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Ashby-P Insert 

Page 52 

 
 

ASHBY-P WARRANTY 

 
 
The Stove manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against 
defects  and  workmanship  on  all  steel  parts  (excluding  the  Burn  Grate  and  Versa  Grate  System  parts, 
Baffle and Brick Panels) and two (2) year on electrical components from the date of sale to the original 
owner. There specifically is no warranty on the paint, glass and all gaskets. There is no written or implied 
performance  warranty  on  the  Stove,  as  the  manufacturer  has  no  control  over  the  installation,  daily 
operations, maintenance or the type of fuel burned. 

 

This  warranty  will  not  apply  if  the  Stove  has  not  been  installed,  operated  and  maintained  in  strict 
accordance with the manufacturer's instructions. Burning other than the approved quality fuel may cause 
Stove damage and voids the warranty. 

 

The warranty does not cover damage or breakage due to misuse, improper handling or modifications. 
 
A warranty registration card is provided. The card is to be checked and signed and returned to factory by 
the owner. Appropriate information is to be noted on the card. 
 
All  claims  under  this  warranty  must  be  made  through  the  dealer  where  the  Stove  was  purchased.  If  an 
inspection by the dealer indicates that a warranty claim is justified, and that all conditions of this warranty 
have been met, the manufacturer's total responsibilities and liabilities shall be to repair or replace, at the 
manufacturer's  option,  the  defective  part(s).  All  costs  of  removal,  shipment  to  and  from  the  dealer  or 
manufacturer, any losses during shipment and reinstallation and any other losses due to the Stove being 
removed shall be covered by the owner of the Stove. 
 
NEITHER  THE  MANUFACTURER,  NOR  THE  SUPPLIERS  TO  THE  PURCHASER,  ACCEPTS 
RESPONSIBILITY,  LEGAL  OR  OTHERWISE,  FOR  THE  INCIDENTAL  OR  CONSEQUENTIAL 
DAMAGE TO PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY 
WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES 
OF  MERCHANTABILITY  OR  FITNESS,  SHALL  BE  LIMITED  TO  ONE  (1)  YEAR  FROM  THE 
DATE OF ORIGINAL PURCHASE. WHEN A CLAIM IS MADE AGAINST THE MANUFACTURER 
BASED  ON  THE  BREACH  OF  THIS  WARRANTY  OR  ANY  OTHER  TYPE  OF  WARRANTY 
EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR 
ANY  SPECIAL,  INDIRECT,  CONSEQUENTIAL  OR  OTHER  DAMAGES  OF  ANY  NATURE 
WHATSOEVER  IN  EXCESS  OF  THE  ORIGINAL  PURCHASE  PRICE  OF  THIS  PRODUCT.  ALL 
WARRANTIES  BY  MANUFACTURER  ARE  SET  FORTH  HEREIN  AND  NO  CLAIM  SHALL  BE 
MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION. 
 
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations 
of implied warranties; therefore the limitations of exclusions set forth in this warranty may not apply to 
you. This warranty gives you specific legal rights, and you may have other rights, which vary from state 
to state.   

 
 

Summary of Contents for Ashby-P Insert

Page 1: ...ead this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could result in property damage bodily injury or even death Contact local building or fire officials about restrictions and installation inspection requirements in your area ...

Page 2: ...nting Typical PL Vent Components 14 Venting Determining Materials 15 Venting Termination Requirements 16 17 Venting Termination Clearance Requirements 18 Venting Installations 19 21 Outside Combustion Air 22 Mobile Home Installation 23 Ashby P Operation 24 Preventing Chimney Fires 24 Ashby P Approved Fuels 24 Installation Check 25 Ashby P Ashpan Locations 26 Control Board Features 27 28 Pre Lighti...

