Steiner CINDER 9501 Operation Manual Download Page 28

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Troubleshooting

Sight fails to power on

Battery is missing or

installed in the

reverse polarity.

Install battery or

install battery in the

correct polarity.

Battery is dead or

discharged

Replace battery

Sight fails to power on /

Sight is non-responsive /

Sight keeps crashing

System is

non-

responsive

or only

shows

flashing

logo

Replace battery

System is

bricked

Initiate system reset by

following these steps:

Reinsert battery and press and

hold the following button

combination for 4 seconds:

Power + Menu + Up

The reset process takes around

5 minutes during which the

Steiner logo is displayed on the

screen.

The sight reverts to older OS

version after system reset.

WARNING

: Ensure that the

sight is at 100% battery before

initiating system reset.

After a system reset is done, Steiner

recommends uploading the system logs from

the Troubleshooting option from System

Settings

If issues with the sight persist after a system

reset, contact Steiner Customer Support.

Poor image quality

Lens or eyepiece

focus may need

adjustment

Refocus objective to

focus on target.

Refocus diopter to

set Cinder for user’s

vision.

Fogging or debris on

lens or eyepiece

Clean the lens and

eyepiece as detailed

in section

Cleaning

and Storage

Unit is damaged

Contact Steiner

Customer Support

No Wi-Fi signals detected

Too many Wi-Fi

networks or

Move thermal sight

to a place with

Summary of Contents for CINDER 9501

Page 1: ......

Page 2: ...nt damage Always remove the batteries when the unit is not in use DO NOT scratch the external lens surface or touch them with fingers To prevent thermal damage to the unit never point it directly at the sun or any other source of high intensity light that the unprotected human eye cannot tolerate such as a welding arc DO NOT attempt to service the product yourself For any service requests contact ...

Page 3: ...g wireless connection to smartphones tablets and the Cloud With a compact design and low power consumption the Cinder is particularly well suited for hunting or other outdoor activities including detecting items through a variety of obstacles bushes grass foliage This innovative system includes several features to improve your targeting experience including multiple reticles instant on video and a...

Page 4: ...ht 1 Keypad Top Right 2 Focus Ring Front 3 Objective Lens Front 4 Eyepiece Rear 5 Eyepiece Diopter Ring Rear 6 Power Button Rear Right 7 Battery Compartment Front Right 8 Battery Compartment Cap Front Right 9 Weapon Rail Adapter Bottom 1 2 3 4 5 6 8 7 9 ...

Page 5: ...id or iOS and allows WiFi connection to the Cinder Easy remote control of the camera View capture and share thermal photos videos in real time Upload download waypoints for navigation cues in the Cinder or Google Maps After downloading and installing the app you will be required to allow the app access to photos media and device location Platform Login Details Comments Steiner Cinder Thermal App 0...

Page 6: ...l on your weapon Locate the Cinder on your weapon s rail such that the eyepiece will be fully visible when you ve assumed a normal firing position In most cases the Cinder will be towards the back of the weapon Ensure the recoil lug engages one of the grooves in the rail and tighten the mount to finger tight Check that the sight does not wobble and is fully engaged on the rail Fully tighten the mo...

Page 7: ... to bring the display into focus 4 The system will boot up in camera mode Focus the objective lens to bring the scene to a sharp image Controls Cinder is controlled using a 5 button keypad with up down left right select functions The Control Pane at the bottom of the display indicates keypad function for each screen These functions change depending upon what screen you re in After a brief time on ...

Page 8: ... set to zoom in out click a snapshot and to start stop recording When viewing a scene in the display use button to zoom in up to 4x and the button to zoom out Use button to capture a snapshot and to start and stop recording a scene You can configure the hotkeys to perform other functions by navigating to Settings Hot Keys Note ...

