Touching up paint in small areas
Only use a factory-supplied paint kit for any touch-ups. Paint is available at your local IHP dealer. Never attempt to
paint a hot fireplace. Do not attempt to repaint the fireplace until the finish is completely cured (Burn-in Period on
Page
54
). If the surface becomes stained or marred, it may be lightly sanded and touched up.
Logs
Removing and cleaning the logs
CAUTION
The fiber logs become very fragile after curing.
Carefully remove the logs. Clean carbon from the logs using a vacuum cleaner, or a soft bristle brush (e.g., paint brush).
Reinstalling the embers and logs
Carefully follow the placement instructions (
Pages 57 - 62
). All logs should fit onto the corresponding pins and/or
log stoppers. This will ensure proper flame and safe combustion.
NOTE: Improper positioning of logs can create carbon build-up and will alter the performance of the fireplace.
Replacing the logs
If the logs become damaged and need replacement, use only the proper replacement logs from manufacturer (
Page 73
).
Cleaning the burner
Carefully remove the logs/media. Vacuum out any foreign matter on the burner (e.g., lint, carbon, etc.). Ensure the
burner ports are free of debris.
NOTE: Improper positioning of logs/media can create carbon build-up and will alter the performance of the fireplace.
Inspecting the wiring
Refer to the wiring diagram (
Figure 29, Page 39
).
CAUTION
When servicing controls, label all wires prior to disconnection. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.
ATTENTION
Au moment de l’entretien des commandes, étiquetez tous les fils avant de les débrancher.
Des erreurs de cáblage peuvent entraîner un fonctionnement inadéquat et dangereux.
Inspect and clean all wire connections. Ensure that there is no wire melting or damage. The inspection should
include:
• Terminals at the valve
• ON/OFF switch
• Optional wall thermostat, remote control, or wall switch