Stryker 2031, Maintenance Manual, Page: 7 / 185

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Warranty
Limited Warranty:
Stryker Medical Division, a division of Stryker Corporation, warrants to the original purchaser that its products
should be free from defects in material and workmanship for a period of one (1) year after date of delivery.
Stryker’s obligation under this warranty is expressly limited to supplying replacement parts and labor for, or
replacing, at its option, any product which is, in the sole discretion of Stryker, found to be defective. Stryker
warrants to the original purchaser that the frame and welds on its beds will be free from structural defects
for as long as the original purchaser owns the bed. If requested by Stryker, products or parts for which a
warranty claim is made shall be returned prepaid to Stryker’s factory. Any improper use or any alteration or
repair by others in such manner as in Stryker’s judgement affects the product materially and adversely shall
void this warranty. Any repair of Stryker products using parts not provided or authorized by Stryker shall void
this warranty. No employee or representative of Stryker is authorized to change this warranty in any way.
Stryker Medical stretchers are designed for a 10 year expected life under normal use conditions and appropri-
ate periodic maintenance as described in the maintenance manual for each device.
This statement constitutes Stryker’s entire warranty with respect to the aforesaid equipment. STRYKER
MAKES NO OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, EXCEPT
AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY AND THERE ARE NO
WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL STRYKER BE
LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY
MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To Obtain Parts and Service:
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives.
These representatives are factory trained, available locally, and carry a substantial spare parts inventory to
minimize repair time. Simply call your local representative, or call Stryker Customer Service at (800)
327–0770.
Service Contract Coverage:
Stryker has developed a comprehensive program of service contract options designed to keep your equip-
ment operating at peak performance at the same time it eliminates unexpected costs. We recommend that
these programs be activated before the expiration of the new product warranty to eliminate the potential of
additional equipment upgrade charges.
A SERVICE CONTRACT HELPS TO:
Ensure equipment reliability
Stabilize maintenance budgets
Diminish downtime
Establish documentation for JCAHO
Increase product life
Enhance trade–in value
Address risk management and safety