Sony DSC-HX400 Help Manual Download | Manualshive

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Troubleshooting

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Summary of Contents for DSC-HX400

Page 1: ...problems or have any questions about your product Before Use Confirming the operation method Shooting Using shooting functions Viewing Changing settings Using Wi Fi functions Adding applications to the product Viewing on computers Precautions This product Help Guide How to Use ...

Page 2: ...u have problems Troubleshooting Messages Situations this product has difficulty handling How to Use Troubleshooting Notes on use 4 530 686 12 1 Copyright 2014 Sony Corporation Troubleshooting List of Topics ...

Page 3: ...ting 2 Shooting still images movies 2 Shooting still images 29 Shooting movies 31 Selecting a shooting mode 2 List of mode dial functions 32 Intelligent Auto 33 Superior Auto 33 About Scene Recognition 34 The advantages of automatic shooting 35 Program Auto 35 iSweep Panorama 36 Scene Selection 38 Shutter Priority 42 Aperture Priority 42 Manual Exposure 43 Memory recall 44 Movie 45 Using shooting ...

Page 4: ...ocus DMF 58 MF Assist still image 59 Focus Magnifier 59 Focus Magnif Time 60 Peaking Level 60 Peaking Color 61 Lock on AF 62 Lock on AF On 62 AF Illuminator still image 63 Adjusting the exposure 4 Exposure Comp 64 Metering Mode 64 Exposure Set Guide 65 Selecting a drive mode Continuous shooting Self timer 4 Drive Mode 65 Cont Shooting 66 Self timer 67 Self portrait 67 Self timer Cont 68 Cont Brack...

Page 5: ...u Set 84 Custom Key Settings 85 Function of the Custom key 85 Setting the other functions of this product 5 Photo Creativity 86 Smile Face Detect 87 Soft Skin Effect still image 88 Red Eye Reduction 89 Auto Obj Framing still image 89 High ISO NR still image 90 Write Date still image 91 Grid Line 91 Auto Review 92 FINDER MONITOR 92 Viewing 6 Viewing still images 6 Playing back images 93 Playback zo...

Page 6: ...rightness 105 Volume Settings 105 Audio signals 106 GPS On Off DSC HX400V 106 GPS Auto Time Cor DSC HX400V 107 GPS Auto Area Adj DSC HX400V 108 Use GPS Assist Data DSC HX400V 109 GPS Log REC DSC HX400V 109 Delete GPS log data DSC HX400V 110 Upload Settings Eye Fi 110 Tile Menu 112 Mode Dial Guide 112 Display Quality 112 Pwr Save Start Time 113 PAL NTSC Selector 113 Demo Mode 114 HDMI Resolution 11...

Page 7: ...nabled Android smartphone NFC One touch remote 127 Transferring images to a Smartphone 8 Send to Smartphone 128 Sending images to an Android smartphone NFC One touch Sharing 130 Send to Computer 131 View on TV 132 Changing the settings of Wi Fi functions 9 Airplane Mode 133 WPS Push 133 Access Point Set 134 Edit Device Name 136 Disp MAC Address 137 SSID PW Reset 137 Reset Network Set 137 Adding ap...

Page 8: ...to the computer 144 Disconnecting the product from the computer 145 Creating a movie disc 10 Disc type 146 Selecting the disc creation method 147 Creating a disc with a device other than a computer 147 Creating Blu ray Discs 148 Precautions This product 10 Precautions 149 On the internal rechargeable battery 151 Notes on the battery pack 152 Charging the battery pack 154 Memory card 155 On cleanin...

Page 9: ...ash 170 The close up shoot function Macro does not work 171 The recording date and time are not displayed on the screen 171 The date and time are recorded incorrectly 171 The aperture value and or shutter speed flashes 172 The image colors are not correct 172 Noise appears in the image when you view the screen in a dark place 172 Dark shadow appears on the image 172 The eyes of the subject come ou...

Page 10: ...pted by noise when viewing a movie on a computer 179 Images exported from a computer cannot be viewed on this product 179 Memory cards 14 Formatted the memory card by mistake 180 Printing 14 Images are printed with both edges cut off 180 You cannot print images with the date 180 Others 14 The lens gets fogged 181 The product stops with the lens portion extended The product turns off with the lens ...

Page 11: ...dentifying parts Icons and indicators List of icons on the screen Using the strap Using the shoulder strap Adjusting the viewfinder Adjusting the viewfinder diopter adjustment In Camera guide About the In Camera Guide About the shooting advice Confirming the operation method 1 ...

Page 12: ... Shooting still images Shooting movies Selecting a shooting mode List of mode dial functions Intelligent Auto Superior Auto About Scene Recognition The advantages of automatic shooting Program Auto iSweep Panorama Scene Selection Shutter Priority Aperture Priority Manual Exposure Memory recall Movie Using shooting functions Using the zoom 2 ...

Page 13: ...the screen display Shooting Selecting still image size image quality Image Size still image Aspect Ratio still image Quality still image Panorama Size Panorama Direction Adjusting the focus Changing the focus method using the zoom focus switch Focus Area Focus lock Manual Focus Direct manual focus DMF MF Assist still image Focus Magnifier Focus Magnif Time Peaking Level 3 ...

Page 14: ...de Exposure Set Guide Selecting a drive mode Continuous shooting Self timer Drive Mode Cont Shooting Self timer Self portrait Self timer Cont Cont Bracket WB bracket Selecting the ISO sensitivity ISO Multi Frame NR Correcting the brightness or contrast D Range Opt DRO Auto HDR Adjusting color tones White Balance 4 ...

Page 15: ... Wind Noise Reduct Auto Slow Shut movie MOVIE Button Customizing the shooting functions for convenient use Memory Function Menu Set Custom Key Settings Function of the Custom key Setting the other functions of this product Photo Creativity Smile Face Detect Soft Skin Effect still image Red Eye Reduction Auto Obj Framing still image High ISO NR still image Write Date still image Grid Line 5 ...

Page 16: ...hing the screen display during playback Deleting images Deleting a displayed image Deleting multiple selected images Playing back movies Playing back movies Motion Shot Video Viewing panoramic images Playing back panoramic images Printing Specify Printing Using viewing functions View Mode Slide Show Rotate 6 ...

Page 17: ... Volume Settings Audio signals GPS On Off DSC HX400V GPS Auto Time Cor DSC HX400V GPS Auto Area Adj DSC HX400V Use GPS Assist Data DSC HX400V GPS Log REC DSC HX400V Delete GPS log data DSC HX400V Upload Settings Eye Fi Tile Menu Mode Dial Guide Display Quality Pwr Save Start Time PAL NTSC Selector Demo Mode HDMI Resolution CTRL FOR HDMI USB Connection USB LUN Setting 7 ...

Page 18: ...tphone PlayMemories Mobile Connecting an Android smartphone to this product Connecting the product to an iPhone or iPad Calling up an application using One touch NFC Controlling this product using a Smartphone Smart Remote Embedded One touch connection with an NFC enabled Android smartphone NFC One touch remote Transferring images to a Smartphone Send to Smartphone Sending images to an Android sma...

Page 19: ...me Disp MAC Address SSID PW Reset Reset Network Set Adding applications to the product PlayMemories Camera Apps PlayMemories Camera Apps Recommended computer environment Installing the applications Opening a service account Downloading applications Downloading applications directly to the product using the Wi Fi function Starting the applications Launching the downloaded application 9 ...