Page 3: ...ol Pilot Settings 34 Diagnostic Features 34 35 Safety Features 35 Ashby P Maintenance 36 Versa Grate System 36 37 Daily Maintenance Versa Grate System 37 39 Periodic Maintenance 39 42 Yearly Maintenance 42 43 Safe Operation 43 Wiring Schematic 44 Troubleshooting Frequently Asked Questions 45 48 Ashby P Parts Breakdown 49 51 Warranty 52 Ashby P Info Notes 53 EMAIL support stcroixstoves com WEB ADDR...

Page 4: ...emium pellets This insert is not intended as the sole source of heat EMISSIONS TESTING U S ENVIRONMENTAL PROTECTION AGENCY Certified to comply with 2020 particulate emission standards using pellet fuel Certified to the 2020 Phase of ASTM E2779 2010 Heat Output 7628 BTU hr 29916 BTU hr Efficiency 65 5 using the higher Heat Value of the Fuel Emission Rate 981 gr h SAFETY TESTING The Ashby P has been...

Page 5: ... detrimental to exhaust systems Install the Stove with a minimum of the vent system exposed to the cold temperatures outside the envelope of the house BATTERY BACKUP St Croix does not offer battery backups They are available online if you decide to use one Battery backup systems are useful if the Stove is installed using horizontal venting only This prevents any smoke from entering your home in th...

Page 6: ...til the odors disappear is recommended 7 The Stove will become HOT while in operation Keep clothing and furniture away from all hot surfaces 8 To avoid the possibility of smoke and or sparks entering the room always keep firebox and ash pan doors closed whenever the Stove is operating Smoke detectors installed in the same general area as the Stove may be activated if the Stove door is left open an...

Page 7: ... the Ashby Series of inserts These systems are interchangeable in the stove body This Manual covers the Ashby P which uses the Versa Grate System burn system The Versa Grate System Is a Fully Automatic System that offers Self Ignition This system is approved for PFI Premium Pellets ...

Page 8: ...Ashby P Insert 8 ASHBY P DIMENSIONS Figure 2 ...

Page 9: ...10 C Top of Unit to Combustible Top Fascia Does not apply D Side of Unit to Combustible Top Fascia Does not apply Figure 4 The Hearth must extend a minimum of 6 152 mm in Front of Unit and beyond each side of the Fuel Loading and Ash Removal Opening s If the hearth is too short a non combustible Hearth Extension must be installed ...

Page 10: ... N F P A 211 and any National State or Local codes that apply 2 In a Zero Clearance Fireplace The Factory built Zero Clearance Fireplace and its Chimney must be listed per UL 127 or ULC S610 standards 3 As a Zero Clearance Fireplace When building the unit in as a Zero Clearance Fireplace St Croix factory Built Cabinet part 80P54057 must be used Follow instructions on page 11 Figure 5 Minimum Firep...

Page 11: ...d into the St Croix metal cabinet part number 80P54057 The cabinet must be installed on five 4x8x16 concrete blocks as shown in figure 6 above The framing dimensions listed above are based on using 4x8x16 block If raising the unit up higher factor the difference in height into the dimensions The cabinet allows for top and rear venting ...

Page 12: ...urround panel Be sure to bolt the panel with the cord relief on the right hand side 3 Lay out the 3 piece trim kit and use the L Corner Brackets to attach the Trim kit together 4 Take the Trim kit and slide it down over the edges of the surround 5 Slide the assembled surround around the insert and in front of the fireplace opening Slowly slide the insert back and insert the side panels into the sl...

Page 13: ...yder Simpson DuraVent and Selkirk Metalbestos and is carried by many local dealers In this manual approved venting will be referred to a PL vent or Single wall vent All single wall vent adaptors must be stainless steel NOTE TYPE B GAS VENT MUST NOT BE USED IN THE INSTALLATION OF THE ASHBY P INSERT Examples of venting system components follow High temperature ceramic roping reduces potential fly as...

Page 14: ...VENT COMPONENTS RAIN CAP VERTICAL OR WALL THIMBLE CHIMNEY SUPPORT BRACKET HORIZONTAL ADAPTER ADJUSTABLE LENGTH SINGLE TEE SINGLE REDUCTION DOUBLE TEE PIPE w TEE CAP TEE w TEE CAP w TEE CAP PIPE ADAPTER INCREASER 450 ELBOW 900 ELBOW ...

