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Chapter 3

Monitoring and Troubleshooting the Sun StorEdge D2 Array

3-9

▼

To Bring up the Network Storage Agent
Maintain Devices Page

1. Bring up the Network Storage Agent Administration Page.

See the Network Storage Agent documentation if needed.

2. Click the Maintenance link at the top of the page.

3. Click the Maintain Devices link in the left navigation bar.

4. When the Maintain Devices page displays, go to your next task in the

TABLE 3-2

page 7.

Maintenance link

Maintain Devices link

Summary of Contents for StorEdge D2

Page 1: ... San Antonio Road Palo Alto CA 94303 4900 U S A 650 960 1300 Send comments about this document to docfeedback sun com Sun StorEdge D2 Array Installation Operation and Service Manual Part No 816 2578 11 Revision A February 2002 ...

Page 2: ...st distribué avec des licences qui en restreignent l utilisation la copie la distribution et la décompilation Aucune partie de ce produit ou document ne peut être reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation préalable et écrite de Sun et de ses bailleurs de licence s il y en a Le logiciel détenu par des tiers et qui comprend la technologie relative aux polices de ...

Page 3: ...1 5 Removable Components 1 5 1 6 Components at the Front of the Array 1 6 1 6 1 Disks 1 6 1 6 2 Fillers 1 6 1 6 3 Front Door 1 7 1 6 4 Power and Subsystem LEDs 1 7 1 6 5 Disk LEDs and Labels 1 8 1 6 5 1 Disk LEDs 1 8 1 6 5 2 Disk Labels 1 9 1 7 Components at the Back of the Array 1 10 1 7 1 ESM 1 11 1 7 1 1 Configuration Options Switch Bank 1 14 ...

Page 4: ...ray on the Host 2 8 3 Monitoring and Troubleshooting the Sun StorEdge D2 Array 3 1 3 1 SunVTS Test Software 3 2 To Install SunVTS Software 3 2 3 2 Network Storage Agent 3 3 To Install Network Storage Agent 3 3 3 3 Task Overview for Monitoring the Health of the Array 3 4 3 4 Troubleshooting 3 5 To Troubleshoot the Array When the Subsystem LED Is Amber 3 6 3 5 Task Overview for Using Network Storage...

Page 5: ...M 4 13 4 4 Removing and Replacing a Fan 4 14 To Remove and Replace a Fan Canister 4 14 4 5 Removing and Replacing a Power Supply 4 16 To Remove and Replace a Power Supply 4 16 4 6 Removing and Replacing an ESM 4 18 To Remove an ESM 4 18 To Install an ESM 4 21 4 7 Replacing the Chassis 4 23 To Remove the Removable Components from the Chassis 4 24 To Remove and Re Attach the Mounting Tray 4 25 To Re...

Page 6: ... Operation and Service Manual February 2002 B Declaration of Conformity Regulatory Compliance and Safety Statements B 1 B 1 Declaration of Conformity B 3 B 2 Regulatory Compliance Statements B 5 B 3 Safety Agency Compliance Statements B 9 ...

Page 7: ...Split Bus Configuration 1 13 FIGURE 1 9 Configuration Options Switch Bank 1 14 FIGURE 1 10 Power Supplies 1 16 FIGURE 1 11 Close up of Power Switch 1 16 FIGURE 1 12 LEDs on Power Supplies and Fan Canisters 1 17 FIGURE 1 13 Single Bus Configuration With a Single ESM One Host Adapter and a Single Host 1 20 FIGURE 1 14 High Availability Split Bus Configuration With Two ESMs Two Host Adapters and a Si...

Page 8: ...an Canisters 4 14 FIGURE 4 4 Removing and Replacing a Fan Canister 4 15 FIGURE 4 5 Removing and Replacing a Power Supply 4 16 FIGURE 4 6 Pulling out the Metal Locking Bars to Release an ESM 4 19 FIGURE 4 7 Removing the ESM 4 20 FIGURE A 1 Sun StorEdge D2 Array Air Flow Clearance Requirements A 2 ...

Page 9: ...ply and Fan Canisters LED Descriptions 1 17 TABLE 1 8 Sun StorEdge D2 Array Supported Configurations 1 19 TABLE 2 1 Tabletop Array Inventory 2 2 TABLE 2 2 Rackmountable Array Inventory 2 2 TABLE 2 3 Conversion Kit Inventory 2 3 TABLE 3 1 Tasks for Monitoring the Health of the Array 3 4 TABLE 3 2 Tasks for Using Network Storage Agent to Locate Faulty Disks 3 7 TABLE 4 1 Hot and Cold Pluggable FRUs ...

Page 10: ...x Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 11: ...procedures Chapter 3 Monitoring and Troubleshooting the Sun StorEdge D2 Array contains procedures for using Network Storage Agent and SunVTS diagnostics software and other techniques to monitor and troubleshoot the array Chapter 4 Adding and Replacing FRUs contains information and procedures about adding and replacing field replaceable units FRUs Appendix A System Specifications contains the array...

