User manual Kika
Page 53 von 60
JURISTIC CONDITIONS OF
WARRANTY
I. Subject of warranty
This warranty applies to wheelchairs, mobile
standing frames, and seat shell base frames by
the company SORG Rollstuhltechnik GmbH +
Co.KG (in the following abbreviated to: SORG).
Legal claims associated with warranties for de-
fects of the end consumer towards the medical
supply store or other service providers
responsible for the provision of the patient are
not affected.
II. Extent of warranty
SORG grants a period of warranty of 5
years after first use on replacement parts and
diagonal braces, considering the conditions in
section III and under disqualification according
to section IV. The warranty grants the end
consumer claims on receiving replacements
and subsequent improvements according to
the requirements of paragraph 2.
If production and/or material defects occur 2
years after first use, SORG may replace the en-
tire wheelchair, or it may replace or repair
faulty parts of the frame and/or diagonal
braces. Hence, SORG is obligated to replace
defected parts only. Further claims for
reduction, compensation, or rescission of the
contract are not granted.
III. Claim conditions
The following points need to be fulfilled in
order to assert claims for warranty
payments:
•
the wheelchair must be in first use
•
the wheelchair must have been adjusted
a qualified specialised trade
•
the transduction of complete provision
must have been conducted by the
specialised trade with an attached
nonconformity report
•
changes on the wheelchair must not
exceed the adjustments intended by
SORG, unless they have been arranged
with SORG in the individual case
•
our products may exclusively be repaired
and extended by qualified specialists
using original replacement parts only
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