Page 9: ...thermal sight connects with external devices Camera To view and control camera settings including configuring and selecting presets brightness polarity sharpness settings bad pixel and non uniformity Gallery To view stored media images and videos Pixel Repair To fix bright or dark spots on the display Refer to section Fixing Bad Pixels for detailed information Power To reboot or shutdown the sight...

Page 10: ...able display widgets set up duration until screensaver is activated and to enable display indicators auto hide When this setting is enabled the menu options and display indicators are auto hidden after 10 seconds of inactivity Video Recording To define recording quality set a maximum recording time and allow disallow screen recording Screen Recording allows video to include on screen display items...

Page 11: ...ess operation Navigate to Connectivity and click Hotspot If using the Steiner Cinder app Android devices may be connected to Cinder via Private Peer to Peer connectivity or via Wi Fi LAN iOS devices may be connected to Cinder via Hotspot or Wi Fi LAN Connecting to external wireless devices is optional Turn Wi Fi On only if you wish to allow wireless access to the thermal sight System works with 2 ...

Page 12: ... Control Pane Displays the keypad functions for each screen 1 Device ID 2 Displays current Zoom level 3 Displays current AGC mode Regular Enhanced 4 Compass Displays direction magnetic north 5 On Screen Recording Displays logo when this option is selected in System Settings 6 Stream Icon is visible when Cinder is streaming video 7 Connectivity Mode Displays Hotspot icon when mode is enabled 8 Loca...

Page 13: ...ation Color Settings Select from various color palettes change polarity and apply selective coloring to targets Refer to the Color Settings section for detailed information Preset Select from built in presets Indoor City Forest Fixed Semi Auto or Auto or save your own custom preset Refer to the Using Presets section for detailed information Rangefinder To estimate the distance to a target of known...

Page 14: ...rticularly a very cold or hot temperature Select between On and Off Default is Off selecting this option will temporarily overwrite the factory thermal calibration to optimize for a given temperature Restarting Cinder or setting to Off will return the device to factory settings Contrast Enhancer Selectively increases the target contrast to make it stand out from the background Select a numerical v...

Page 15: ...value between 0 and 10 to suit user preference Edge Detection Displays only the outlines of objects in the scene Often useful for target detection Toggle on off to suit user preference Zoom To zoom into or out from a subject in the scene digitally Available values are 0 5x 1x 2x 3x and 4x Edge Detection Picture In Picture When active the zoomed in out view is displayed only at the center of the sc...

Page 16: ...s the thermal image left to right on the display Available values are 200 to 200 Default is 0 Changing Color Settings Polarity To select between two polarities Positive and Negative The default polarity is set to Negative Polarity selection applies to palettes and selective coloring Palette To select from 10 built in palettes to suit a given scene The following image shows all the palettes with ne...

Page 17: ... the target is hotter than the scene This is the most commonly used preset Moderate Works best when the target is of a moderate temperature compared to other hot and cold objects in the scene Cold Works best when the target is colder than the scene Custom To manually set a minimum and maximum range to apply the palette The following image shows a scene where selective coloring is applied with a Ho...

Page 18: ...deliver the best possible image in a given environmental condition There are 6 built in presets Indoor Enhanced brightness mode to add more light to shadow areas and even out contrast City Enhanced contrast mode to view target against busy skyline Forest Low contrast mode perfect to view animals against foliage and vegetation Fixed Recommended for fixed or static scenes Semi Auto Provides enhanced...

Page 19: ...will see four built in targets Rabbit 0 30m height Boar 0 75m height Deer 1 00m height and Custom user defined height 71 3m 178 3m 237 7m 358 5m 1 50m Custom To calculate the distance to target 1 Place bottom arrow lower bar at the bottom of the target use buttons to position the bar and center button to finalize placement 2 Place the top arrow upper bar at the crown of the target using same butto...

Page 20: ...can then navigate to that waypoint using the GPS Waypoints menu GPS Waypoints Cinder features navigation to a set point via GPS Turning On Off GPS 1 On the camera screen click on Menu and then select GPS Waypoints 2 Ensure that GPS is turned on via the Enable Disable GPS Menu and has a 3D location fix During the first time the Cinder GPS is turned on in a new location it may take up to 15 minutes ...