Page 12: ...this manual before using this or any other manual for the Sun StorEdge D2 array Topic Title Part Number Notes Release notes Sun StorEdge D2 Array Release Notes 816 1718 The release notes contain required information about procedures that must be performed for installation to succeed Release notes Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter Release Notes 816 2157 Release notes Network Storage Ag...

Page 13: ...s files and directories on screen computer output Edit your login file Use ls a to list all files You have mail AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Read Chapter 6 in the User s Guide These are called class options You must be root to...

Page 14: ...st booting the host and formatting disks See one or more of the following for this information Solaris Handbook for Sun Peripherals AnswerBook2 online documentation for the Solaris operating environment Other software documentation that you received with your system Related Documentation Title Part Number VERITAS Volume Manager Administrator s Guide varies by the version being used on the host Sol...

Page 15: ...oducts b On the PRODUCTS page under Related click Hardware Documentation c In the PRODUCT DOCUMENTATION table on the HARDWARE Documentation page click Storage 2 Alternately you can go directly to this address www sun com products n solutions hardware docs Network_Storage_Solutions 3 To access the Sun StorEdge D2 array documentation do the following substeps a In the PRODUCT DOCUMENTATION table on ...

Page 16: ... in Adobe Portable Document Format PDF requires Adobe Acrobat Reader which is on the Sun StorEdge D2 Array Documentation CD ROM Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 816 2578 of this document in the subject line of the email ...

Page 17: ...lowing topics Description on page 1 2 Mounting Options on page 1 3 Parts on page 1 4 Software Options on page 1 5 Removable Components on page 1 5 Components at the Front of the Array on page 1 6 Components at the Back of the Array on page 1 10 Supported Configurations on page 1 19 ...

Page 18: ...e status of the enclosure using light emitting diodes LEDs to display each component s health and activity Note The terms flashing and blinking have slightly different meanings when they are used in the description of an LED The rate of flashing varies according to the rate of occurrence of whatever events the LED is indicating while the rate of blinking is fixed The ESM also enables remote enviro...

Page 19: ... Section 1 8 2 Split Bus Configuration on page 1 21 In a split bus configuration the Sun StorEdge D2 array can be configured either as a high availability storage subsystem or as two separate storage subsystems 1 2 Mounting Options You can mount Sun StorEdge D2 arrays in the following two ways On the desktop Mounting on the desktop is described in To Mount the Array on a Desktop or Tabletop on pag...

Page 20: ...orEdge D2 array with 1 or 2 ESMs 2 Power cord 1 Disk drive manual 1 or 2 SCSI cable one for each ESM 2 Key for the lockable front door 1 CD ROM Sun StorEdge D2 Documents containing the following manuals in PDF format Sun StorEdge D2 Array Cabinet Installation Manual Sun StorEdge D2 Installation Operation and Service Manual this manual The CD ROM also includes Adobe Acrobat Reader TABLE 1 2 Additio...

Page 21: ...assis with the front door and the midplane replaced as a single unit Each FRU has a set of LEDs that indicate health and status Descriptions of all the FRUs and LED s states are given later in this chapter See Chapter 4 for procedures to replace failed components Caution Do not operate the Sun StorEdge D2 array for extended periods with any components missing If the array has only one ESM or less ...

Page 22: ... conditions LEDs that indicate overall system conditions 1 6 1 Disks Only Ultra3 disks can be used For information about specific disks refer to the disk documents that come with the array 1 6 2 Fillers In a Sun StorEdge D2 array with less than the maximum number of disk drives fillers fill up all the empty slots The fillers are air baffles that enable the system to maintain maximum cooling If you...

Page 23: ... the system as shown in FIGURE 1 1 These LEDs are also visible when the front door is closed TABLE 1 3 Power and Subsystem LED Descriptions LED Name LED State Description Power On Green Unlit The system is powered on The system is powered off Subsystem Amber Flashing amber Green A drive fan power supply or temperature error condition exists An application on the host for example Network Storage Ag...

Page 24: ...that applies to a disk is shown in a rectangle in front of its disk slot FIGURE 1 2 Array Front With Disk LEDs and SCSI IDs 1 6 5 1 Disk LEDs A two color LED is located above each disk slot These disk LEDs are visible when the front door is closed TABLE 1 4 describes the possible states of the disk LEDs TABLE 1 4 Disk LEDs Descriptions LED State Description Unlit No disk drive is in the slot Green...

Page 25: ...ons on page 1 19 for details about single bus and split bus configuration FIGURE 1 3 Disk Slot Labels Showing the SCSI IDs for Disks Flashing green A disk drive in the slot is active Amber An application running on the host identified an error and used SAF TE commands to instruct this LED to display as solid amber This LED displays for example if diagnostic software running on the host cannot acce...

