Sunbeam ART0000922835, User Manual

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For questions or support, please visit www.sunbeam.com (US) or www.sunbeam.ca (CA)
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For questions or support, please visit www.sunbeam.com (US) or www.sunbeam.ca (CA)
ABOUT YOUR HEATED BEDDING PRODUCT
Q Who should NOT use the heated blanket or heated mattress pad?
A The following people should NOT use the heated bedding:
• An infant
• A child
• An incapacitated or immobile person
• A paraplegic
• A quadriplegic
• A diabetic
• Anyone insensitive to heat such as a person with poor blood circulation
• Anyone who cannot clearly understand the instructions and/or operate the controls
Q What do I do if my pet chews the cord, I lose my control or the control does not operate
properly?
A
Please stop using the heated product immediately. Call our Consumer Care number
listed under How to Obtain Warranty Service and ask for instructions on how and where to send
the heated product.
Q My control feels warm to the touch. Is this a problem?
A
No. The control will feel warm to the touch when functioning properly.
Q My heated bedding doesn’t heat properly.
A
Your heated bedding is not a heating pad. It will not feel hot to the touch when laid out flat in
a normal manner. Try the following fold test to see if it is operating properly:
1 Fold the heated bedding or warming throw 3 times over.
2 Make sure the control cord is connected to the module and then plug
the power cord into an outlet.
3 Turn on your heated product, then turn the control to the highest
setting and wait 5 to 7 minutes.
4 Put your hand between the folds and you should feel the heated
bedding warming up.
Caution:
DO NOT continue the test for more than 7 minutes. DO NOT attempt
to make any internal adjustments to this appliance. If you have tried all of the solutions above and
the heated product still doesn’t work, stop using it immediately, disconnect the power cord and
contact Consumer Care.
Q What does “F1” or “F2” mean on my Digital Wired Controller?
A Potential wire connection related issues. Please follow the steps in “Reset Instructions”.
Frequently Asked Questions
Reset Instructions
1.) Follow the instructions on the flag tag attached to the control cord to reset control.
2.) Check the heated bedding pad for visual damage.
3.) If no visual damage is found, unplug the system from wall outlet.
4.) Check that the control is well-connected to the module.
5.) Plug the power cord into the wall outlet.
6.) Set the wired controller to “On”.
7.) If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord
and contact Consumer Care.
Q What does a flashing light mean?
A The control is designed to notify you in the event that a problem has been discovered by
flashing the light. Follow instructions on the flag tag to reset control. First, check the heated
product for visual damage. If no visual damage is found, unplug the system from wall outlet.
Check that the control is well-connected to the module. Plug the power cord into the wall outlet
and turn the control On. If the product still does not operate after 2 or 3 times trying to reset,
disconnect the power cord and contact Consumer Care.
Q Why won’t the heat setting go above level four in the app?
A
After an hour of activating the bedding remotely, you need to press the “ ” button on the
wired digital controller to confirm your presence. Once you press that button you should have
full heat setting capabilities and the heat setting can be increased in the App, through Voice
commands, or on the wired digital controller.
MODULE
Ensure the Control Cord connector and module are securely
fastened by inserting until hooks are in locked position.