Chapter 10. Tape Drive Troubleshooting
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LTO Drive SCDs
The SCD is blank during normal drive operation. The table below lists the codes that
may appear on the drive’s SCD in the event of a drive problem.
Note:
If multiple errors occur, the code with highest priority (lowest
number) displays first. Once corrected, the code with the next
highest priority displays, until none remain.
A Note on ITDT
Some of the solutions listed below include using the IBM Tape
Diagnostic Tool, or ITDT. You can download ITDT directly from www.ibm.com. Once
you are on IBM’s web site, simply do a search for ITDT to locate the ITDT download
and the ITDT user guide.
Note:
Make sure to load ITDT on a server that has visibility to the
library’s tape drives.
Code
Cause and Solution
0
No error occurred and no action is required.
The power was cycled or diagnostics have finished with no errors.
1
Cooling problem.
The recommended operating temperature was exceeded. Perform one or more of the following:
• Make sure that the cooling fan is rotating and is quiet.
• Remove any blockage that prevents air from flowing freely through the tape drive.
• Make sure that the operating temperature and airflow is within the specified range.
If the operating temperature is within the specified range and the problem persists, contact Spectra
Logic Technical Support.
Note: The error code clears when you power cycle the drive or place it in maintenance mode.