Page 26: ...hown in FIGURE 1 4 One or two ESMs labeled ESM 0 and ESM 1 If only one ESM is used the ESM is in position 0 and a filler is inserted on the right in position 1 Two power supply canisters labeled PS 0 and PS 1 Two dual fan canisters labeled FT 0 and FT 1 FIGURE 1 4 Array Back With ESMs Power Supplies and Fan Canisters PS 0 FT 0 FT 1 PS 1 ESM 0 ESM 1 One or two ESMs Two power supply canisters Two du...

Page 27: ...al terminators are not required Termination power is sensed through the SCSI N Termination Power LED SCSI X Termination Power LED Green Termination power is being supplied from the host to the associated connector Configuration Options switch bank Four position piano style switches to set options described under Configuration Options Switch Bank on page 1 14 D2 SCSI A SCSI B 4 3 2 1 Configuration ...

Page 28: ... When this switch is used to set a unit ID an application such as Network Storage Agent can use SAF TE commands to locate the ESM by its ID See FIGURE 1 9 for a close up ESM Over Temperature Code Download LED Yellow Temperature exceeds the factory preset limits When this LED is yellow the Subsystem LED also turns amber See Array Front With Door Open and Disk Slots Accessible on page 1 7 for the lo...

Page 29: ... Drives ESM 0 All Drives ESM 0 Left Drives Options 0 1 8 9 10 11 12 13 2 3 4 5 All disks both left and right bank of disks controlled by ESM 0 1 2 5 8 9 8 9 10 11 12 13 10 11 12 13 0 1 2 3 4 5 8 9 10 11 12 13 8 8 10 11 12 13 8 9 10 11 12 13 SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 8 SCSI ID 9 SCSI ID 10 SCSI ID 11 SCSI ID 12 SCSI ID 13 4 3 2 1 Configuration Single Bus Sp...

Page 30: ...iguration switches are described in the following table FIGURE 1 9 Configuration Options Switch Bank Switch Number Default Setting Function 1 Varies by configuration Up single bus configuration Down split bus configuration 2 Down Up Disable enclosure status reporting through the SAF TE interface Down Enable enclosure status reporting through the SAF TE interface 3 Down Reserved no function 4 Down ...

Page 31: ...depends on your site s storage needs See Supported Configurations on page 1 19 If the cables needed for your configuration were not ordered with the Sun StorEdge D2 Array contact your Sun sales representative See the Sun StorEdge D2 Array Release Notes for the list of supported cables The ESM has internal terminators for each SCSI bus connector No external terminators are required Daisy chaining f...

Page 32: ... power to the system if the other power supply fails Both power supplies are removable canisters that slide into one of two slots in the back of the system Each canister has a locking handle a power status LED an AC power cord connector and a power switch FIGURE 1 10 FIGURE 1 10 Power Supplies As shown in the close up of the power switch in FIGURE 1 11 left with the symbol is On and right with the...

Page 33: ...ratures can result which can damage system components 1 7 4 LEDs on the Power Supplies and Fan Canisters FIGURE 1 12 shows the LEDs on power supplies and fan canisters FIGURE 1 12 LEDs on Power Supplies and Fan Canisters TABLE 1 7 describes the LEDs on the power supplies and fan canisters TABLE 1 7 Power Supply and Fan Canisters LED Descriptions LED Color Description Power Supply Status LED Green ...

Page 34: ...ual February 2002 Fan Status LEDs one LED per fan Green The fan is operating properly Amber The fan has failed Off The fan canister is not inserted or power is not supplied to the system TABLE 1 7 Power Supply and Fan Canisters LED Descriptions LED Color Description ...

Page 35: ...ws the maximums and minimums supported for the Sun StorEdge D2 array TABLE 1 8 Sun StorEdge D2 Array Supported Configurations Number of ESMs Number of hosts per ESM Maximum Termination Disks 1 or 2 ESMs 1 or 2 2 ESMs 4 hosts Not required automatic internal termination Up to 12 Ultra3 disks ...

Page 36: ...right slot as viewed from the rear Switch number 1 in the switch bank on the front of the ESM must be set Up FIGURE 1 13 shows a single ESM connected to a single host adapter on a single host Another configuration that is not illustrated but also supported is connecting the Sun StorEdge D2 array to an embedded SCSI connection FIGURE 1 13 Single Bus Configuration With a Single ESM One Host Adapter ...

Page 37: ... Two ESMs must be installed Switch number 1 in the switch bank on the front of both ESMs must be set Down FIGURE 1 14 shows the split bus configuration with two ESMs connected to two different HBAs on a single host The array is configured in this example for high availability In this configuration data is mirrored in the two separate sets of disks FIGURE 1 14 High Availability Split Bus Configurat...

Page 38: ...1 8 3 Cluster Configuration The Sun StorEdge D2 array supports clustering in its single enclosure with its high availability split bus configuration capability In a cluster configuration the SCSI A and SCSI B ports of each ESM would be connected to a different host in the cluster For specific guidelines see the Sun Cluster system administration guide for the Sun Cluster version being used See the ...

