SpaNet smartlink User & Installation Manual Download | Manualshive

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5.1 Place the SmartLink Module into Hot Spot Mode

Standard Keypads

2

2

2

Step 2:

Press the DOWN button multiple times until display shows [WIFI].

Step 1:

On you spa-side keypad, press and hold the UP + DOWN buttons simultaneously

until the display shows [ MODE ].

2

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Summary of Contents for smartlink

Page 1: ......

Page 2: ...iFi Setting during setup 7 5 Unable to connect to SV network during setup 7 6 Input socket error during setup process 7 7 Home WiFi network not detected during app WiFi scan 7 8 Spa not online after setup process 7 9 Spa was online but has dropped offline 8 Legal Information overview overview overview overview ements ements ements ements d d d d icator LEDs icator LEDs icator LEDs icator LEDs ist ...

Page 3: ...tallation section and steps in their correct order 1 WiFi Internet Access 2 Install the SpaLink App 3 Register a User Account 4 SpaLink App setup process 1 1 Product Overview Indicator LEDs Front Cover Clip Cover Screw A Associated D Data Transfer C Connection External View SPANET SV WIFI c LOOP Data Port to connect to SV Spa Control WiFi Antenna Mounting Screw Hole Mounting Screw Hole Loop Data P...

Page 4: ...e WiFi module to receive the best signal reception from your WiFi router i e on spa side closest to house in a position with best line of sight from module to router NOTE The module MUST be positioned in a vertical orientation for best signal strength with the wiﬁ symbol at the top to maintain waterprooﬁng Fig 1 TIP It may be wise to proceed through app setup process BEFORE afﬁxing module to cabin...

Page 5: ...t cover and tighten front cover screw NOTE DO NOT overtighten backing plate mounting screws If the screws are overtightened the backing plate may bend and prevent the front cover from sealing on the waterproof gasket when re attached Step 4 Connect data cable to SV spa control The SmartLink RJ data cable MUST be connected to the EXP1 Expand Port 1 socket on your SV spa control The module CANNOT be...

Page 6: ...r Password Before beginning the SpaLink App setup process you must be aware of your WiFi router s SSID name and password Failure to have these login credentials on hand whilst you are beside the spa completing the setup process may lead to a failed setup The login credentials may be labelled on the WiFi router and or on a card your ISP supplied at time of installation Please write them here for re...

Page 7: ... Associated Red LED Fast Flash module is NOT connected to a router or network Off module IS successfully connected to a router or network Data Transfer Blue LED On or Flashing data is being transferred Connection Status Green LED On Solid Internet connection active and working OK Fast Flash indicates no IP address assigned or module in command mode Slow Flash indicates IP address is OK but no TCP ...

Page 8: ...onfigured on the one account in case you own a dual zone swim spa or more than one spa NOTE You only ever need to register ONE user account once even if you wish to operate the app across multiple smart devices concurrently or individually Complete the user account registration on your ﬁrst device and take note of the username and password you select during the registration process On other device...

Page 9: ...9 Step 4 Enter your desired username Step 5 Enter your email address Step 6 Confirm your email address Step 7 Enter your desired password ...

Page 10: ...ink WiFi module with your WiFi router s login credentials SSID and password Login details are stored in the SmartLink WiFi module and remembered even if power is lost to the spa or router Unless the router login details change you shouldn t need to run the setup process again To complete the setup process ensure that Your smart device has an active WiFi 3G or 4G Internet connection You have the lo...

Page 11: ...Module into Hot Spot Mode Standard Keypads 2 2 2 Step 2 Press the DOWN button multiple times until display shows WIFI Step 1 On you spa side keypad press and hold the UP DOWN buttons simultaneously until the display shows MODE 2 ...

Page 12: ... the WIFI menu the display will show HOT If HOT is not displayed press the DOWN button until it is Step 4 Press the OK button to execute the Hot Spot mode command the display will briefly show WAIT whilst the command is carried out 2 2 2 2 ...

Page 13: ...ttom left corner of the screen the General Settings menu will be displayed Step 2 Scroll down through the menu and then press on the WIFI menu option the WiFi menu screen will be displayed Step 3 If HOT is not displayed use the or minus buttons until HOT is displayed then press the SAVE button to execute the Hot Spot mode command ...

Page 14: ...ss login If you just registered you will already be logged into this spa list screen Step 2 Tap the New Device bar Step 3 Press on the X button to close the pop up box but DO NOT press the Setup bar yet Step 4 Press or slide your Apple home button and navigate to your Apple Settings ...

Page 15: ...network is found repeat section 5 1 again to activate the SmartLink WiFi hot spot mode If still unsuccessful follow Troubleshooting 7 4 Step 7 Tap SETUP bar once only to begin a WiFi scan and display a list of nearby wireless networks detected NOTE Wait for the scan to complete before pressing anything else Step 8 Select the wireless network to connect your spa to ensuring the signal strength is 7...

Page 16: ...assword for the WiFi network the spa will connect to Press the OK button to continue Step 11 Press on the X button to close the pop up box and then press or slide your Apple home button and navigate to your Apple WiFi settings Step 12 The SV network should have disappeared and your phone should have reconnected to your home network If not wait a moment then manually connect to your home network ...

Page 17: ...ne at this point It may take 2 5 mins for initial connection Press refresh arrow to recheck status Step 15 The spa now shows as online the WiFi signal strength is displayed and spa name can be changed using the Edit pencil Press on the spa name to login to the spa To check your actual WiFi signal strength press on the WiFi bar graph icon The signal strength is displayed in decibels with a time sta...

