37
US and Canada 800.683.2378, International 904.641.1666 S10P Series
HAZARDOUS VOLTAGE: DISCONNECT
power cord before removing
motor cover for service.
Electrical service should be performed by trained
personnel only.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Display does not work
No power cord connection point
Check receptacle voltage/controller
output voltage
Failed power supply
Return to factory for evaluation
Pump requires re-initialization
Disconnect, then reconnect power to pump
Drive assembly does not work
Pump is in STANDBY
Remove from STANDBY
Level input received
Replenish solution in tank
Aux DC signal installed with
Observe polarity
reverse polarity
Failed motor
Return to factory for evaluation
Pump requires re-initialization
Disconnect, then reconnect power to pump
Output is higher or lower
Incorrect tube size or setting
Replace tube with correct size or adjust settings
than expected
Pump cycles ON/OFF
Failed fan
Return to factory for evaluation
High ambient temperature
The ambient temperature rating is 104°F (40°C)
Pump does not alarm for
Output relay wired incorrectly
Confirm wiring is correct; output relays are
given condition
dry contact and do not provide voltage
Leak detect not working
Chemical or residue on leak detect
Clean leak detect components or replace if
components; or components are
missing/damaged and ensure components
missing or not making contact
are making contact
Leak detect sensitivity was
Follow the leak detect sensitivity
calibrated incorrectly
calibration instructions
TROUBLESHOOTING – MOTOR