Page 39: ...s To Do Before You Begin on page 2 2 To Mount the Array on a Desktop or Tabletop on page 2 5 To Configure and Cable the Array on page 2 6 To Configure the Array on the Host on page 2 8 Caution These procedures require two people to lift and move the array Use care to avoid injury An array can weigh up to 63 pounds ...

Page 40: ...ing box contains the items in TABLE 2 2 TABLE 2 1 Tabletop Array Inventory Sun StorEdge D2 array Two power cords One disk drive manual One or two SCSI cables one for each ESM Two door keys CD ROM Sun StorEdge D2 Array Documentation containing the following documents in PDF format along with the Adobe Acrobat reader Sun StorEdge D2 Array Installation Operation and Service Manual this manual Sun Sto...

Page 41: ...ray Release Notes for supported SCSI cables and part numbers If connecting to a host with an embedded SCSI connector use a cable with a HDC connector on the host end and a VHDCI connector on the array end If connecting to a host with a supported host bus adapter use a cable with a VHDCI connector on both ends 7 Back up the file systems on the host that will be connected to the Sun StorEdge D2 arra...

Page 42: ...page 3 14 9 If connecting the array to a host that needs a host bus adapter installed or to a host that needs to be powered down for the installation do the following substeps to start a cold installation a Halt operations and power off the host If disk management software is running on the host consult the documentation for the software for how to halt operations Refer to the Solaris system admin...

Page 43: ...walls under the floor through the ceiling or in protective channels Route interface cables away from motors and other sources of magnetic or radio frequency interference 4 Make sure that the SCSI cable length does not exceed the maximum SCSI bus length of 12 meters as described in SCSI Connections on page 1 15 5 Ensure that the operating environment for the array does not exceed the specifications...

Page 44: ...properly data corruption can occur 2 Assign a number to the ESM using the Unit ID rotary switch See Prepare the connected host to be able to test and monitor the D2 array on page 2 4 Hint When an array has two ESMs assign the same number to both ESMs The number is used for finding an array not for finding an individual ESM 3 Connect the SCSI cables between the host and the ESM See Supported Config...

Page 45: ...d fan canister LEDs and for how to interpret them see FIGURE 1 12 LEDs on Power Supplies and Fan Canisters on page 1 17 7 Check the disk LEDs and the Subsystem LED at the front of the array to ensure that all components are receiving power and are functional The disks take up to one minute to spin up When a disk has spun up the disk s LED should be solid green which indicates that the disk is rece...

Page 46: ...the dev dsk directory for the new disk drives See the devfsadm 1M man page 3 Use the format command to check the disks and to label and partition them as required See the format 1M man page for more information a Enter the format command and check that all the disk drives in the new array are recognized by the host CODE EXAMPLE 2 1 shows an example of output from the format 1 command when a Sun St...

Page 47: ... 1f 2000 pci 1 scsi 4 sd 9 0 12 c9t10d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd a 0 13 c9t11d0 SUN36G cyl 24619 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd b 0 14 c9t12d0 SUN36G cyl 24619 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd c 0 15 c9t13d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd d 0 16 c10t8d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci...

Page 48: ...scsi 4 sd 9 0 12 c9t2d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd a 0 13 c9t3d0 SUN36G cyl 24619 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd b 0 14 c9t4d0 SUN36G cyl 24619 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd c 0 15 c9t5d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi 4 sd d 0 16 c9 t8d0 SUN36G cyl 24620 alt 2 hd 27 sec 107 pci 1f 2000 pci 1 scsi...

Page 49: ...ED is green See SunVTS Test Software on page 3 2 and Network Storage Agent on page 3 3 for how to use these diagnostic tools Also see the SunVTS Test Reference Manual 6 Use the newfs command to create file systems on the disks as needed See Device Naming Conventions on page 4 4 for device naming conventions if needed Also see the newfs 1M man page for complete filesystem creation options 7 Mount n...

Page 50: ...2 12 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 51: ...sk Overview for Monitoring the Health of the Array Troubleshooting To Troubleshoot the Array When the Subsystem LED Is Amber Task Overview for Using Network Storage Agent to Locate Faulty Disks To Find the Device Name of a Faulty Disk To Bring up the Network Storage Agent Maintain Devices Page To Find a Disk s Device Name and SCSI ID on an Update D2 Page To Find a Drive or Enclosure To Find an Arr...

Page 52: ...ray and which version of the Solaris operating environment works with the current version of the array To Install SunVTS Software 1 Download and read the Sun StorEdge D2 Array Release Notes and the SunVTS User s Guide as described in To Access Sun StorEdge Documents Online on page xv Download the version of the SunVTS User s Guide specified in the release notes 2 Make sure you have the correct Sof...

Page 53: ...g a Sun Microsystems approved transport mechanism The Network Storage Agent monitors message files for errors to generate alerts if problems are found To Install Network Storage Agent 1 Download and read the Sun StorEdge D2 Array Release Notes as described in To Access Sun StorEdge Documents Online on page xv 2 Download the Network Storage Agent from Sun s download center Note Network Storage Agen...