Page 15: ...nstalled with a minimum of three feet 3 of vertical rise above the exhaust port on the back of the Ashby P FAILURE TO PROVIDE THE NATURAL DRAFT THAT RESULTS FROM A VERTICAL RISE MAY RESULT IN SMOKE BEING RELEASED INTO THE HOUSE WHEN ELECTRICITY TO THE UNIT IS INTERRUPTED WHILE BURNING OR SMOLDERING FUEL REMAINS IN THE BURN GRATE See Battery Backup on page 5 2 It is not recommended to run vertical ...

Page 16: ... Carports garage attic crawl space etc or any location that can build up a concentration of fumes 3 Vent surfaces can get hot enough to cause burns if touched by children Non combustible shielding or guards may be required The type of installation must first be considered before determining the exact location of the venting termination in relation ship to doors window cavities or air vents a Witho...

Page 17: ...utside atmosphere and all flue gases are discharged to the outside atmosphere Special Venting Arrangements are listed in NFPA 211 31 10 7 1 2 The Vent Terminal of a Direct Vent Appliance with an input of 10000 BTU Hr or less shall be located at least 6 from any opening into a building and such an appliance with an input of over 10000 BTU Hr but not over 50000 BTU Hr shall not be located less than ...

Page 18: ... BE AT LEAST 1 305 mm ABOVE the ground level 7 2 1 m FROM a public walkway 1 305 mm FROM The wall penetration point 3 915mm FROM a gas meter regulator assembly 2 610 mm FROM any adjacent combustibles such as Adjacent buildings fences protruding parts of the structure roof eaves or overhangs plants shrubs etc ...

Page 19: ...rce for Outside Air Outside Air is Optional Outside combustion air may be recommended when certain conditions exist i e negative pressure A chimney system with known drafting problems may require a liner which may also need to be insulated to keep vent system warm in cold chimney environment ...

Page 20: ... Page 20 Figure 12 Positive Connection to an existing Chimney with outside air optional The stove may be connected to an existing Class A chimney or a masonry chimney which meets the minimum requirements of NFPA 211 ...

Page 21: ... Air for Combustion Masonry Fireplaces or as a built in Zero Clearance unit only ATTENTION We strongly recommend using a battery backup system if the stove is installed using horizontal venting only This prevents any smoke from entering your home in the event of a power failure ...

Page 22: ...semi enclosed space Take care not to draw cold air past water pipes that may freeze 3 Increase the outside air pipe diameter to 3 for runs over ten 10 feet and elevation over 4 000 feet Note Long runs should be avoided 4 Terminate the outside air pipe below the exhaust vent outlet 5 An open mesh screen should be placed over the outside air pipe opening to prevent birds or rodents from nesting in t...

Page 23: ...roix factory Built Cabinet part 80P53963 must be used Follow instructions on page 11 Mobile home installations must observe the following 1 WARNING DO NOT INSTALL IN A SLEEPING ROOM 2 WARNING COMBUSTION AIR MUST COME FROM THE OUTSIDE OF THE MOBILE HOME FAILURE TO DO SO MAY CREATE NEGATIVE PRESSURE WITHIN THE MOBILE HOME AND COULD DISRUPT PROPER VENTING AND OPERATION OF THE PELLET STOVE 3 CAUTION T...

Page 24: ... and chimney connector should be inspected at least once every two months during the heating season to determine if a creosote build up has occurred If a significant layer of creosote has accumulated 3 mm or more it should be removed to reduce the risk of a chimney fire Use of an appropriately sized chimney brush or the services of a professional chimney sweep are recommended Also check to make su...

Page 25: ...kes the pellets less slick that hard wood pellets INSTALLATION CHECK Proper installation is essential for safety effective Operation Warranty Coverage Insurance requirements and to meet Local Building Codes Installation Requirements are described in the first section of this manual Verify the installation is correct before firing up the Stove for the first time 1 The fans of this Stove may cause a...

