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TROUBLESHOOTING IN WINDOWS 95
Generally, you will only have a DMA conflict if the AudioPCI™ Legacy
Device is enabled and your system contains another sound card, a scanner,
or an external CD-ROM drive.
Using Two Sound Cards
Having another sound card in your system in addition to the HOT-255 will
greatly increase the chances of having system conflicts. We highly recom-
mend that any other sound devices and their associated Windows 95 driv-
ers be removed before installing the HOT-255.
Multimedia Components (i.e., Media Player)
If you install the HOT-255 after Windows 95 is installed Windows 95 will
not install the sound utilities that you would expect to find. Features such
as the Audio CODEC, the Media Player, and the Microsoft Mixer may not
be present. This may cause your sound card to not function properly, even
when the drivers are installed. If this is the case, these applications must
be installed onto the system from the Windows 95 installation media. Fol-
low the instructions in the section titled “Installing the Multimedia Exten-
sions” on page 17.
Audio Problems
If you are satisfied that the HOT-255 hardware and software are properly
installed, but you do not hear sound, the problem may be with your audio
connections. Here are some suggestions:
•
Try playing both a .WAV file and a .MID file to ascertain that there
is no sound at all coming from the speakers. If you hear one and not
the other, the problem is internal and has nothing to do with your
audio system.
•
Be sure that your speaker system is properly set up. Try connecting
a sound source other than HOT-255, such as an audio CD player,
and establishing whether or not you can hear it.
•
Be sure that the sound card is properly connected to the speaker
system (a 1/8-inch mini-phone cable should be running from HOT-
255’s Line Out connector to a line input on the speaker system). To
eliminate the possibility of a bad cable, try plugging a pair of high-
impedance headphones to the HOT-255’s Line Out jack and see if
you hear any sound.