Page 54: ...f SunVTS with D2 enctest support You can run SunVTS in either a CDE or an OpenWindows GUI or on the command line See the SunVTS Test Reference Manual for how to access the enctest dialog box in the GUI and for command line options See the SunVTS User s Guide for other information Use the Identify function of Network Storage Agent to cause the Subsystem LED to blink on the array where a problem is ...

Page 55: ...ubleshooting If the Subsystem LED is amber when the Sun StorEdge D2 array is powered on a fault has been detected in either a power supply or a fan or an over temperature condition exists Section 1 6 4 Power and Subsystem LEDs on page 1 7 describes which LED is the Subsystem LED ...

Page 56: ...r the location of the status LEDs 2 If there is a fault on one of the fan canisters re seat the canister by following the instructions for replacing a fan canister in To Remove and Replace a Fan Canister on page 4 14 3 If there is a fault on one of the power supplies check the following Is the power cord properly seated and is power present Is the power switch turned on Re seat the power supply by...

Page 57: ... page 3 10 3 Start the LED blinking on a disk s slot or on the array s enclosure To Find a Drive or Enclosure on page 3 12 4 Find the disk by locating a blinking LED on the front of the array if the array s location is known Locating a disk by finding a blinking LED can only be done easily if you know the location of the array If you have a large number of arrays and if you do not already know the...

Page 58: ...management software is being used on the host connected to the array find the device name of the failed disk by following the applicable procedure in the documentation that came with the software Different applications provide various levels of error logging In general you can find messages about failing or failed disks in your system s console window 2 If no disk management software is being used...

Page 59: ... the Network Storage Agent Administration Page See the Network Storage Agent documentation if needed 2 Click the Maintenance link at the top of the page 3 Click the Maintain Devices link in the left navigation bar 4 When the Maintain Devices page displays go to your next task in the TABLE 3 2 on page 7 Maintenance link Maintain Devices link ...

Page 60: ...HTML page until you locate a disk listed by its device name on the Maintain Devices Update D2 page Note In this example ses1 and ses3 are the names associated with the ESMs SCSI device dev es ses1 and dev es ses3 1 On the Maintain Devices page shown below in the List Existing Devices table click on the name of a device in the Name column 2 On the Maintain Devices Update D2 page shown below click t...

Page 61: ...located See FIGURE 1 6 FIGURE 1 7 and FIGURE 1 8 starting on page 12 for how to identify which SCSI ID number corresponds to the disk depending on whether the array is in split bus or single bus configuration Alternately you can cause the LED to blink on the drive by following the steps in To Find a Drive or Enclosure on page 3 12 5 If you do not find the device name of the disk drive you are look...

Page 62: ...n Devices Page on page 3 9 and To Find a Disk s Device Name and SCSI ID on an Update D2 Page on page 3 10 2 Blink the amber Identify LED on a drive slot by clicking on the Slot ID or Device Name link associated with the drive The following screen displays If needed refer to FIGURE 1 2 for where the disk LEDs are located on the front of the array 3 Click the Back button to return to the Identify pa...

Page 63: ...ubsystem LED on the front of the enclosure starts blinking amber Note If another failure is currently occurring on the array the Subsystem LED on the front of the array will already be solid amber The enclosure Identify function cannot override this state of the LED 5 Click the Back button to return to the Identify page 6 Refer to FIGURE 1 1 Array Front With Door Open and Disk Slots Accessible on ...

Page 64: ...To Find an Array by a Unit ID assigned to the ESM s 1 Go to the Network Storage Agent s Identify D2 page If needed see To Bring up the Network Storage Agent Maintain Devices Page on page 3 9 and To Find a Disk s Device Name and SCSI ID on an Update D2 Page on page 3 10 2 Find the Unit ID in the information at the top of the page Note The Unit ID must be set as described in Step 2 on page 6 3 Locat...

Page 65: ...the following procedures To Prepare to Replace a Disk Drive UNIX on page 4 6 To Prepare to Replace a Disk Drive VxVM on page 4 8 To Remove a Disk Drive on page 4 9 To Install a Disk Drive on page 4 10 To Restore a File System UNIX on page 4 12 To Re Create a VxVM Configuration on the New Disk VxVM on page 4 13 To Remove and Replace a Fan Canister on page 4 14 To Remove and Replace a Power Supply o...

Page 66: ...sk Drive Replacement Procedures on page 4 4 Fan canisters See To Remove and Replace a Fan Canister on page 4 14 Power supplies See To Remove and Replace a Power Supply on page 4 16 ESM See To Remove an ESM on page 4 18 and To Install an ESM on page 4 21 Cold pluggable Chassis front door and midplane replaced as a single unit See Replacing the Chassis on page 4 23 and To Remove the Removable Compon...

Page 67: ...static sensitive parts as far as possible Avoid touching connectors and discrete components Keep replacement parts in their shipping containers until you are ready to install them Do not place static sensitive parts on any metal surface If you need to put down a static sensitive part put it back inside its protective shipping bag or put it on a grounded antistatic mat Be especially careful when in...

