27
Possible error sources
•
No speech connection from the
PC to the door. The microphone
amplifier may not be activated.
•
Installation must take place as
administrator, so that all registered
users have access to the Software
Client later.
•
Marked echo on the line in speech
mode.
In the Windows volume regulation
for sound reproduction,
Sound
off
must be activated under the
microphone controller. This selection
prevents the PC microphone
signal being reproduced in the PC
loudspeaker.
•
The other party is not audible at
the PC.
Possible causes:
•
No loudspeaker connected at the
PC/monitor
•
No driver for the sound card
•
The loudspeaker is set to mute
under the audio properties.
(sound off)
•
If there is an active firewall, the
application file
DCIP SC 600-0.exe
must be defined
as an exception or as a permanently
authorized program/application.
•
In order to establish a video link, it
may be necessary, for the drivers for
the used graphic card to be updated
to the latest status.
Other settings in the Software
Client:
Free buttons
Selection of functions for buttons
1–3. Each button can be assigned an
individual inscription text.
Call tones
Selection of call tones for door call
and internal call. Alternatively, you
can select your own *.wav files.
Setting the volume for call tones
Speech volume
Setting the speech volume.
Loudspeakers and microphones
can be separately set. It may be
necessary to carry out other settings
in the control panel under “Sound”.
General
Selection of the Software Client
language.
“Start application automatically after
logging onto the system?”
