© 2014 Spicetone OÜ www.spicetone.com Võistluse 9, Tallinn 10132, Estonia, European Union
15 PROBLEMS AND QUESTIONS
15.1FAQ
AND
T
ROUBLESHOOTING
You connect a guitar but cannot hear sound. Is it a monophonic guitar with 1/4" output? Turn up
MONO pot, otherwise the monophonic channel is off.
LEDs are lit but strings are muted or only one string can be heard. Check if 6Appeal is set to
Breakout Box. If yes, switch it off.
BREAKOUT BOX
Menu 10 Clock 2: On (
G
) / Off (
R
)
LEDs are lit but some strings are quiet. Breakout Box is off. This indicates a mistake in software.
Disconnect power (shortly remove DC plug) for 5 seconds. 6Appeal should be up and going
again. Please report to
describing the case, so we can catch and kill
the software bug.
6Appeal freezes or some pots freeze. Disconnect power (shortly remove DC plug) for 5 seconds.
6Appeal should be up and going again. Please report to
6Appeal misbehaves (channels become silent, pot parameters change by themselves) when an
external MIDI device (a synthesizer) is connected for tempo synching. If you are only synching
tempo, turn off MidiThru and MidiOut, and set MidiIn channel to to something else than the MIDI
out channel of the other devices. If MidiIn is set to MidiAll, all MIDI CC info from your device
affects 6Appeal, which is undesirable if you are using MIDI just for tempo synching.
Pots seem to be stuck. Lightly moving pots up and down, and turning quickly should release
them. Reason: the pots are sealed and greased inside; this is to avoid corrosion and make the
pots last forever. The downside is the pots may get stuck for a while, if not used frequently. Sorry
for the inconvenience!
Some users have reported that the encoder (ENC) knob is slippery and hard to control. We have
tested other knob materials but for now this still seems the best option. If you really feel the
encoder is hard to handle, remove the knob by pulling it up. A knurled pot shaft might be easier
for your fingers to grab.
ENC may be hard or inconsistent to push if it's screwed to tightly to the case. Please try to loosen
the nut under ENCODER.
6Appeal is much louder than usual. Check if Output Boost is on. If yes, switch it off.
OUTPUT BOOST
Menu 10 Clock 3
:
0Off_16Off (D) / 0Off_16On (
G
) / 0On_16Off (
Y
) / 0On_16On (
R
)
Guitar, 6Appeal and amp are plugged in, but there’s no sound. Are you using a Roland GK
system? If you have turned on G-VOL (GK volume knob), check your GK switch position. If it’s
switched to Guitar, the sound is off – move GK switch to GK, to have sound again.
Guitar, 6Appeal and amp are plugged in, but there’s no sound. Have you switched on G_VOL in
Menu 10, Clock Position 6? If you’re not using a Roland GK equipped guitar, you should switch
G_VOL off in 6Appeal, as this feature might not work with other equipment.