Page 20: ...nment Using the software PlayMemories Home Installing PlayMemories Home Software for Mac computers Connecting this product and a computer Connecting the product to a computer Importing images to the computer Disconnecting the product from the computer Creating a movie disc Disc type Selecting the disc creation method Creating a disc with a device other than a computer Creating Blu ray Discs Precau...

Page 21: ...d Cleaning this product On cleaning Number of recordable still images and recordable time of movies Number of still images Recordable time of movies Using this product abroad Plug adaptor On TV color systems Other information ZEISS lens GPS DSC HX400V AVCHD format License Trademarks Trademarks Troubleshooting 11 ...

Page 22: ...k has not been charged even if the charge lamp on the product has turned off The battery pack is not charged Shooting still images movies You cannot record images Recording takes a long time The image is out of focus Zoom does not work The flash does not work Fuzzy white circular spots appear on images shot using the flash The close up shoot function Macro does not work The recording date and time...

Page 23: ...roduct is not receiving a GPS signal DSC HX400V There is an excessive error in location information DSC HX400V It takes time to triangulate although the GPS assist data is taken in DSC HX400V The location information has not been recorded DSC HX400V Wi Fi You cannot find the wireless access point to be connected WPS Push does not work Send to Computer is canceled halfway You cannot send movies to ...

Page 24: ... printed with both edges cut off You cannot print images with the date Others The lens gets fogged The product stops with the lens portion extended The product turns off with the lens portion extended The product becomes warm when you use it for a long time The Clock Set screen appears when you turn on the product The number of recordable images does not decrease or decreases two images at a time ...

Page 25: ...ing Send to Smartphone button 2 CUSTOM button You can assign a desired function to the CUSTOM button 3 Shutter button 4 For shooting W T zoom lever For viewing Index lever Playback zoom lever 5 Self timer lamp AF illuminator 6 Lens 7 Flash Press the Flash pop up button to use the flash When not using the flash press it back into the camera body 8 Flash pop up button 9 Hook for Shoulder Strap 10 Zo...

Page 26: ...ton 7 Control button 8 FINDER MONITOR button This button switches whether to display the image on the LCD screen or in the viewfinder 9 ON OFF Power button and Power Charge lamp 10 Mode dial 11 Control dial 12 Wi Fi sensor built in 13 N mark This mark indicates the touch point for connecting this product and an NFC enabled smartphone NFC Near Field Communication is an international standard of the...

Page 27: ...ea to make it easier to adjust the diopter level 3 Multi Micro USB Terminal Supports Micro USB compatible device 4 Connector cover 5 HDMI micro jack 6 Speaker 7 LCD screen You can adjust the angle of the LCD screen 60 degrees downwards and 90 degrees upwards Adjust the angle of the LCD screen when you hold the camera at a high or low position for easier shooting Do not move the LCD screen by force...

Page 28: ... camera may occur For details on compatible accessories for the multi interface shoe and the Multi Micro USB Terminal visit the Sony web site or consult your Sony dealer or local authorized Sony service facility You can also use accessories that are compatible with the accessory shoe Operations with other manufacturers accessories are not guaranteed How to Use Before Use Icons and indicators List ...

Page 29: ...de icons 1 P P A S M Shooting mode Memory number Memory card Uploading status Scene Recognition icons Scene Selection 100 Remaining number Aspect ratio of still images 20M 18M 15M 10M 8 9M 7 5M 5 0M 4 5M 3 7M 2 1M VGA 19 ...

Page 30: ...rate of movies Recording settings of movies NFC is activated Remaining battery Remaining battery warning Flash charge in progress AF Illuminator SteadyShot Camera shake warning Airplane Mode GPS Log REC GPS triangulating status Overlay icon Wind Noise Reduction 20 ...

Page 31: ...e file error Overheating warning Smart zoom Clear Image Zoom Digital Zoom Spot metering area C 32 00 Self diagnosis display Digital level gauge View Mode 100 0003 Folder file number Recording format of movies Protect DPOF DPOF set Auto Object Framing 2 21 ...

Page 32: ... 0 Flash compensation Focus mode 7500K A5 G5 White balance Focus area D Range Optimizer Auto HDR 0 0 0 Creative Style Smile Face Detect Lock on AF Picture Effect Smile detection sensitivity indicator 3 Lock on AF Guide display for Lock on AF Switch Av Tv 22 ...

Page 33: ...nual ring function Control dial function Focus 1 250 Shutter speed F3 5 Aperture value 0 0 Metered Manual 0 0 Exposure compensation ISO400 ISO sensitivity Shutter speed indicator Aperture indicator Histogram GPS information 90 44 55 N 233 44 55 W Latitude and longitude display Picture Effect error 23 ...

Page 34: ...ile number Number of images in the view mode How to Use Before Use Using the strap Using the shoulder strap Attach the shoulder strap to prevent damage caused by dropping the product 1 Attach both ends of the strap How to Use Before Use Adjusting the viewfinder 24 ...

Page 35: ...Function button and settings and if a function cannot be set the reason why 1 Press the MENU or Fn button 2 Select the desired MENU item using up down left right side on the control button 3 Press the In Camera Guide button The operation guide for the MENU item you have selected in step 2 is displayed If you press the on the center of the control button after selecting an item shown in gray the re...

Page 36: ... advice select MENU Camera Settings Shooting Tip List How to Use Confirming the operation method Confirming the operation method Using the control button You can move the selection cursor by pressing the top bottom right left side of the control button Your selection is determined when you press on the center of the control button The DISP Display Setting Exposure Comp Photo Creativity Drive Mode ...

Page 37: ...ay the Menu screen 2 Select the desired MENU item using up down left right button on the control button and then press on the center of the control button The display may move directly from step 1 to step 3 depending on the Tile Menu setting 3 Select the desired setting item by pressing the control button and then press on the center of the control button Select an icon at the top of the screen an...

Page 38: ... operation method Using the Fn Function button You can recall functions when shooting images Up to 12 frequently used functions can be registered to the Fn Function button 1 Press the Fn button in shooting mode 2 Select a function to be registered by pressing the up down left right button on the control button 28 ...

Page 39: ...screen Select the desired function in step 2 then press on the center of the control button The dedicated setting screen for the function appears Follow the operating guides A to perform the settings How to Use Shooting Shooting still images movies Shooting still images Shoots still images 29 ...

Page 40: ...ocus a beep sounds and the indicator lights The shortest shooting distance is approximately 1 cm 0 03 ft W 240 cm 7 87 ft T from the lens 4 Press the shutter button fully down Focus indicator lights Image is in the focus flashes The focusing has failed Hint When the product cannot focus automatically the focus indicator flashes and the beep does not sound Either recompose the shot or change the fo...

Page 41: ...tart recording 2 Press the MOVIE button again to stop recording Note To adjust the shutter speed and aperture value to the desired settings set the shooting mode to Movie If you use a function such as zoom while shooting a movie the noise of the product operating will be recorded The sound of the MOVIE button operating may also be recorded when you press the MOVIE button to stop recording For the ...

Page 42: ...hutter speed and the aperture value F value Also you can select various settings using the menu A Aperture Priority Allows you to adjust the aperture and shoot when you want to blur the background etc S Shutter Priority Allows you to shoot fast moving subjects etc by manually adjusting the shutter speed M Manual Exposure Allows you to shoot still images with the desired exposure by adjusting the s...