Page 26: ... ARE NOT DRAWN INTO AND CIRCULATED BY THE AIR CIRCULATION SYSTEM CLEANING OF THE HEAT EXCHANGER FLUE PIPE CHIMNEY AND DRAFT INDUCER IS ESPECIALLY IMPORTANT AT THE END OF THE HEATING SEASON TO MINIMIZE CORROSION DURING THE SUMMER MONTHS CAUSED BY ACCUMULATED ASH The Stove will not operate during a power failure Prolonged Power Outages will require the use of a generator to operate the Stove Ash Pan...

Page 27: ...he Thermostat Mode and an LED Light bar that indicates which of the 5 Heat Settings the Stove is running on Figure 16 The LED Light bar is also used during the Diagnostic process see page 34 for more details 1 The Heat Level button will advance the setting up and down between level 1 and 5 It will also be used in the Fine Tuning process of the feed rates if needed See point 4 b 2 The Auger Feed bu...

Page 28: ...ng when heating a small area or when Temperatures are Moderate c SmartStat Mode The unit is hooked to a Thermostat and when calling for heat the Insert will advance to the Heat level set at the Control board Once the Heat demand has been met the Insert will drop to the 1 Heat Level setting and pilot for one hour If the Thermostat does not call for heat during that hour the unit shuts off and re li...

Page 29: ...he Versa Grate system Igniter installed and is for use with PFI Premium Pellets DO NOT USE THIS PROGRAM WITH THE ASHBY MF Program 4 is for adjusting for variations that occur with PFI Premium Pellets Ask your dealer before using this Program in your unit See page 25 for more information on variations between different brands of pellets Changing the program on the Control Board To change the Progra...

Page 30: ...um switch locks in See Diagnostic features on page 34 and 35 b If the board senses the Vacuum switch the Combustion fan drops to the 1 setting and the Room fan shuts off c The Igniter and the Auger come on and feed for 1 5 minutes continuously and then switches to the 1 feed setting for the remainder of the ignition cycle d The stove will typically light in the first 3 4 minutes After 5 minutes th...

Page 31: ...damper is correct However if the Stove needs cleaning changing the Damper may mask the fact that the stove is getting plugged It is always a good idea to thoroughly clean your stove before making a significant damper change If you experience problems adjusting the Stove during the Break In Period contact your dealer Some chimney systems will fall outside the norm for example a chimney with excessi...

Page 32: ...y poor combustion not enough combustion air and should not be overlooked At the other end of the spectrum an extremely brisk flame which blows large pieces of live coal out from the Burn Pot area and causes stubborn shiny black build up on the glass too much combustion air is also considered undesirable and requires the damper to be closed Adjusting the damper during the break in period when burni...

Page 33: ... feature of thermostatically controlling your new stove By using a thermostat to control the operation of your Pellet stove you can benefit two ways First of all after setting the thermostat to your desired heating needs the stove will operate accordingly to uniformly maintain your desired temperature setting Secondly the fuel consumption is being optimized which ultimately results in lowering you...

Page 34: ...mbustion Fan voltage if needed Diagnostic Features of the Control Board The 2 LED 3 LED and 4 LED lights on the LED Light bar will flash to give a diagnostic code to help in diagnosing problems that may occur Read Frequently Asked Questions for more information These conditions fall into 2 categories a Heat related issues b Vacuum related issues The Diagnostic Lights flash as follows 1 The Proof o...

Page 35: ...ive Simply wait until the cycle is complete Once the power light quits blinking and the board will respond again Safety Features 1 High Limit switch an overheat safety switch will shut off the fuel feed if the Insert reaches temperatures above normal operating temperature This is a Normally Closed switch If the High limit switch trips several times the problem in the Insert must be diagnosed befor...

