29
Testing
SYMPTOM
POSSIBLE CAUSE
POSSIBLE REMEDY
NOTES
No reaction
from i-Drive
No power to i-Drive
Check Cables
•
Find where power ends.
•
Ensure all connection cables are fully
connected.
•
Check the cables for possible
damage.
•
Remove DB9 extension and plug in
directly to chair.
•
Using APS, plug in USB, go to
diagnostics and see if i-Drive shows
any voltage.
No reaction
from i-Drive;
can connect
to i-Drive
programming
i-Drive is in
Config Mode
Put programming in
another mode
•
i-Drive will not send a signal to the
device in Config Mode. It must be in
the Diagnostics view to send a signal.
Inappropriate settings
Check Channel
Assignments
•
Make sure that the channel is set for
the appropriate assignment
Check input settings
on chair
•
Check the setup guide
•
If the chair is set for a switched input
device, the i-Drive may not function
or may behave strangely.
No reaction
from
channel(s)
Inappropriate settings
Check channel
assignments
•
Make sure that the channel is set for
the appropriate assignment
Inappropriate input
Check switches
•
Try an established, functioning switch
in the place of the non-reactive
switch or sensor
Check dongle
•
Try an established, functioning
dongle in the non-reactive channel
Check location
•
Ensure sensors and mechanicals are
in the appropriate locations for old
versions of i-Drive.
Difficult
or inconsistent
activations from
individual
channel.
User positioning issues
Ensure user is
positioned correctly
•
Proper and consistent user position is
key to consistent successful
activations.
Switch positioning
issues
Ensure switch or
sensor is in the proper
location
•
Proper and consistent switch and
sensor positioning is key to consistent
successful activations
Joystick calibration
issues
Recalibrate joysticks
•
Try recalibrating the PMPJ
•
Make sure all axes respond to
deflections
Sensitivity adjustment
issues
Adjust sensitivity
•
Try slightly increasing the sensitivity
on sensors, fiber optics, etc.
Obstruction
Ensure the switch is
making good contact
•
Is there anything the user is wearing
obstructing contact?
Troubleshooting