Page 43: ...telligent Auto 2 Point the camera to the subject When the camera recognized the scene the icon for the recognized scene appears on the screen 3 Adjust the focus and shoot the image Note The product will not recognize the scene when you shoot images with zoom functions other than optical zoom The product may not properly recognize these scenes under some shooting conditions How to Use Shooting Sele...

Page 44: ...the image Note When the product is used to create composite images the recording process takes longer than usual The product will not recognize the scene when you use zoom functions other than optical zoom The product may not properly recognize a scene under some shooting conditions How to Use Shooting Selecting a shooting mode About Scene Recognition Scene Recognition operates in Intelligent Auto...

Page 45: ...uto mode and performs composite shooting as necessary In Program Auto mode you can shoot after adjusting various functions such as white balance ISO etc Intelligent Auto Select this mode when you want the camera automatically recognize the scene Superior Auto Select this mode to shoot scenes under difficult circumstances such as when it is dark or the subjects are back lit Select this mode to shoo...

Page 46: ...this product This function is available when you do not use the flash P on the screen changes to P when you turn the control dial To cancel program shift turn the control dial to return the indication to P Note According to the brightness of the environment the program shift may not be used Set the shooting mode to another one than P or turn off the power to cancel the setting you made When the br...

Page 47: ...on fully down 5 Pan the camera to the end of the guide in the direction of the arrow on the monitor B Guidance bar Note If the entire angle of the panoramic shot is not achieved within the set time a gray area occurs in the composite image If this happens move the product faster to record the full panoramic image When Wide is selected for Panorama Size the entire angle of the panoramic shot may no...

Page 48: ...as the sky beach or a lawn Subjects with constant change such as waves or water falls Subjects with brightness widely different from its surroundings such as the sun or a light bulb The Sweep Panorama shooting may be interrupted in the following situations When the camera is panned too fast or too slow The subject is too blurry Hint You can turn the control dial on the shooting screen to select th...

Page 49: ...dscape Shoots the entire range of a scenery in sharp focus with vivid colors Night Scene Shoots night scenes without losing the dark atmosphere Hand held Twilight Shoots night scenes with less noise and blur without using a tripod A burst of shots are taken and image processing is applied to reduce subject blur camera shake and noise Night Portrait Shoots night scene portraits using the flash 39 ...

Page 50: ...lur and noise Pet Allows you to shoot images of your pet with the best settings Gourmet Allows you to shoot food arrangements in delicious and bright colors Beach Allows you to shoot scenes on the beach in bright and vivid colors even under the sunlight Snow Allows you to shoot clear images preventing sunken colors in snowy scenes or other places where the whole screen appears white 40 ...

Page 51: ...In the Night Scene Night Portrait and Fireworks modes the shutter speed is slower so use of a tripod is recommended to prevent the image from blurring In the Hand held Twilight or Anti Motion Blur mode the shutter clicks 4 times and an image is recorded Reducing blur is less effective even in Hand held Twilight or Anti Motion Blur when shooting the following subjects Subjects with erratic movement...

Page 52: ...omatically adjusted to obtain proper exposure Note If proper exposure cannot be obtained after setup the aperture value on the shooting screen blinks Although you can shoot as it is resetting is recommended Use a tripod to prevent blurring when you use a slow shutter speed The SteadyShot warning indicator does not appear in shutter speed priority mode When the shutter speed is 1 3 second s or long...

Page 53: ...re cannot be obtained after setup the shutter speed on the shooting screen blinks Although you can shoot as it is resetting is recommended The brightness of the image on the screen may differ from the actual image being shot Hint Smaller F value opening the aperture narrows the range that is in focus This allows you to put the subject in sharp focus and blur objects in front of and beyond the subj...

Page 54: ...ry When the amount of ambient light exceeds the metering range of the Metered Manual the Metered Manual indicator flashes The SteadyShot warning indicator does not appear in manual exposure mode The brightness of the image on the monitor may differ from the actual image being shot How to Use Shooting Selecting a shooting mode Memory recall Allows you to shoot an image after recalling often used mo...

Page 55: ...recording Press the MOVIE button again to stop recording Menu item details Program Auto Allows you to shoot with the exposure both the shutter speed and the aperture value adjusted automatically The other settings can be adjusted manually Aperture Priority Allows you to shoot after adjusting the aperture value manually Shutter Priority Allows you to shoot after adjusting the shutter speed manually...

Page 56: ...various zoom features The icon displayed on the screen changes according to the selected zoom feature 1 Optical zoom range Images are magnified within the optical zoom range of this product 2 Smart Zoom range Zoom images without causing the original quality to deteriorate by partially cropping an image only when the image size is M S or VGA 3 Clear Image Zoom range Zoom images using an image proce...

Page 57: ... product 1 MENU Custom Settings Zoom Setting desired setting Menu item details Optical zoom only Optical zoom is activated You can use the Smart Zoom function if you set Image Size to M S or VGA On ClearImage Zoom default setting Even if the zoom range of the optical zoom is exceeded the product magnifies images within the range in which image quality does not deteriorate significantly On Digital ...

Page 58: ... Setting On Digital Zoom Image Size L 200 M 284 S 400 VGA 810 How to Use Using shooting functions Using the flash Using flash In dark environments use the flash to light up the subject while shooting and to prevent camera shake When shooting against the sun use the flash to lighten the image of the backlit subject 1 Press the Flash pop up button to pop up the flash 2 Press the shutter button fully...

Page 59: ...tage synchro terminals or with reverse polarity When shooting with the flash and the zoom is set to W the shadow of the lens may appear on the screen depending on the shooting conditions If this happens shoot away from the subject or set the zoom to T and shoot with the flash again How to Use Using shooting functions Using the flash Flash Mode You can set the flash mode 1 MENU Camera Settings Flas...

Page 60: ...ireless flash the shading effect provides a more 3D appearance to a subject than when using an attached flash This mode is effective when you attach a remote control compatible external flash sold separately to the product and shoot with a wireless flash sold separately placed away from the product Note The default setting depends on the shooting mode Available flash mode depends on the shooting m...

Page 61: ...ect may not be visible How to Use Using shooting functions Selecting a screen display mode Switching the screen display Shooting You can change the display contents on the screen 1 Press the DISP Display Setting button Each time you press the DISP button the recording information display changes as follows Graphic Display Display All Info No Disp Info Histogram Level Graphic Display Graphic Displa...

Page 62: ...ng functions Selecting still image size image quality Image Size still image The larger the image size the more detail will be reproduced when the image is printed on large format paper The smaller the image size the more images can be recorded 1 MENU Camera Settings Image Size desired setting 52 ...

Page 63: ...s 16 9 L 15M 5184 2920 pixels M 7 5M 3648 2056 pixels S 2 1M 1920 1080 pixels Image size when Aspect Ratio is 1 1 L 15M 3888 3888 pixels M 7 5M 2736 2736 pixels S 3 7M 1920 1920 pixels How to Use Using shooting functions Selecting still image size image quality Aspect Ratio still image Sets the aspect ratio of still images 1 MENU Camera Settings Aspect Ratio desired setting Menu item details 3 2 S...

Page 64: ...ile format JPEG The image is compressed in the JPEG format when recorded Since the compression rate of Standard is higher than that of Fine the file size of Standard is smaller than that of Fine This will allow more files to be recorded on 1 memory card but the image quality will be lower How to Use Using shooting functions Selecting still image size image quality Panorama Size Sets the image size...