Page 68: ...lability serviceability products do not pull drives out before stopping activity on the disk drive 4 3 1 Device Naming Conventions When formatting disks and looking for disk errors you need to understand device naming conventions for disks in arrays The naming convention for disks in an array is cwtxdysz where w corresponds to the SCSI controller x corresponds to the SCSI ID number of the disk y i...

Page 69: ...e ESM s on page 3 14 Stopping disk activity If you are not using any disk management software you must stop the activity on the disk and reconfigure it using UNIX filesystem management commands in To Prepare to Replace a Disk Drive UNIX on page 4 6 If you are using VERITAS Volume Manager VxVM disk management software go to To Prepare to Replace a Disk Drive VxVM on page 4 8 If you are using a disk...

Page 70: ...mand in format to save a copy of the partition table for the faulty disk to the etc format dat file This enables you to configure the replacement disk later so that its layout matches the current disk Refer to the format 1M man page for more information 6 Unmount any file systems on the disk Note If the file system s are on a disk that is failing or has failed the umount operation may not complete...

Page 71: ...e 7 Using the df command with the k option verify that the file system has been unmounted If it is unmounted it no longer appears in the list 8 Remove the failed disk drive Go to To Remove a Disk Drive on page 4 9 umount export home umount export home2 ...

Page 72: ...d to prepare the disk for replacement This operation is interactive and requires user confirmation of the operation See the VERITAS Volume Manager Administrator s Guide for more information a Select the Remove a disk for replacement option When prompted for a disk name to replace type the disk media name from Step 2 vxdiskadm marks the disk to be replaced and saves the subdisk information to be re...

Page 73: ...he disk drive the arrow indicates which direction to press The handle pops out FIGURE 4 1 4 Continue to pivot the disk drive bracket handle against the chassis while pulling the disk out until the disk disconnects Caution After disconnecting the disk leave it in the drive bay for at least 30 seconds before removing it After the disk has had time to spin down you can remove it from the drive bay 5 ...

Page 74: ... a Disk Drive 3 Release the latch on the replacement disk drive Press down on the finger slot on the front of the disk drive the arrow indicates which direction to press The handle pops out FIGURE 4 1 4 Support the replacement disk drive with both hands and align it with the appropriate slot 5 Tilt the drive slightly downward to begin sliding it into the slot 6 Slide the drive into the chassis unt...

Page 75: ... verify that the new disk has been created For example you would type the following where c1t4d0s is the expected device name for the new drive with SCSI ID 4 The new disk drive is now available for use as a block or character device Refer to the sd 7 man pages for further details 10 Reconfigure the disk Go to the instructions that apply To Restore a File System UNIX To Re Create a VxVM Configurat...

Page 76: ...ion table using the format utility and if the replacement disk type matches the old disk type then you can use the format utility s partition function to configure the partition table of the replacement disk See the select and label commands in the partition menu If the replacement disk is of a different type than the disk it replaced you can use the partition size information from the previous di...

Page 77: ...ion When prompted for a disk name to replace use the disk media name from Step 2 on page 8 vxdiskadm supplies a list of available disks to be used as replacements 3 Select the replacement drive vxdiskadm automatically configures the replacement drive to match the failed drive Redundant data is recovered automatically Space for nonredundant data is created and identified Nonredundant data must be r...

Page 78: ...place a Fan Canister If a fan fails its LED on the back of the fan canister lights amber indicating which fan has failed To replace a fan you must replace the entire fan canister FIGURE 4 3 Fan Canisters 1 Release the locking handle and pull the fan canister out FIGURE 4 4 PS 0 FT 0 FT 1 PS 1 ESM 0 ESM 1 Fan canister locking handles Fan status LEDs Fan status LEDs ...

Page 79: ...and the locking handle is on the outside edge of the canister The locking handle should face inward when it is closed 3 Slide the new fan canister into the slot and push it until it engages The LEDs on the fan canister light green when the connector is properly engaged 4 Close the locking handle You have completed the replacement of the failed fan Locking handle ...

Page 80: ...er cord is disconnected Although the system can run well with only one power supply a faulty power supply should be replaced in case the remaining good one fails You can replace a failed or failing power supply without turning the array off 1 Disconnect the power cord from the power supply you intend to replace You cannot remove the power supply without first disconnecting the power cord See FIGUR...

Page 81: ...into the bay Small rails on the power supply base fit into cut outs in the chassis 4 Push firmly until the power supply connector engages 5 Push the locking handle up into the closed position and connect the power cord 6 Press the power switch on The LED for the power supply should light green You have completed the replacement of the failed power supply ...

Page 82: ...stall an ESM on page 4 21 To Remove an ESM Note With a dual ESM configuration activity through the ESM that is not being replaced can continue during the following procedure 1 Stop any disk management software s communication with the ESM that is being removed See the documentation that came with the disk management software 2 Remove the SCSI cable s connected to the ESM ...

