Sony VAIO S Series, User Manual

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VAIO User Guide Back | Back to Top
How to Use
Troubleshooting
Hardware
Apps
Network / Internet
Backup / Recovery
Security
Peripheral Devices
What should I do if my VAIO computer becomes
unstable (Windows does not start)?
Try the suggestions below:
Restore computer system files. [Details]
Use the restore point that you created before your VAIO computer becomes unstable.
Restore your VAIO computer from a system image backup if you have created the
backup. Refer to
Windows Help and Support
for more information. [Details]
Any file you have created or changed after you created the system image backup will
not be restored.
You need to back up such a file with
VAIO Care (Rescue Mode) : Recover or
maintain your system
. [Details]
Use
VAIO Hardware Diagnostics
to identify problems on your VAIO computer.
With the app, you can check if the computer hardware (a CPU, a memory module, and
a built-in storage device) needs to be replaced.
To start
VAIO Hardware Diagnostics
, select
Tools
and
VAIO Hardware
Diagnostics
in
VAIO Care (Rescue Mode) : Recover or maintain your
system
.
Follow the instructions in
Recovering from the Recovery Area
to recover your
VAIO computer. [Details]
If you have not backed up your data, be sure to make a backup copy of your valuable
data using
VAIO Care (Rescue Mode) : Recover or maintain your system
before recovering your VAIO computer. [Details]
If you have a backup created with the Windows backup feature before your VAIO
computer becomes unstable, but you have created or changed the file after that, back
up such a file with
VAIO Care (Rescue Mode) : Recover or maintain your
system
.
Note
Recovering your VAIO computer will delete all the data on the built-in storage
device.
© 2012 Sony Corporation
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