Page 21: ...d on and has a 3D fix 2 Select Waypoint List 3 Select a previously saved waypoint from the list and click Navigate An arrow along with the distance to target waypoint will be visible over top of the camera video if the distance from sight s current location to the target waypoint is more than 10m If the distance from sight s current location to the target waypoint is less than or equal to 10m it w...

Page 22: ...stencies in the compass readings The compass can be calibrated from the compass calibration settings using the following steps 1 Navigate to System Settings and click Location Compass 2 Click Declination and select your country and state or city from the list It will set the declination angle of the selected location which is required for compass calibration 3 Click Calibrate Compass 4 Click Calib...

Page 23: ...rid and reticles Available colors are black white and red Zeroing You will need to zero your weapon if This is the first installation of the Cinder on your weapon Your previous zeroing distance is different from the current You wish to fit the thermal sight on another weapon To zero 1 Stand at a distance of 25 Yards or Meters from the target and then work outward to longer distances 50 75 100 2 Ta...

Page 24: ...ntal and vertical distance of the Mean Point of Impact MPI center of grouping from the Aim Point For example in the image below the MPI is 8 inches to the right and 6 inches higher than the Aim Point Use the tables on the next page to calculate the required offset for each direction For example in the image the range distance was 50 yards Using the 50 yard column and 8 inch row yields a horizontal...

Page 25: ...50 75 100 1 7 3 2 2 1 2 1 1 1 2 13 7 4 3 2 5 2 2 1 3 20 10 7 5 3 7 4 2 2 4 26 13 9 7 4 9 5 3 2 5 33 16 11 8 5 12 6 4 3 6 39 20 13 10 6 14 7 5 4 7 46 23 15 11 7 17 8 6 4 8 53 26 18 13 8 19 9 6 5 9 59 30 20 15 9 21 11 7 5 10 66 33 22 16 10 24 12 8 6 11 72 36 24 18 11 26 13 9 6 12 79 39 26 20 12 28 14 9 7 13 85 43 28 21 13 31 15 10 8 14 92 46 31 23 14 33 17 11 8 15 98 49 33 25 15 35 18 12 9 16 105 53...

Page 26: ... and diopter rings to ensure free movement Visually check for scratches cuts tears dirt and foreign material Eyepiece Visually check for cuts tears dirt torn bent or improperly fitting eyepiece rubber Power Button Insert the battery and Power On Inspect that the display is On and that it shows no errors Control Buttons Ensure the control buttons are responsive and not stuck Cleaning and Storage Wi...

Page 27: ...he display A zoomed in view showing the contents of the large red square will appear in one of the four corners of the screen 3 Use the directional keys to move the large red square to the bad pixel Use the zoomed in view to place the specific bad pixel inside the smaller red square shown in the zoomed view 4 Click and click Select Bad Pixel 5 Repeat the above steps for all bad pixels 6 Click and ...

Page 28: ...go is displayed on the screen The sight reverts to older OS version after system reset WARNING Ensure that the sight is at 100 battery before initiating system reset After a system reset is done Steiner recommends uploading the system logs from the Troubleshooting option from System Settings If issues with the sight persist after a system reset contact Steiner Customer Support Poor image quality L...

Page 29: ...r service or repair please contact Steiner Customer Support for your appropriate region USA or International Details are on the back cover of this manual To assist the service personnel to determine if the item can be repaired please provide the following information Model number and serial number of the unit Complete description of the malfunction defect or damage An explanation of how the malfun...

Page 30: ...lding company International USA Steiner Optik GmbH Dr Hans Frische Str 9 D 95448 Bayreuth Germany Tel 49 921 7879 851 Email service steiner de Steiner 331 East 8th Street Greeley CO 80631 Tel 1 888 550 6255 Email info steiner optics com ...

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