Page 83: ...Chapter 4 Adding and Replacing FRUs 4 19 3 Pull out the two metal locking bars at the bottom to release the ESM FIGURE 4 6 FIGURE 4 6 Pulling out the Metal Locking Bars to Release an ESM ...

Page 84: ...un StorEdge D2 Array Installation Operation and Service Manual February 2002 4 Grasp the metal bars and pull to slide out the ESM FIGURE 4 7 FIGURE 4 7 Removing the ESM 5 Go to To Install an ESM on page 4 21 ...

Page 85: ...uration make sure switch 1 is Up Caution If you replace a failed ESM and the switch 1 is not set properly data corruption can occur 4 Pull out the two metal locking bars located on the bottom front of the ESM 5 Position the ESM in the appropriate chassis slot with the top side up 6 With both hands carefully slide the ESM into the slot ensuring that the flange on the canister top rides on the guide...

Page 86: ...he SCSI cables are attached to a host that is powered off the Termination Power LED lights green 9 Use SunVTS enctest to ensure that the ESM is properly monitoring the enclosure s status 10 Use SunVTS disktest to ensure that all disk drives are being accessed through the new ESM You have completed installing an ESM ...

Page 87: ...es to replace the chassis To Remove the Removable Components from the Chassis on page 4 24 To Remove and Re Attach the Mounting Tray on page 4 25 if the array is installed in a cabinet To Replace the Removable Components in the Chassis on page 4 26 To Reconfigure the Array on the Host on page 4 27 ...

Page 88: ...ower supplies See To Remove an ESM on page 4 18 for this and the following two steps 4 Remove and label the SCSI cable s connected to the ESM s 5 Remove the ESM s 6 Remove both fan canisters by releasing the locking handles and pulling the fan canisters out See To Remove and Replace a Fan Canister on page 4 14 7 Remove both power supplies by pulling the locking handles down and sliding the power s...

Page 89: ... and tray upside down on a foam sheet or other protective surface to prevent scratches b Remove the four screws from the bottom of the tray and set the screws and the tray aside c Put the old chassis aside 3 Install the tray on the replacement chassis a Turn the new chassis upside down on a foam sheet or other protective surface to prevent scratches b Place the tray onto the new chassis c Install ...

Page 90: ... fan canisters taken from the old chassis See To Remove and Replace a Fan Canister on page 4 14 5 Insert both power supply canisters taken from the old chassis and reattach the power cords See To Remove and Replace a Power Supply on page 4 16 6 Insert the ESM s taken from the old chassis See To Install an ESM on page 4 21 7 Connect the SCSI cable s to the ESM s 8 Turn on the power switches on the ...

Page 91: ...ectory for the new disk drives 3 Use the format command to check the disks and to label and partition them if required 4 Run SunVTS disktest to ensure that all disk drives are operational 5 Run SunVTS enctest to test the enclosure s services and to ensure that the enclosure s power and temperature are optimal 6 Use the newfs command to create file systems on the disks as needed 7 Mount new file sy...

Page 92: ...4 28 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 93: ...This appendix includes the following specifications for the StorEdge D2 Array Air Flow and Other Clearance Requirements on page 2 Physical Specifications on page 3 Electrical Specifications on page 3 Environmental Specifications on page 4 ...

Page 94: ... protect adjacent systems from exposure to the heated air coming from the back of the array Exposure to the exhausted air can damage the components of an exposed system and can weaken the mounting hardware of the cabinet in which the system may be mounted To avoid the above stated risks to meet fire safety standards and to enable easy access to the components in the back for servicing do not place...

Page 95: ... 34 cm Depth 17 6 in 44 7 cm Height 7 0 in 17 78 cm TABLE A 2 Weights Weight1 1 The unit s total weight depends on the number of compo nents installed in the chassis The fully loaded weight in cludes two ESMs U S Metric Without disks 43 5 lbs 19 7 kg Fully loaded 63 lbs 28 6 kg TABLE A 3 AC Power Requirements Electrical Element Requirement Voltage 100 120 VAC to 220 240 VAC Frequency 47 63 Hz Idle...

Page 96: ...very 1000 ft 1000m above sea level Operating 1 7 F per 1000 ft above sea level 3 3 C per 1000m above sea level Relative humidity non condensing Operating 20 to 80 20 to 80 Storage 10 to 93 10 to 93 Transit 5 to 95 5 to 95 Altitude based on drives Operating 100 ft below to 10 000 ft above sea level 30 5m below to 3 048m above sea level Storage 100 ft below to 10 000 ft above sea level 30 5m below t...

Page 97: ...ry Compliance and Safety Statements This appendix contains the following information that applies to the Sun StorEdge D2 array Declaration of Conformity on page 3 Regulatory Compliance Statements on page 5 Safety Agency Compliance Statements on page 9 ...

