Instruction Manual
170
Mac Systems
Problem
Resolution
The local and remote mouse pointers
do not sync.
There are two USB I/O settings for
the Mac: Mac 1, and Mac 2 (see
Customization, page 66). In general, Mac
1 works with older operating system
versions, whereas Mac 2 works with the
newer ones. In some cases, however,
the reverse is true. If you experience
pointer sync problems, try selecting the
other mode.
When I log in to the switch with my
Safari browser, it hangs when I use
the Snapshot feature.
Force close Safari, then reopen it. Don’t
use the Snapshot feature in the future.
To use the Snapshot feature with Safari,
upgrade to Mac OS 10.4.11 and Safari
3.0.4.
The Log Server
Problem
Resolution
The Log Server program does not run.
The Log Server requires the Microsoft
Jet OLEDB 4.0 driver in order to access
the database.
This driver is automatically installed with
Windows ME, 2000 and XP.
For Windows 98 or NT, you will have to
go to the Microsoft download site:
http://www.microsoft.com/data/
download.htm to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows
Office Suite, an alternate method of
obtaining it is to install Windows Office
Suite. Once the driver file or Suite has
been installed, the Log Server will run.