Page 18: ...vice will launch straight into your Android WiFi Settings 5 2 2 Android Devices Step 1 Open app and press login If you have just registered you will already be logged into this spa list screen Step 2 Tap on New Device bar NOTE If no SV network is found repeat section 5 1 again to activate the SmartLink WiFi hot spot mode If still unsuccessful follow Troubleshooting 7 4 ...

Page 19: ...arby wireless networks detected NOTE Wait for the scan to complete before pressing anything else Step 5 When you connect to the SV network Android will present a pop up advising the network does not have Internet access Remain connected and simply wait for that pop up to disappear Step 6 Once connected to the SV network tap the Android Back button to re enter the SpaLink app NOTE DO NOT press the ...

Page 20: ...ne should have reconnected to your home network If not wait a moment then manually connect to your home network Step 10 Tap the X button to close the pop up box NOTE Your device will launch straight into your Android WiFi Settings Step 12 Once connected to your home network tap the Android Back button to re enter the SpaLink app NOTE DO NOT press the Home button you MUST use the Back button to con...

Page 21: ... on the spa name to login to the spa Step 14 The SmartLink module is now connecting to your router and preparing to come online The spa will show offline at this point It may take 2 5 mins for initial connection Press refresh arrow to recheck status To check your actual WiFi signal strength press on the WiFi bar graph icon The signal strength is displayed in decibels with a time stamp of when that...

Page 22: ...rtLink or SmartStream WiFi module by voice commands Available on both Google Assistant and Amazon Alexa platforms you can now talk to your spa to activate accessories and alter settings or ask it questions about active modes settings and status It really is as simple as talking to your spa 6 1 How to Link Spa to Google Assistant The following instructions assume you already have Google Assistant i...

Page 23: ... to link your Google account to the mySpaPool action Start by saying Hey Google talk to my spa pool Step 5 When you answer Yes to the link question you will see this screen Tap Log In with Google to complete the account linking Step 6 The final step is to advise MySpaPool which spa to issue commands to Start by saying Hey Google talk to my spa pool ...

Page 24: ...r 2 not the spa name to complete the link Setup Complete The setup is now complete You can begin issuing vocal commands to your spa i e Hey Google ask my spa pool turn pumps on Change Spas If you have a dual zone spa or multiple spas you can switch between available spas by issuing the List my spa command at anytime ...

Page 25: ...you home WiFi network and has been linked to your Amazon Alexa account Step 1 The first step is to open the Amazon Alexa app and navigate to Skills Games via the menu bar in the top left corner Step 2 Use the search bar to search for My Spa Pool and the skill will be displayed Tap on the skill to select it Amazon Alexa ...

Page 26: ...gin with Amazon button and confirm your acceptance to complete the account link with SpaLink Step 3 The next step is to enable the skill tap on the Enable bar Step 4 You have now successfully linked the MySpaPool skill to your Amazon Alexa account The next step is to link the SpaLink app to your Alexa account ...

Page 27: ... spa pool Setup Complete Now say List my spa and Alexa will list any spas setup on your SpaLink app Select the spa number i e 1 or 2 not the spa name to complete the link Change Spas You can now issue vocal commands to your spa i e Hey Alexa ask my spa pool turn pumps on To change spas issue the List my spa command again ...

Page 28: ...XXX White Fade Step or Party Turn blower on off Start Stop Water Clean Cycle What s the water temperature actual water temp What s the target temperature set temp point What s the operating mode What s the heat pump mode Current element boost state Set temperature to XX C XX 10 C to 40 C Set filtration to XX hours XX 1 to 24 Set operating mode to XXX XXX Normal Away or Week Set heat pump mode to X...

Page 29: ... successful registration has already been completed with the email address entered Use the Forgot Username or Forgot Password links on the Login page to recover your details Problem Causes Solutions Actions App will not respond to Login press OR app crashes or hangs on spinning wait icon when attempting to Login OR The Internet connection is offline error when attempting to Login Your smart device...

Page 30: ...ot Spot Mode Complete a master reset to HOT mode 1 Access the WIFI menu via your spa side keypad 2 Press the UP or button until display shows RSET 3 Press the OK or SAVE button to execute the RSET reset command 4 Wait for 20 30 seconds for the reset process to be completed 5 Reset mains power to spa power spa OFF for 10 sec then power spa back ON 6 After priming cycle access the WIFI menu again vi...

Page 31: ...on to execute the RSET reset command 6 Wait for 20 30 seconds for the reset process to be completed 7 Reboot your phone or tablet 8 Reset mains power to spa power spa OFF for 10 sec then power spa back ON 9 After priming cycle access the WIFI menu again via your spa side keypad 10 Press the OK or SAVE button to execute the HOT command 11 Login to app and start setup process again Problem Causes So...

Page 32: ...er in closer proximity to spa Problem Causes Solutions Actions Setup process completed successfully but spa always showing offline status SmartLink module has not switched out of HOT mode successfully Incorrect router password entered during app setup process Execute the INFR command to force a reconnection with the SpaNET App Server 1 Access the WIFI menu via your spa side keypad 2 Press the UP o...

Page 33: ...nal strength refer solutions in Section 7 7 7 9 Spa was online but has dropped offline Problem Causes Solutions Actions Spa was working but has now dropped offline and is failing to reconnect Connection between the spa and your router has been lost WiFi signal between SmartLink module and router too weak Execute the INFR command to force a reconnection with the SpaNET App Server 1 Access the WIFI ...

Page 34: ...used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or m...

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