Page 98: ...B 2 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 99: ...3 Pass EN61000 4 2 Criteria B 6 kV Direct 8 kV Air Criteria R 8 kV Direct 15 kV Air EN61000 4 3 3 V m EN61000 4 4 1 kV AC and DC Power Lines 0 5 kV Signal Lines EN61000 4 5 Criteria B 2 kV AC Line Gnd 0 5 kV Indoor Signal Lines 1 kV AC Line Line and Outdoor Signal Lines Criteria R 2 kV AC Line Line 4 kV AC Line Gnd and Outdoor Signal Lines as applicable EN61000 4 6 3 V EN61000 4 11 Pass As Informa...

Page 100: ...Edition Amendments 1 2 3 CB Scheme Certificate No UL2108 138989 USA Evaluated to all CB Countries Supplementary Information This product was tested and complies with all the requirements for the CE Mark S S Dennis P Symanski DATE Manager Compliance Engineering Sun Microsystems Inc 901 San Antonio Road MPK15 102 Palo Alto CA 94303 4900 U S A Tel 650 786 3255 Fax 650 786 3723 Peter Arkless DATE Qual...

Page 101: ...shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation...

Page 102: ...pproved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada ICES 003 Class B Notice Avis NMB 003 Classe B This Class B digital apparatus complies with Canadian...

Page 103: ...eclaration of Conformity Regulatory Compliance and Safety Statements B 7 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label ...

Page 104: ...B 8 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 105: ...d equipment damage Follow the instructions Caution Hot surface Avoid contact Surfaces are hot and may cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Caution Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used C...

Page 106: ...Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet The following caution applies only to devices with a Standby power switch Caution The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure ...

Page 107: ...en Leitfähige Gegenstände könnten aufgrund der möglicherweise vorliegenden gefährlichen Spannungen einen Kurzschluß verursachen der einen Brand Stromschlag oder Geräteschaden herbeiführen kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Geräteschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht berühren da Verletzungsgefahr durch ...

Page 108: ...kabel für geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schließen Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Die folgende Warnung gilt nur für Geräte mit Wartezustand Netzschalter Achtung Der Ein Aus Schalter dieses Geräts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Gerät vollständig zu unterbrechen müssen Sie das...

Page 109: ...eur introduit de la sorte pourrait produire un court circuit qui entraînerait des flammes des risques d électrocution ou des dégâts matériels Symboles Vous trouverez ci dessous la signification des différents symboles utilisés Attention risques de blessures corporelles et de dégâts matériels Veuillez suivre les instructions Attention surface à température élevée Evitez le contact La température de...

Page 110: ...la même puissance nominale en matière de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas prévues pour les systèmes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention votre produit Sun a été livré équipé d un cordon d alimentation à trois fils avec prise de terre Pour écarter tout risque d électrocu...

Page 111: ...iste el riesgo de lesiones personales y daños al equipo Siga las instrucciones Precaución Superficie caliente Evite el contacto Las superficies están calientes y pueden causar daños personales si se tocan Precaución Voltaje peligroso presente Para reducir el riesgo de descarga y daños para la salud siga las instrucciones Precaución Aplica la alimentación de CA al sistema Según el tipo de interrupt...

Page 112: ...ice alargadores de tipo doméstico para conectar sus productos Sun Precaución Con el producto Sun se proporciona un cable de alimentación con toma de tierra Para reducir el riesgo de descargas eléctricas conéctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posición En espera Precaución El interruptor d...

Page 113: ... los requisitos de láser de Clase 1 CD ROM Precaución El manejo de los controles los ajustes o la ejecución de procedimientos distintos a los aquí especificados pueden exponer al usuario a radiaciones peligrosas GOST R Certification Mark Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 ...

Page 114: ...B 18 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

Page 115: ...controller module power cord connector location 1 16 D D2 array finding by unit ID 3 14 health monitoring 3 4 overview 1 1 setting up and configuring 2 1 before you begin 2 2 configure and cable 2 6 configure on a host 2 8 mount the array on a desktop 2 5 daisy chaining 1 2 Declaration of Conformity B 3 device name and SCSI ID finding 3 10 finding 3 8 device naming conventions 4 4 disk drive ident...

Page 116: ...2 Power On on the array s front 1 7 Power On SCSI Active on the ESM 1 12 power status 1 16 power supplies 1 16 SCSI N connector 1 11 Subsystem 1 7 lock on array s front door 1 7 low voltage differential LVD 1 2 LVD low voltage differential 1 2 M manuals to read before proceeding xii map of arrays 2 4 monitoring and troubleshooting 3 1 array health task map 3 4 mounting options 1 3 N Network Storag...

Page 117: ...al A 4 physical A 3 split bus configuration 1 21 Subsystem LED cause to blink when troubleshooting 3 4 on the array front 1 7 Sun online documentation xv SunVTS enclosure test supported for the D2 array 3 4 test software installation 3 2 supported configurations 1 19 system specifications A 1 T tabletop mounting parts 1 4 task map locating faulty disks 3 7 monitoring array health 3 4 troubleshooti...

Page 118: ...Index 4 Sun StorEdge D2 Array Installation Operation and Service Manual February 2002 ...

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