Page 65: ... images 1 MENU Camera Settings Panorama Direction desired setting Menu item details Right default setting Pan the camera from the left to the right Left Pan the camera from the right to the left Up Pan the camera from the bottom to the top Down Pan the camera from the top to the bottom How to Use Using shooting functions Adjusting the focus Changing the focus method using the zoom focus switch You...

Page 66: ...too close Wipe the lens with a soft cloth etc Once you change the focus method the set focus distance is erased Hint If you cannot achieve focus for the intended subject using auto focus select MF or DMF and then shoot again When the zoom focus switch is set to AF ZOOM or DMF during movie recording Focus Mode is switched to Continuous AF and the product keeps focusing on the subject How to Use Usi...

Page 67: ...me to the desired point on the screen and focus on an extremely small subject in a narrow area On the Flexible Spot shooting screen you can change the size of the AF range finder frame by rotating the control dial How to Use Using shooting functions Adjusting the focus Focus lock Shoots images with the focus locked on the desired subject in auto focus mode 1 Set the zoom focus switch to AF ZOOM 2 ...

Page 68: ... Press the shutter button fully down to shoot an image How to Use Using shooting functions Adjusting the focus Direct manual focus DMF You can make fine adjustments manually after the focus is locked You can quickly focus on a subject rather than using the manual focus from the beginning This is convenient in cases such as macro shooting 1 Set the zoom focus switch to DMF 2 Press the shutter butto...

Page 69: ...es the image on the screen automatically to make manual focusing easier This works in Manual Focus or Direct Manual Focus shooting 1 MENU Custom Settings MF Assist On 2 Turn the focus ring to adjust the focus The image is enlarged Note You cannot use MF Assist when shooting movies How to Use Using shooting functions Adjusting the focus Focus Magnifier You can check the focus by enlarging the image...

Page 70: ...r function will be released when the shutter button is pressed halfway You can record images while an image is enlarged but the product records a full display image The Focus Magnifier function will be released after shooting How to Use Using shooting functions Adjusting the focus Focus Magnif Time Set the duration for which an image is to be magnified using the MF Assist or Focus Magnifier functi...

Page 71: ...l to middle Low Sets the peaking level to low Off default setting Does not use the peaking function Note Since the product determines that sharp areas are in focus Peaking Level differs depending on the subject and shooting situation The outline of in focus ranges is not enhanced when the product is connected using an HDMI cable How to Use Using shooting functions Adjusting the focus Peaking Color...

Page 72: ...ue focusing on the subject 1 MENU Camera Settings Lock on AF desired setting Menu item details Off Does not track a subject to be focused on On Tracks a subject to be focused on How to Use Using shooting functions Adjusting the focus Lock on AF On Maintains the focus on a moving subject automatically 1 MENU Camera Settings Lock on AF On 2 Align the target frame and the subject to be tracked and pr...

Page 73: ...sume the Lock on AF function when the subject reappears on the screen How to Use Using shooting functions Adjusting the focus AF Illuminator still image The AF illuminator supplies fill light to focus more easily on a subject in dark surroundings The red AF illuminator allows the product to focus easily when the shutter button is pressed halfway until the focus is locked 1 MENU Camera Settings AF ...

Page 74: ... range How to Use Using shooting functions Adjusting the exposure Exposure Comp Based on the exposure value set by auto exposure you can make the entire image brighter or darker if you adjust Exposure Comp to the plus side or minus side respectively exposure compensation Normally exposure is set automatically auto exposure 1 MENU Camera Settings Exposure Comp desired setting You can adjust the exp...

Page 75: ...function is useful when the subject is backlit or when there is strong contrast between the subject and the background Note Multi is selected when using the following functions Intelligent Auto Superior Auto Scene Selection Zoom functions other than optical zoom How to Use Using shooting functions Adjusting the exposure Exposure Set Guide You can set whether to display a guide when you change the ...

Page 76: ...When the product detects the number of faces you have selected a beep will sound and the shooting starts after two seconds Self timer Cont Shoots images continuously after 10 seconds Cont Bracket Shoots images while holding the shutter button down each with different degrees of brightness WB bracket Shoots a total of three images each with a different degree of brightness according to the selected...

Page 77: ...ond or 2 second delay 1 MENU Camera Settings Drive Mode Self timer 2 Select the desired mode using the right left button on the control button Menu item details Self timer 10 Sec default setting Sets the 10 second delay self timer When you press the shutter button the self timer lamp flashes and beeps until the shutter operates To cancel the self timer press the shutter button again Self timer 2 S...

Page 78: ...timer Self timer Cont Continuously shoots the number of images you have set after 10 seconds You can choose the best shot from several shots taken 1 MENU Camera Settings Drive Mode Self timer Cont 2 Select the desired mode using the right left button on the control button Menu item details Self timer Cont 10 Sec 3 Img default setting Shoots three frames in succession 10 seconds after you press the...

Page 79: ...racket 0 3EV 3 Image default setting This setting shoots three images continuously with an exposure value shifted by plus or minus 0 3 EV Cont Bracket 0 7EV 3 Image This setting shoots three images continuously with an exposure value shifted by plus or minus 0 7 EV Cont Bracket 1 0EV 3 Image This setting shoots three images continuously with an exposure value shifted by plus or minus 1 0 EV Note T...

Page 80: ...O desired setting Menu item details Multi Frame NR Combines continuous shots to create an image with less noise ISO AUTO default setting Sets the ISO sensitivity automatically 80 100 125 160 200 250 320 400 500 640 800 1000 1250 1600 2000 2500 3200 You can reduce image blurring in dark locations or with moving subjects by increasing the ISO sensitivity select a larger number Note ISO AUTO is selec...

Page 81: ...uct automatically shoots multiple images continuously combines them reduces the noise and records them as one image With multi frame noise reduction you can select larger ISO numbers than the maximum ISO sensitivity The image recorded is one combined image 1 MENU Camera Settings ISO Multi Frame NR 2 Press the right button on the control button to display the setting screen then select a desired va...

Page 82: ... fixed to Off when the shooting mode is set to iSweep Panorama or when Multi Frame NR or Picture Effect is used DRO Auto HDR is fixed to Off when Night Scene Night Portrait Hand held Twilight Anti Motion Blur or Fireworks is selected in Scene Selection The setting is fixed to D Range Optimizer Auto when other modes are selected in Scene Selection When shooting with D Range Opt the image may be noi...

Page 83: ...art the next shot until the capture process is completed after you shoot You may not obtain the desired effect depending on the luminance difference of a subject and the shooting conditions When the flash is used this function has little effect When the contrast of the scene is low or when product shake or subject blur occurs you may not obtain good HDR images If the product has detected a problem...

Page 84: ...or flash light C Temp Filter Adjusts the color tones depending on the light source Achieves the effect of CC Color Compensation filters for photography Custom Uses the white balance setting saved in Custom Setup Custom Setup Memorizes the basic white color under the light conditions for the shooting environment Hint You can use the right button on the control button to display the fine adjustment ...

Page 85: ...istered Note The message Custom WB Error indicates that the value is higher than the expected range when the flash is used on a subject with too bright colors in the frame If you register this value the indicator turns yellow on the recording information display You can shoot at this point but it is recommended that you set the white balance again to get a more accurate white balance value How to ...

