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12. RECLAMATIONS & GUARANTEES
In the case of a product defect, please contact our customer service directly. For this
purpose, it is recommended that you retain the sales receipt for proof of purchase. Of
course our service team is available at any time to assist you with additional questions
regarding the assembly, to the use of your SportPlus product as well as regarding the
ordering of spare parts.
CUSTOMER SERVICE
For technical questions, information about our products and to order spare parts, our
service team is available for you as follows:
Service time:
Monday to Friday, 9.00 a.m. to 6 p.m.
Service hotline: 0700 - 77 67 87 587 (12 cent/min from the German network)
+41 315500845
(Switzerland)
+43 720880801
(Austria)
E-Mail:
URL:
http://www.SportPlus.org
Please ensure that you have the following information ready.
• Operating Instructions
• Model number (located on the front cover of these instructions)
• Description of accessories
• Accessory number
• Proof of purchase with purchase date
Important note:
Please do not send your product to our service team without a request for it. The costs
and danger of losing a non-requested delivery will be at the expense of the sender. We
reserve the right to refuse non-requested deliveries or to send back such packages at the
expense of the sender.
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