Customer Service 1-888-707-1880
28
Dyaco Canada Inc. 2013
Email: [email protected]
SERVICE CHECKLIST - DIAGNOSIS GUIDE
Before contacting your dealer for aid, please review the following information. It may save
you both time and expense. This list includes common problems that may not be covered
under the treadmill’s warranty.
PROBLEM SOLUTION/CAUSE
Display does not light
Tread-belt does not stay centered
Treadmill belt hesitates when
walked/run on
Motor is not responsive after
pressing start
Treadmill will only achieve
approximately
18 kph (12 mph)
but shows higher speed on
display
Tread-belt stops quickly/suddenly
when tether cord is pulled
Treadmill trips on board 15 amp circuit
Computer shuts off when console is
touched (on a cold day) while
walking/running
House circuit breaker trips, but not
the treadmill circuit breaker
1. Tether cord not in position.
2. Circuit breaker on front grill tripped.
Push circuit breaker in until it locks.
3. Plug is disconnected. Make sure plug is firmly
pushed into AC household wall outlet.
4. Household circuit breaker may be tripped.
5. Treadmill defect. Contact your dealer.
The user may be walking while favoring or putting
more weight on either the left or right foot. If this
walking pattern is natural, track the belt slightly
off-center to the side opposite from the belt
movement. See
General Maintenance
section on
Tread-belt Tension
. Adjust as necessary.
1. If the belt moves, but stops after a short time and
the display shows “LS”, run calibration.
2. If you press start and the belt never moves,
then the display shows LS, contact service.
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it
should be as short as possible and heavy duty
16 gauge minimum. Low household voltage. Contact an
electrician or your dealer. A minimum of
120
volt AC
current is required.
High belt/deck friction. See
General Maintenance
section on lubrication.
High belt/deck friction. See
General Maintenance.
Treadmill may not be grounded. Static electricity is
“crashing” the computer. Refer to
Grounding
Instructions.
Need to replace the house breaker with a “High In- rush
current” type breaker.