Page 86: ...tes an image filled with a soft lighting effect HDR Painting Creates the look of a painting enhancing the colors and details Rich tone Mono Creates an image in black and white with rich gradation and reproduction of details Miniature Creates an image which enhances the subject vividly with the background defocused considerably This effect may often be found in pictures of miniature models Watercol...

Page 87: ...ubject is motionless or does not flash light Do not change the composition before shooting When the contrast of the scene is low or when significant camera shake or subject blur has occurred you may not be able to obtain good HDR images If the product detects such a situation appear on the recorded image to inform you of this situation If necessary change the composition or otherwise adjust the se...

Page 88: ...Saturation and Sharpness can be adjusted for each Creative Style item Select an item to be set by pressing the right left button on the control button then set the value using the top bottom button on the control button Contrast The higher the value selected the more the difference of light and shadow is accentuated and the bigger the effect on the image Saturation The higher the value selected th...

Page 89: ... PlayMemories Home with a movie that was recorded when File Format was set to MP4 How to Use Using shooting functions Recording movies Record Setting movie Selects the image size frame rate and image quality for movie recording The higher the bit rate the higher the image quality 1 MENU Camera Settings Record Setting desired setting When File Format is set to AVCHD 60i 50i Movies are recorded at a...

Page 90: ...Format is set to AVCHD 60i 24M FX 50i 24M FX Records high image quality movies of 1920 1080 60i 50i Bit rate Maximum 24 Mbps 60i 17M FH default setting 50i 17M FH default setting Records standard image quality movies of 1920 1080 60i 50i Bit rate Average 17 Mbps 60p 28M PS 50p 28M PS Records the highest image quality movies of 1920 1080 60p 50p Bit rate Maximum 28 Mbps 24p 24M FX 25p 24M FX Record...

Page 91: ...te a disc in the original image quality If you want to keep the original image quality store your movies on a Blu ray Disc To play back 24p 25p movies on a TV the TV must be compatible with the 24p 25p formats If the TV is not compatible with the 24p 25p format 24p 25p movies will be output as 60i 50i movies How to Use Using shooting functions Recording movies SteadyShot movie Sets SteadyShot effe...

Page 92: ...bient sounds within a certain level This setting is suitable for recording everyday conversations Low Records the ambient sounds faithfully This setting is suitable for recording realistic sounds for example at a concert How to Use Using shooting functions Recording movies Wind Noise Reduct Sets whether or not to reduce wind noise during movie recording 1 MENU Camera Settings Wind Noise Reduct des...

Page 93: ...lly slows when recording in dark locations You can reduce noise in the movie by using a slow shutter speed when recording in dark locations Off Does not use Auto Slow Shut The recorded movie will be darker than when On is selected but you can record movies with smoother motion and less object blur Note Auto Slow Shut does not function in the following situations When Movie in shooting mode is set ...

Page 94: ...roduct You can recall the settings using just the mode dial 1 Set the product to the setting you want to register 2 MENU Camera Settings Memory desired number Items that can be registered Shooting mode Aperture F number Shutter speed Camera Settings Optical zoom scale To recall registered settings Select the memory number from 1 or 2 on the mode dial To change registered settings Change the settin...

Page 95: ...e various keys allows you to speed up operations by pressing the appropriate key when the shooting information screen is displayed 1 MENU Custom Settings Custom Key Settings set a function to the desired key Note Some functions cannot be assigned to certain keys How to Use Using shooting functions Customizing the shooting functions for convenient use Function of the Custom key Once you assign a fu...

Page 96: ...o or Superior Auto 2 Press Photo Creativity on the control button 3 Select the item to be changed using the control button Brightness Adjusts brightness Color Adjusts color Vividness Adjusts vividness Picture Effect You can select a desired effect and shoot images with the specific texture 4 Select the desired settings You can use some settings together by repeating steps 3 and 4 To reset the chan...

Page 97: ...uct Smile Face Detect Detects the faces of your subjects and adjusts the focus exposure flash settings and performs image processing automatically 1 MENU Camera Settings Smile Face Detect desired setting Menu item details Off Does not use the Face Detection function On default setting Automatically selects a face to be brought into focus Smile Shutter Automatically detects and shoots a smile Face ...

Page 98: ...Face Detection with the following functions When using zoom functions other than the optical zoom Up to eight faces of your subjects can be detected The product may not detect faces at all or may accidentally detect other objects as faces in some conditions If the product cannot detect a face set the Smile Detection Sensitivity If you track a face using Lock on AF while executing Smile Shutter Smi...

Page 99: ...Reduction Note Red Eye Reduction may not produce the desired effects It depends on individual differences and conditions such as distance to the subject or whether the subject looks at the pre strobe or not How to Use Using shooting functions Setting the other functions of this product Auto Obj Framing still image When this product detects and shoots faces macro shooting subjects or subjects that ...

Page 100: ...pending on the shooting conditions How to Use Using shooting functions Setting the other functions of this product High ISO NR still image When shooting with high ISO sensitivity the product reduces noise that becomes more noticeable when the product sensitivity is high A message may be displayed during noise reduction processing you cannot shoot another image until the message disappears 1 MENU C...

Page 101: ...ing modes that cannot record dates on images the mark will disappear Off default setting Does not record a shooting date Note If you shoot images with the date once you cannot delete the date from the images later The dates are doubly printed if you set the product to print dates when printing the images The recorded time of the image cannot be superimposed on the image How to Use Using shooting f...

Page 102: ...for the selected duration of time If you perform a magnifying operation during Auto Review you can check that image using the magnified scale Off Does not display the Auto Review Note When the product is enlarging an image using image processing it may temporarily display the original image prior to enlarging and then display the enlarged image The DISP Display Setting settings are applied for the...

Page 103: ...setting is Auto press the FINDER MONITOR button How to Use Viewing Viewing still images Playing back images Plays back the recorded images 1 Press the Playback button to switch to the playback mode 2 Select the image with the control button Hint The product creates an image database file on a memory card to record and play back images An image that is not registered in the image database file may ...

Page 104: ...u can display multiple images at the same time in playback mode 1 Slide the W T zoom lever to the W side while the image is being played back To change the number of images to be displayed MENU Playback Image Index desired setting Menu item details 9 Images default setting 25 Images To return to single image playback Select the desired image and press on the center of the control button Displaying...

Page 105: ... The DISP Display Setting settings are applied for the Auto Review display Note The histogram is not displayed in the following situations During movie playback During scrolling playback of panoramic images During slideshows During Folder View MP4 During AVCHD View How to Use Viewing Deleting images Deleting a displayed image You can delete an image displayed 1 Display the image you want to delete...

Page 106: ...l the selection press again to remove the mark 2 To delete other images repeat step 1 3 MENU OK Press on the center All in this Folder Deletes all images in the selected folder All with this date Deletes all images in the selected date range How to Use Viewing Playing back movies Playing back movies Plays back the recorded movies 1 Press the playback button to switch to playback mode 2 Select the ...

Page 107: ...layback Displays the next frame and Displays the previous frame are available during pause How to Use Viewing Playing back movies Motion Shot Video You can see the tracking of the subject s motion in high speed like a stroboscopic image 1 Press the bottom side of the control wheel during movie playback then select To exit Motion Shot Video playback select If you fail to make the trail you can adju...

Page 108: ...2 Select the panoramic image to be played back using the control button 3 Press on the center to play back the image To pause playback press on the center again To return to the display of the entire image press the MENU key Note Panoramic images shot using other product may be displayed in a different size from the actual size or may not scroll correctly How to Use Viewing Printing Specify Printi...

