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Personal Audio System
h.ear go (SRS-HG1)
Unable to connect to a network via a Wi-Fi connection
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and
perform the setup again.
When setting the Wi-Fi network using SongPal on the smartphone, iPhone, etc., connect the smartphone, iPhone, etc. to a
Wi-Fi network first.
Check the settings of the wireless router/access point. Make sure the SSID stealth mode on the wireless router is set to off.
For details on the settings of the wireless router, refer to its operating instructions.
Place the speaker closer to your wireless router. Devices that use the 2.4 GHz frequency band, such as a microwave oven,
BLUETOOTH or digital cordless device, etc., may interrupt Wi-Fi communication. Move the speaker away from such devices
or turn them off.
The speaker does not support IEEE 802.11ac. Connect it to 2.4 GHz band (11b, 11g, and 11n) or 5 GHz band (11a and 11n).
There is more than one home network. The PC and smartphone are connected to a different network than the speaker’s.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
4-589-712-11(2) Copyright 2016 Sony Corporation
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Summary of Contents for H.ear go SRS-HG1
Page 43: ...Help Guide Personal Audio System h ear go SRS HG1 Parts and controls Top and bottom Rear 27 ...
Page 149: ...Select Network 3 Select Connections and then select the icon with Connected using or 4 133 ...
Page 201: ...Related Topic Trademarks 4 589 712 11 2 Copyright 2016 Sony Corporation 185 ...