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US and Canada 800.683.2378, International 904.641.1666 S10P Series
NOTICE:
A leaking pump tube damages the metering pump. Inspect pump frequently
for leakage and wear. Refer to Tube Replacement section for additional safety
precautions and instructions.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Tube leaking
Pump tube ruptured
Identify and correct cause; clean components of
chemical & replace tube according to instructions
Mineral deposits at injection point
Clean injection fitting; replace tube & duckbill,
according to instructions
Excessive back pressure
Verify system pressure against tube psi,
replace tube if needed
Tube is twisted
Replace tube according to instructions, hold
tube fitting while tightening connecting nut to
prevent twisting
Tube not centered
Clean components of chemical, replace tube
according to instructions & confirm tube
is centered
Tube life is shortened
Chemical attack
Check chemical compatibility
Mineral deposits at injection point
Clean injection fitting, replace tube & duckbill
according to instructions
Sediment blockage at check valve
Clean injection fitting; ensure suction line is 3"
above tank bottom; use suction line strainer
Degraded check valve duckbill
Replace duckbill at every tube change
Duckbill in wrong orientation
Reverse duckbill orientation
Seized rollers caused abrasion on tube
Clean roller assembly or replace; do not lubricate
Exposure to heat or sun
Do not store tubes in high temperatures or
in direct sunlight
Tube connection is leaking
Ferrules installed incorrectly, missing
Replace ferrule, beveled end faces pump
or damaged
Crushed ferrule
Replace ferrule, beveled end faces pump
3/8" nut loose
Hold adapter while tightening 3/8" nut as needed
Missing ferrule in 3/8" adapter
Replace with new adapter fitting or insert new
ferrule into adapter
Sleeve and/or plastic gripper inside
Replace if damaged or missing. Reorient if
3/8" connecting nut is missing,
incorrectly assembled; gripper beveled end faces
damaged, or incorrectly assembled
nut; sleeve wide end faces gripper
TROUBLESHOOTING – PUMP TUBE