Page 109: ...peat step 1 to print other images 3 MENU OK on the center Cancel All Clears all DPOF marks Print Setting You can set whether to print the date on images registered with DPOF marks Select On or Off Enter in Date Imprint Note You cannot add the DPOF mark to the following files Movies How to Use Viewing Using viewing functions View Mode Sets the View Mode image display method 1 MENU Playback View Mod...

Page 110: ...the product exits the slideshow when all the images are played back once Interval Select the display interval for images from among 1 Sec 3 Sec default setting 5 Sec 10 Sec or 30 Sec To quit the slideshow in the middle of playback Press the MENU key to quit the slideshow You cannot pause the slideshow Hint You can activate a slideshow only when View Mode is set to Date View or Folder View Still Ho...

Page 111: ... recorded images against accidental erasure The mark is displayed on protected images 1 MENU Playback Protect desired setting Menu item details Multiple Img Applies or cancels the protection of the selected multiple images 1 Select the image to be protected then press on the center of the control button The mark is displayed in the check box To cancel the selection press again to remove the mark 2...

Page 112: ...n HDMI connected TV that supports 4K 1 Turn off this product and the TV 2 Connect the HDMI micro terminal of this product to the HDMI jack of the TV using an HDMI cable sold separately 3 Turn on the TV and switch the input 4 Turn on this product 5 MENU Playback 4K Still Image PB OK Note This menu is only available with 4K compatible TVs For details refer to the operating instructions of the TV 102...

Page 113: ...V and switch the input 4 Turn on this product Images shot with the product appear on the TV screen Hint This product is compatible with the PhotoTV HD standard If you connect Sony PhotoTV HD compatible devices using an HDMI cable sold separately the TV is set to the image quality suitable for viewing still images and a whole new world of photos can be enjoyed in breathtaking high quality The Photo...

Page 114: ... micro terminal of the product and the HDMI jack of the TV How to Use Viewing Viewing images on a TV Viewing images on a BRAVIA Sync compatible TV By connecting this product to a TV that supports BRAVIA Sync using an HDMI cable sold separately you can operate this product with the TV Remote Control 1 Turn off both this product and the TV 2 Connect the HDMI micro terminal of the product to the HDMI...

Page 115: ...er s TV using an HDMI connection select MENU Setup CTRL FOR HDMI Off How to Use Changing settings Setup menu Monitor Brightness You can adjust the brightness of the screen 1 MENU Setup Monitor Brightness desired setting Menu item details Manual Adjusts the brightness within the range of 2 to 2 How to Use Changing settings Setup menu Volume Settings Adjusts the sound volume 1 MENU Setup Volume Sett...

Page 116: ...s not produce sound How to Use Changing settings Setup menu GPS On Off DSC HX400V You can record the location information with the images when the built in GPS sensor of this product can acquire the location information Using the supplied software PlayMemories Home you can import the images recorded with the location information to a computer and enjoy viewing them on a map which shows their shoot...

Page 117: ...and turn the product off and on again It may take from ten seconds to several minutes to acquire the location information You can shorten the time of triangulation by using the GPS assist data Note It may take from ten seconds to several minutes to acquire the location information when you turn on this product If you shoot images before the product acquires the location information the information...

Page 118: ...actual time for a few seconds GPS Auto Time Cor may not activate correctly in some areas How to Use Changing settings Setup menu GPS Auto Area Adj DSC HX400V Corrects the time difference automatically if the product detects the difference by acquiring current location information via the GPS system 1 MENU Setup GPS Auto Area Adj desired setting Menu item details On Corrects the time difference aut...

Page 119: ...ommend you to update the GPS assist data regularly The expiry date of the GPS assist data is approximately within 30 days If Date Time Setup has not been set or the set time is shifted greatly the time for the GPS acquiring location information cannot be shortened For various reasons Sony may stop providing the GPS assist data Updating the GPS assist data by inserting the memory card to your compu...

Page 120: ...not collect the location information and the track information Sony provides the location information and the track information to Google Inc so that this information can be displayed on a map on the computer How to Use Changing settings Setup menu Delete GPS log data DSC HX400V You can delete all the GPS log data which are recorded with GPS Log REC 1 MENU Setup GPS Settings Delete GPS log data Ho...

Page 121: ...he countries regions where you purchased the card Eye Fi cards are equipped with a wireless LAN function Do not insert an Eye Fi card into the product on an airplane When an Eye Fi card is inserted into the product set Upload Settings to Off When the upload function is set to Off the indicator will be displayed on the product Power save mode will not function during uploading If error is displayed...

Page 122: ...Tile Menu Off default setting Deactivates the Tile Menu display How to Use Changing settings Setup menu Mode Dial Guide You can display the description of a shooting mode when you turn the mode dial and change the settings available for that shooting mode 1 MENU Setup Mode Dial Guide desired setting Menu item details On Displays the Mode Dial Guide Off default setting Does not display the Mode Dia...

Page 123: ...n when Standard is set How to Use Changing settings Setup menu Pwr Save Start Time You can set the time by which the power goes off automatically 1 MENU Setup Pwr Save Start Time desired setting Menu item details 30 Min 5 Min 2 Min default setting 1 Min Note The power save function is not activated during playing back slideshow or recording movies or when connected to a computer How to Use Changin...

Page 124: ...n NTSC message always appears on the start up screen each time you turn the product on How to Use Changing settings Setup menu Demo Mode The Demo Mode function displays the movies recorded on the memory card automatically demonstration when the camera has not been operated for a certain time Normally select Off 1 MENU Setup Demo Mode desired setting Menu item details On The movie playback demonstr...

Page 125: ...etting Menu item details Auto default setting The product automatically recognizes an HD TV and sets the output resolution 1080p Outputs signals in HD picture quality 1080p 1080i Outputs signals in HD picture quality 1080i Note If the images are not displayed properly using the Auto setting select either 1080i or 1080p based on which TV is to be connected How to Use Changing settings Setup menu CT...

Page 126: ...ection automatically depending on the computer or other USB devices to be connected Windows 7 or Windows 8 computers are connected in MTP and their unique functions are enabled for use Mass Storage Establishes a Mass Storage connection between this product a computer and other USB devices MTP Establishes an MTP connection between this product a computer and other USB devices Windows 7 or Windows 8...

Page 127: ...Changing settings Setup menu USB Power Supply Sets whether to supply power via the micro USB cable when the product is connected to a computer or an USB device 1 MENU Setup USB Power Supply desired setting Menu item details On default setting Power is supplied to the product via a micro USB cable when the product is connected to a computer etc Off Power is not supplied to the product via a micro U...

Page 128: ...me again 1 MENU Setup Date Time Setup desired setting Menu item details Daylight Savings Selects Daylight Savings On Off Date Time Sets the date and time Date Format Selects the date and time display format How to Use Changing settings Setup menu Area Setting Sets the area where you are using the product 1 MENU Setup Area Setting desired area How to Use Changing settings Setup menu 118 ...

Page 129: ...mber Selects how to assign file numbers to recorded images 1 MENU Setup File Number desired setting Menu item details Series default setting Even if you change the recording destination folder or change the memory card the product continues to assign numbers to files in sequence If there is a larger file number on the new memory card than the latest image file a number one higher than the largest ...

Page 130: ...er A folder for still images and a folder for MP4 movies that have the same number are created at the same time 1 MENU Setup New Folder Note When you insert a memory card that was used with other equipment into this product and shoot images a new folder may be automatically created Up to 4 000 images in total can be stored in one folder When the folder capacity is exceeded a new folder may be auto...

Page 131: ...ngs Setup menu Recover Image DB If image files were processed on a computer problems may occur in the image database file In such cases the images on the memory card will not be played back on this product If these problems happen repair the file using Recover Image DB 1 MENU Setup Recover Image DB Enter Note Use a sufficiently charged battery pack Low battery power during repairing can cause dama...

Page 132: ...ges are retained 1 MENU Setup Setting Reset desired setting Menu item details Camera Settings Reset Initializes the main shooting settings to the default settings Initialize Initializes all the settings to the default settings Note Be sure not to eject the battery pack while resetting When you perform Initialize downloaded applications on the product may be uninstalled To use these applications ag...

Page 133: ...es Mobile is already installed on your smartphone be sure to update it to the latest version For details on PlayMemories Mobile refer to the support page http www sony net pmm How to Use Using Wi Fi functions Connecting this product and a Smartphone Connecting an Android smartphone to this product 1 Launch PlayMemories Mobile on your smartphone 2 Select the model name of this product DIRECT xxxx x...

Page 134: ... Wi Fi functions Connecting this product and a Smartphone Connecting the product to an iPhone or iPad 1 Select the model name of this product DIRECT xxxx xxxx on the Wi Fi setting screen of your iPhone or iPad 2 Input the password displayed on this product 124 ...

Page 135: ...u can call up a desired application from the application menu of this product by touching an NFC enabled Android smartphone to the product If the application you call up has a feature that works with the smartphone the product and the smartphone will be connected via Wi Fi To use this function register the desired application in advance 1 MENU Wireless One touch NFC desired application 2 Switch th...

Page 136: ...trolling this product using a Smartphone Smart Remote Embedded You can use a smartphone as the remote controller for this product and shoot still images Still images shot via remote control are sent to the smartphone from the product The application PlayMemories Mobile must be installed on your smartphone 1 MENU Application Application List Smart Remote Embedded 2 When the product is ready for the...

Page 137: ...version upgrades the operational procedures or screen displays are subject to change without notice How to Use Using Wi Fi functions Controlling this product using a Smartphone One touch connection with an NFC enabled Android smartphone NFC One touch remote You can connect this product and an NFC enabled Android smartphone with one touch without performing a complex setup operation 1 Activate the ...

Page 138: ... wireless communication technology Note If you cannot make a connection do as the following Launch PlayMemories Mobile on your smartphone and then move the smartphone slowly toward the N mark of this product If the smartphone is in a case remove it If the product is in a case remove it Check whether the NFC function is activated on your smartphone When Airplane Mode is set to On you cannot connect...

Page 139: ...ong This Image All Still Images on Date All Movie MP4 on Date All Images on This Date or Multiple Images 2 If you select Multiple Images select the desired images using on the control button then press MENU Enter Select on Smartphone Displays all images recorded on the product s memory card on the smartphone Note You can select an image size to be sent to the smartphone from Original 2M or VGA To ...

Page 140: ...th just one touch you can connect this product and an NFC enabled Android smartphone and send an image displayed on the product screen directly to the smartphone 1 Activate the NFC function of the smartphone 2 Display a single image on the product 3 Touch the smartphone to the product The product and the smartphone are connected and PlayMemories Mobile automatically launches on the smartphone and ...

Page 141: ...ries Mobile in the setting menu and change the image size by Copy Image Size If the Image Index is displayed on the product you cannot transfer images using the NFC function If you cannot make a connection perform the following Launch PlayMemories Mobile on your smartphone and then move the smartphone slowly toward the N mark of this product If the smartphone is in a case remove it If the product ...

Page 142: ...tions Transferring images to a TV View on TV You can view images on a network enabled TV by transferring them from the product without connecting the product and TV with a cable For some TVs you may need to perform operations on the TV For details refer to the operating instructions supplied with the TV 1 MENU Wireless View on TV desired device to be connected 2 When you want to play back images u...

Page 143: ...can use this function on a TV that supports DLNA renderer You can view images on a Wi Fi Direct enabled TV or network enabled TV including cable TV If you connect TV and this product and do not use Wi Fi Direct you need to register your access point first Displaying the images on the TV may take time Movies cannot be shown on a TV via Wi Fi Use an HDMI cable sold separately How to Use Using Wi Fi ...

Page 144: ... the access point operating instructions or contact the administrator of the access point A connection may not be enabled depending on the surrounding conditions such as the type of wall material or if there is an obstruction or poor wireless signal between the product and access point If that happens change the location of the product or move the product closer to the access point How to Use Usin...

Page 145: ...nput method refer to How to use the keyboard If you select Manual Setting input the SSID name of the access point then select the security system 3 Input the password and select OK Access points without the mark do not require a password 4 Select OK How to use the keyboard When manual character entry is required a keyboard is displayed on the screen 1 Input box The characters you entered are displ...

Page 146: ...Deletes the character preceding the cursor 7 Switches the next character to a capital or small letter 8 Enters a space To cancel the input select Cancel Other setting items Depending on the status or the setting method of your access point you may want to set more items WPS PIN Displays the PIN code you enter into the connected device Priority Connection Select On or Off IP Address Setting Select ...

Page 147: ...e Using Wi Fi functions Changing the settings of Wi Fi functions SSID PW Reset This product shares the connection information for Send to Smartphone and Smart Remote Embedded with a device that has permission to connect If you want to change the device that is permitted to connect reset the connection information 1 MENU Wireless SSID PW Reset OK Note After resetting the connection information and ...

Page 148: ... can upload images to network services directly from the product Press MENU Application Introduction for information about the service and available countries and regions How to Use Adding applications to the product PlayMemories Camera Apps Recommended computer environment For details on the recommended computer environments for downloading an application and adding functions to the product use t...

Page 149: ...pplications You can download applications using your computer 1 Access the application downloading website http www sony net pmca 2 Select the desired application and download the application to the product following the instructions on the screen Connect the computer and the product using the micro USB cable supplied following the instructions on the screen How to Use Adding applications to the p...

Page 150: ...loaded application Launch an application that has been downloaded from the application download website PlayMemories Camera Apps 1 MENU Application Application List desired application to launch Hint How to launch the applications faster Assign Download Appli and Application List to the custom key You can launch the applications or display application list only by pressing the custom key during th...

Page 151: ...is product 1 MENU Application Application List Application Management Sort 2 Select the application of which you want to change the order 3 Select the destination How to Use Adding applications to the product Managing the applications Confirming the account information of PlayMemories Camera Apps The account information for the Sony Entertainment Network that is registered on the product is displa...

Page 152: ...ndar by shooting date to view them You can edit and correct images such as by trimming and resizing You can create a Blu ray Disc AVCHD disc or DVD Video disc from AVCHD movies imported to a computer You can upload images to a network service An internet connection is required You can import still images and movies recorded with location information to a computer and view them on a map For other d...

Page 153: ...uter again A To the Multi Micro USB Terminal B To the USB jack of the computer Note Log on as Administrator It may be necessary to restart your computer When the restart confirmation message appears restart the computer following the instructions on the screen DirectX may be installed depending on your computer s system environment Hint For details on PlayMemories Home refer to the Help of PlayMem...