Page 36: ...ATE OF THE FUEL INCREASES NOTE FAILURE TO KEEP YOUR INSERT CLEAN AS DESCRIBED IN THIS MANUAL COULD RESULT IN POOR OPERATION INEFFICIENT FUEL USAGE AND A POSSIBLE SAFETY HAZARD IT IS THE RESPONSIBILITY OF THE OWNER USER TO DETERMINE THE NEEDED MAINTENANCE FREQUENCY CAUTION THE DOOR AND FRONT PART OF THE INSERT WILL BE HOT DO NOT TOUCH ANY PART OF THE UNIT THAT IS HOT The Versa Grate System Figure 2...

Page 37: ... first operate your stove or whenever you change fuels check to determine needed cleaning frequency Daily Maintenance Ashby P CAUTION THE DOOR AND FRONT PART OF THE STOVE WILL BE HOT DO NOT TOUCH ANY PART OF THE STOVE THAT IS HOT CAUTION NEVER ADD FIRE STARTER TO A HOT STOVE 1 Check Grate Weldment and Shaker Plate See figure 22 on the following page to determine if holes are plugged Clean as neede...

Page 38: ...hes that drop through the Shaker Plate Once this area gets plugged it will choke off the flow of Combustion Air to the Burn Pot causing the flame to be lazy The cover below the door is held in place with magnets Remove the cover to access the small Ashpan door Behind the door are 2 smaller ash pans used to remove the ashes that accumulate around the burn pot area in the fire box Figure 23 ...

Page 39: ...aily with a cloth or paper towel will normally keep the window from accumulating difficult to clean residue Use of a glass cleaner ONLY permitted when the stove is cold Tip Dip the damp towel in the ashes to remove stubborn buildup on the glass CAUTION Do not slam the door Do not operate the stove with a broken or cracked glass Replace only with heat resistant ceramic glass supplied by the manufac...

Page 40: ...ith a vacuum cleaner without having to pull the insert from the fireplace The Exhaust Tee Cleanout Rod must be pulled forward to open the Cleanout Tee Cleaning this area on a regular basis will prevent the vent system from becoming plugged with fly ash The recommended size of the hose to use for vacuuming this area is 1 25 outside diameter The hose should be inserted into the left Cleanout Port an...

Page 41: ...uel being used See Figure 26 Clean the baffle on a regular basis Frequency of cleaning depends on amount of fuel being burnt and the quality of the fuel Fuel with low ash content is recommended Failure to clean the baffle can cause the Ashby P Insert to become plugged with fly ash To remove the baffle simply lift the baffle up off of the brick and remove from the insert Figure 26 ...

Page 42: ...op condition Yearly maintenance is designed to assure safe operation prolong the life of the Ashby and help preserve its aesthetic appeal 1 Spring Shutdown After the last burn in the spring let the unit cool down Remove all fuel from the hopper and the auger Thoroughly clean the burn pot burn pot box ash pan and ash traps behind the ash pan To locate the ash traps see figure 24 2 The exhaust syste...

Page 43: ...en up a fire in this heater Keep all such liquids well away from the heater while it is in use 3 Creosote Soot and Fly Ash Formation and Need for Removal The products of combustion will contain small particles of Fly Ash The fly ash will collect in the venting system and restrict the flow of flue gases Incomplete combustion such as occurs during start up and shut down or incorrect operation of the...

Page 44: ... igniter running and approximately 2 Amp with out the igniter running The minimum recommended circuit is 15 Amp A dedicated circuit for the Insert is recommended CAUTION The electrical components of the Ashby P are not owner serviceable Call your dealer for proper diagnosis of electrical problems and service to those components ...

Page 45: ...y leaks in these areas will negatively affect the burn process and cause the pot to overload 3 My Insert isn t burning and the number 2 LED light is blinking This diagnostic light indicates the vacuum switch no longer senses negative pressure in the firebox area of the Insert What caused the Insert to go out a The door of the unit was left open longer than 60 seconds See solution b The ash pan doo...

