WARRANTY INFORMATION
Congratulations on your purchase!
This
Trampoline
is warranted to be free from defects in material and workmanship under normal
use and service conditions for a period of
2 years
from the date of purchase of this article. Evidence
of unfair usage or incorrect adjustment by the owner will void this promise.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits conferred by this warranty are in addition to the consumer guarantees and other rights
and remedies in respect of the product which the consumer has under the Australian Consumer law.
Conditions of Warranty
All warranty coverage extends only to the original retail purchaser from the date of purchase. Please
keep your receipt, tax invoice or other proof of purchase.
This warranty does not extend to any damage to a product caused by abuse, improper or abnormal
usage, or repairs not provided by us or our Service Centre. Nor does this warranty extend to
products used for commercial or rental purposes. This warranty does not cover ordinary wear, tear
and weathering, failure to follow directions, improper installation, improper maintenance or acts of
God (such as damage caused by storms, lightning, heavy winds and by snow or ice).
Making A Warranty Claim
In order to make a claim under this warranty please direct your enquiries to our Service Centre. You
can contact them on our
Freecall 1800 465 070
number or send mail to them at National Service
Centre: 6 Sedgwick Street, Smeaton Grange, NSW 2567 – if mailing please include your contact
details
.
A service representative will then assist you in the appropriate action to be taken.
For efficient
processing of your enquiry please have proof of purchase, the date of purchase and the retailer name
you purchased the item from, and the brand on the product. Photos of the product, and scans of
receipts, may be requested to assist with your claim.
The service centre representative will assess the claim. If: