Troubleshooting
l
27
26
l
Troubleshooting
Problem
troubleshooting tips
Possible Cause
solution
Audible 'gurgling' sound and no product is
dispensed or product being dispensed is unusually
bubbly
Gurgle
Bubbly
and/or
spitting
Gurgle
Gurgle
Check to see that red caps are being used correctly
(see: BLANKING page 18 and ACTIVATING THE
CLEANING ROUTINE page 19).
The red caps may be upside down or not properly
pushed onto the black connector(s) inside the
Chiller.
Follow instructions on pages 18 and 19.
Check to see that bladders are loaded correctly.
Bladders may not be connected correctly.
Follow instructions on page 17.
The dispense cycle is automatically stopping before
the activation button is released
Check to see the Dose Time settings:
•
Use
keys to navigate through MENU /
MAXIMUM DOSE ADJ
to enter into the
MAXIMUM DOSE ADJ menu; and
•
Check Dose Time settings.
The Dose Time may have been set too low for the
desired application.
Follow instructions on pages 14 to change the Dose
Time(s).
There is an unusually large volume of fluid product
in the drip tray or bottom of the Chiller at the end of
service
Product in drip tray
Check to see that bladders are being loaded
correctly.
If trays are pushed into the Chiller too slowly, they
will leak from the cap as they are connecting.
Push the trays in quickly when loading a new
bladder (see page 17).
Make sure that the red caps are not being used in the
BLANK orientation on the connectors where this is
not permitted.
If the red caps are being used to in the BLANK
orientation on certain connectors in the Chiller,
small amounts of milk will spray into the Chiller
after each dose and Automatic Reverse Flow cycle.
Make sure you understand where you can and
cannot use the red caps in the BLANK orientation
(see: BLANKING page 18).
Make sure you understand how the Automatic
Reverse Flow feature works.
Poor understanding of the Automatic Reverse Flow
feature may be the cause.
Read the Automatic Reverse Flow section of the
user manual (see pages 7 and 18).
The sink is not draining or is draining slowly
and/or there is fluid product on the floor
Sink not draining
Check that the Dispenser drain and floor drain are
not blocked.
The drain hose running between the Dispenser
drain and floor drain may be blocked.
Check that the Dispenser drain and floor drain are
not blocked.
Ensure drain hose has been correctly attached to
the barb fitting on the drain and that the drain is not
loose in the sink.
The drain hose may have been poorly installed or
may have become dislodged.
Ensure the drain hose and drain are properly
installed (see page 12 for correct installation).
Check that the drain hose is not sagging or kinked
and has adequate fall from the Dispenser sink to the
cafe drain.
Ensure the drain hose is as straight as possible and
is angled downward all the way to the cafe drain
(see page 12 for correct installation).
Check that the end of the drain hose is not
submerged in the cafe drain.
Pull the end of the drain hose up out of the drain
and cut it shorter so it cannot become submerged
(see page 12 for correct installation).
Summary of Contents for Freepour
Page 16: ......