Page 46: ...Insert down The Convection Blower could be defective or may need cleaning The high limit switch may be also defective It is best to call your dealer for support when trying to troubleshoot the High Limit Switch Do not use your Insert if the High Limit switch frequently trips 6 I turned the Insert on with the On Off switch and nothing happens First check to see if the Insert is plugged in and the r...

Page 47: ...ecreasing the feedrates LED s 1 2 The ON time is increased or decreased 25 seconds with each adjustment Figure 29 9 Are there any adjustments that can be made through the control board to the Combustion Fan voltages to help adjust the draft Answer The Draft can be adjusted in a similar fashion as mentioned in the previous example The Fan voltages can be fine tuned while the Insert is in operation ...

Page 48: ...SHBY MF Program 4 The Cycle Time is 10 seconds This Program offers Self Ignition and is only for units that have the Versa Grate system Igniter installed and is for use with PFI Premium Pellets DO NOT USE THIS PROGRAM WITH THE ASHBY MF Program 4 is for adjusting for variations that occur with PFI Premium Pellets Ask your dealer before using this Program in your unit See page 25 for more informatio...

Page 49: ...ETSCREWS 3 80P52376 R CAM CONNECTOR ROD 4 80P53996 R SHAFT CAGE WELDMENT 5 80P52953 R VERSA GRATE BRACKET ASSEMBLY 6 80P50560 R CAM 7 80P52955 R REAR BUSHING ASSEMBLY 8 80P53914 R IGNITER TUBE WELDMENT 9 80P52727 R IGNITER 10 80P50553 R SPACER 11 98355A070 R COTTER PIN 12 80P52038 R SHAKER PLATE 13 80P53884 R GRATE WELDMENT 14 80P52954 R FRONT BUSHING ASSEMBLY 48 80P54123 IGNITER COVER ...

Page 50: ... 80P20278 R AUGER MOTOR 24 80P30424 R MOTOR RETAINER BRACKET 25 80P50858 R AUGER WASHER 26 80P53666 R AUGER WELDMENT 27 80P30215 R BARB FITTING 28 80P52957 R MOTOR MOUNT BRACKET ASSEMBLY 29 80P20245 R AUGER GASKET 30 80P30459 R DAMPER ROD EXTENSION COLLAR 31 80P52630 R TERMINAL BLOCK 32 80P30368 R DAMPER INTAKE EXTENSION ROD 33 80P52628 R VACUUM SWITCH 34 80P30457 R VACUUM SWITCH BRACKET 35 80P304...

Page 51: ... 49 80P30646 CERAMIC WOOL GASKET 50 80P30388 TUBE SCRAPER ROD 51 80P20175 BLACK END CAP 52 80P53885 ASH DOOR 53 80P53964 LOWER PANEL ASSEMBLY 54 80P53900 ASH PAN WELDMENT 55 80P53966 COAL RAKE ROD ASSEMBLY 56 80P30376 TRIM PLATE 57 80P53725 BAY DOOR BLACK COMPLETE 58 80P30463 LEFT DECORATIVE GRILL 59 80P53770 HOT AIR BOX W CLINCH STUDS 60 80P30599 STEEL BRICK PANEL RIGHT 61 80P30606 STEEL BRICK PA...

Page 52: ...met the manufacturer s total responsibilities and liabilities shall be to repair or replace at the manufacturer s option the defective part s All costs of removal shipment to and from the dealer or manufacturer any losses during shipment and reinstallation and any other losses due to the Stove being removed shall be covered by the owner of the Stove NEITHER THE MANUFACTURER NOR THE SUPPLIERS TO TH...

Page 53: ...Trim on the control board in the area below Draft Trim Circle one See point 4a on page 28 LED 1 LED 2 LED 3 LED 4 LED 5 Feed Trim Circle one See point 4b on page 28 LED 1 LED 2 LED 3 LED 4 LED 5 APPROVED FUEL PFI PREMIUM PELLETS PROGRAM Circle one see Figure 17 on page 29 3 4 Serial Number Date of Purchase Dealer Information ...

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