If you want to listen to sound from the TV speaker in the main zone, set [Audio Out] to
[TV+AMP] in the HDMI Setup menu. If you cannot play multi-channel audio source, set
[AMP]. However, the sound will not be output through the TV speaker.
If you want to listen to sound from the TV speaker in zone 2, set [Zone2 Audio Out] to
[Zone2 TV + AMP] in the HDMI Setup menu.
Sound may be interrupted when the sampling frequency, number of channels or audio
format of audio output signals from the playback device is switched.
[146] Troubleshooting
Sound
There is severe humming or noise.
Check that the speakers and device are connected securely.
Check that the connecting cables are not near a transformer or motor, and are at least 3
meters (10 feet) away from a TV set or fluorescent light.
Move your audio device away from the TV.
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
[147] Troubleshooting
Sound
No sound or only a very low level of sound is heard from
specific speakers.
Make sure you have connected to both the L and R jacks of an analog device, as analog
devices require both L and R jack connections. Use an audio cable (not supplied).
Adjust the speaker level.
Check that the speaker settings are appropriate for the setup using [Auto Calibration] or
[Speaker Pattern] in the Speaker Setup menu. Then check that sound is output from each
speaker correctly using [Test Tone] in the Speaker Setup menu.
Some discs have no Dolby Digital Surround EX information. In this case, sound may not
be output from some speakers.
Check that the subwoofer is connected correctly and securely.
Make sure you have turned on your subwoofer.
Depending on the selected sound field, sound may not be available from the subwoofer.
There is no sound from the subwoofer when all speakers are set to [Large] and [Neo:6] is
selected.