Troubleshooting the Mouse and Touch Pad
193
Troubleshooting the Mouse and Touch Pad
Why doesn’t the computer recognize the mouse?
❑
Make sure the mouse is securely plugged into the USB or Mouse/Keyboard
(PS/2) port. See “Connecting a USB mouse or keyboard” or “Connecting a
PS/2 mouse or keyboard” for more information.
❑
You may need to install or reinstall the mouse driver software. Use the
supplied Application Recovery CD to install the drivers. See “Using the
Application Recovery CD(s)” for more information.
Why doesn’t the pointer move when I use the mouse?
❑
Make sure another mouse was not installed.
❑
You may need to install or reinstall the mouse driver software. Use the
supplied Application Recovery CD(s). See “Using the Application Recovery
CD(s)” for more information.
❑
If you are playing a disc, press the
Ctrl
+
Alt
+
Delete
keys simultaneously to
stop playback and restart the computer.
❑
If you still cannot use the pointer, restart the computer. You can restart the
computer three different ways:
❑
Press the
Windows
key
, and press
U
. When the
Turn off computer
window appears, press
R
.
❑
Press the
Ctrl
+
Alt
+
Delete
keys simultaneously. When the
Windows
Task Manager
window appears, press the
Alt
key to highlight the menu
bar, and press the
Right Arrow
key
to select
Shut Down
. Press
Enter
, and then press
R
.
❑
Press and hold the power button. When the computer turns off, press the
power button again to restart the computer.
Why doesn’t the touch pad work?
❑
You may have disabled the touch pad without connecting a mouse to the
computer. See “Customizing the touch pad” for more information.
❑
Restart the computer to activate the touch pad again.
❑
If your touch pad is interpreting a single tap as a double-click, adjust the
button assignments. Follow these steps:
Summary of Contents for VAIO PCG-GRX690P
Page 8: ...VAIO Computer Quick Start 8 ...
Page 10: ...VAIO Computer Quick Start 10 ...
Page 30: ...VAIO Computer Quick Start 30 ...
Page 54: ...VAIO Computer Quick Start 54 ...
Page 58: ...VAIO Computer Quick Start 58 5 Push the drive tray gently to close it ...
Page 71: ...71 Printer Connections Printing With Your Computer ...
Page 76: ...VAIO Computer Quick Start 76 ...
Page 105: ...105 Connecting Mice and Keyboards Using External Mice and Keyboards ...
Page 110: ...VAIO Computer Quick Start 110 ...
Page 111: ...111 Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards ...
Page 123: ...123 Connecting a Port Replicator Locating Ports and Connectors Using the Port Replicator ...
Page 128: ...VAIO Computer Quick Start 128 ...
Page 152: ...VAIO Computer Quick Start 152 6 Close the Profile Editor window ...
Page 156: ...VAIO Computer Quick Start 156 ...
Page 170: ...VAIO Computer Quick Start 170 ...
Page 171: ...171 Memory Upgrades Upgrading Your Computer s Memory ...
Page 177: ...Upgrading Your Computer s Memory 177 ...
Page 178: ...VAIO Computer Quick Start 178 ...
Page 179: ...179 Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs ...
Page 214: ...VAIO Computer Quick Start 214 ...