StarTech.com SV1105IPPCI, Instruction Manual

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SV1105IPPCI Product Guide 16
Using ARP to change the factory-configured IP address
You can also use ARP, a command line utility included with most OS platforms, to change the IP address from the
preconfigured factory setting. The steps below outline how to set the IP address using ARP.
NOTE The ARP command will work only when the Remote Server Management over IP card is set to the factory-
configured static IP address and the Remote Server Management over IP card and client computer are on the same
subnet.
To run ARP and set the IP address
1
Contact your network administrator and obtain a new IP address.
2
From a client computer attached to same subnet as the Remote Server Management over IP card, open a DOS
window and type the following command:
arp –s <ip address> <mac address>
where <ip address> is the IP address obtained from your network administrator and <mac address> is the 12-
digit MAC address listed on the Remote Server Management over IP card (for example, 00-50-C2-1E-40-20).
3
Ping the Remote Server Management over IP card by typing the following command:
Ping <IP Address>
NOTE While Ping verifies the IP address, it can sometimes return “host not responding” a few times. If this
message appears four times, however, the IP or MAC address is incorrect.
4
If the Ping command was successful, remove the IP address from the ARP table using the following command:
arp –d <IP Address>
OR
If the Ping command failed, verify the IP and MAC address and resolve any communication issues. After you can
successfully execute the Ping command, remove the IP address as outlined in step 4.
Accessing the Remote Server Management over IP card through a firewall
Before attempting to access the Remote Server Management over IP card through a firewall, make sure the
appropriate internet ports are available and configured for TCP traffic or packets. Verify that the corresponding port
for each feature you want to access is routed as follows:
Applications and services Ports (decimal)
Remote Server
Management over IP
Viewer
5900
UPDATE.EXE 12296
HTTP 80
SSL 443
Telnet 23
FTP 21