Page 154: ...ing the product to a computer 1 Insert a sufficiently charged battery pack into the product 2 Turn on the product and the computer 3 Connect the product and your computer using the micro USB cable A supplied If you connect the product to your computer using the micro USB cable when USB Power Supply is set to On power is supplied from your computer Default setting On How to Use Viewing on computers...

Page 155: ...le on to the hard disk icon Note For operations such as importing AVCHD movies to the computer use PlayMemories Home Do not edit or otherwise process AVCHD movie files folders from the connected computer Movie files may be damaged or become unplayable Do not delete or copy AVCHD movies on the memory card from the computer Sony is not held liable for consequences resulting from such operations via ...

Page 156: ...on image quality HD movie can be recorded on DVD media such as DVD R discs and a high definition image quality HD disc is created You can play a high definition image quality HD disc on AVCHD format playback devices such as a Sony Blu ray Disc player and a PlayStation 3 You cannot play the disc on ordinary DVD players Standard definition image quality STD Standard definition image quality STD movi...

Page 157: ... for Windows Creates a disc with high definition image quality HD Writable movie format PS FX FH Player Blu ray Disc playback devices Sony Blu ray Disc player PlayStation 3 etc Creates a disc with high definition image quality HD AVCHD recording disc Writable movie format PS FX FH Player AVCHD format playback devices Sony Blu ray Disc player PlayStation 3 etc Creates a disc with standard definitio...

Page 158: ...uality Converting the image quality takes time To record movies with the original image quality use Blu ray Discs To create a Blu ray Disc from movies recorded in 60p 28M PS 50p 28M PS you need to use a device that is compliant with AVCHD format Ver 2 0 The created Blu ray Disc can be played back only on a device that is compliant with AVCHD format Ver 2 0 For details on how to create a disc refer...

Page 159: ...ity or electrical noise Creating an image database file If you insert a memory card that does not contain an image database file into the product and turn on the power the product automatically creates an image database file using some of the memory card s capacity The process may take a long time and you cannot operate the product until the process is completed If a database file error occurs exp...

Page 160: ... of 1080 60i compatible devices and 1080 50i compatible devices To check whether this product is a 1080 60i compatible device or 1080 50i compatible device look for the following marks on the bottom of the product 1080 60i compatible device 60i 1080 50i compatible device 50i Notes for when on board an airplane In an airplane set Airplane Mode to On On image data compatibility This product conforms...

Page 161: ...irect sunlight for long periods may cause a malfunction Exercise caution when placing the product near a window or outdoors Do not press against the monitor The monitor may be discolored and that may cause a malfunction Images may trail across on the monitor in a cold location This is not a malfunction If the monitor has drops of water or other liquids on it wipe it with a soft cloth If the monito...

Page 162: ... a wall outlet wall socket using the AC Adaptor supplied and leave the product for 24 hours or more with the power off How to Use Precautions This product Precautions Notes on the battery pack Charging the battery pack Charge the battery pack supplied before using the product for the first time The charged battery pack will discharge little by little even if you do not use it Charge the battery pa...

Page 163: ...the battery pack in your pocket close to your body to warm it up and insert it in the product immediately before you start shooting If there are any metal objects such as keys in your pocket be careful of causing a short circuit The battery pack will run down quickly if you use the flash or zoom frequently We recommend preparing spare battery packs and taking trial shots before taking the actual s...

Page 164: ...gnificantly it is probably time to replace the battery pack with a new one The battery life varies according to how the battery pack is stored and the operating conditions and environment in which each battery pack is used How to Use Precautions This product Precautions Charging the battery pack The supplied AC Adaptor is dedicated to this product Do not connect with other electronic devices Doing...

Page 165: ...s product Precautions Memory card Memory card Card Type Indications in Help Guide Memory Stick PRO Duo media Memory Stick XC HG Duo media Memory Stick PRO Duo media Memory Stick PRO HG Duo media Memory Stick Micro media Memory Stick Micro M2 media Memory Stick Micro Mark2 media SD card SD memory card SDHC memory card SDXC memory card microSD memory card microSD memory card microSDHC memory card mi...

Page 166: ...semble or modify the memory card Do not expose the memory card to water Do not leave the memory card within the reach of small children They might accidentally swallow it The memory card may be hot just after it has been used for a long time Be careful when you handle it Do not insert a memory card that does not fit the memory card slot Doing so will cause a malfunction Do not use or store the mem...

Page 167: ...chnology that uses encryption technology Data recording playback that requires MagicGate functions cannot be performed with this product 2 High speed data transfer using a parallel interface is supported 3 When recording movies only media marked with Mark2 can be used Notes on using Memory Stick Micro media sold separately This product is compatible with Memory Stick Micro media M2 M2 is an abbrev...

Page 168: ...urface with a dry cloth To prevent damage to the finish or casing Do not expose the product to chemical products such as thinner benzine alcohol disposable cloths insect repellent sunscreen or insecticide Do not touch the product with any of the above on your hand Do not leave the product in contact with rubber or vinyl for a long time Cleaning the monitor If oil from your hand or hand cream etc r...

Page 169: ...he 9999 indicator appears When an image shot with other products is played back on this product the image may not appear in the actual image size How to Use Precautions This product Number of recordable still images and recordable time of movies Recordable time of movies The table below shows the approximate maximum recording times which can be recorded on the memory card that is formatted with th...

Page 170: ... 2 h 32GB 4 h 5 m 64GB 8 h 15 m 60p 28M PS 50p 28M PS 2GB 9 m 4GB 15 m 8GB 35 m 16GB 1 h 15 m 32GB 2 h 30 m 64GB 5 h 5 m 24p 24M FX 25p 24M FX 2GB 10 m 4GB 20 m 8GB 40 m 16GB 1 h 30 m 32GB 3 h 64GB 6 h 24p 17M FH 25p 17M FH 2GB 10 m 4GB 30 m 8GB 1 h 16GB 2 h 32GB 4 h 5 m 64GB 8 h 15 m 1440 1080 12M 2GB 15 m 160 ...

Page 171: ...tically adjusts image quality depending on the shooting scene When you record a fast moving subject the image is clearer but the recordable time is shorter because more memory is required for recording The recordable time also varies depending on the shooting conditions the subject or the image quality size settings How to Use Precautions This product Using this product abroad Plug adaptor You can...

Page 172: ... Spain Sweden Switzerland Thailand Turkey United Kingdom Viet Nam etc PAL M system Brazil PAL N system Argentina Paraguay Uruguay SECAM system Bulgaria France Greece Guiana Iran Iraq Monaco Russia Ukraine etc How to Use Precautions This product Other information ZEISS lens The camera is equipped with a ZEISS lens which is capable of reproducing sharp images with excellent contrast The lens for the...

Page 173: ...GPS On Off On triangulating errors If you move to another location right after turning on the camera it may take a longer time for the product to start triangulating compared to when you stay in the same place Error caused by the position of GPS satellites The product automatically triangulates your current location when the product receives radio signals from 3 or more GPS satellites The triangul...

Page 174: ...on License Notes on the License This product comes with software that are used based on licensing agreements with the owners of that software Based on requests by the owners of copyright of these software applications we have an obligation to inform you of the following Please read the following sections Licenses in English are recorded in the internal memory of your product Establish a Mass Stora...

Page 175: ...oduct Establish a Mass Storage connection between the product and a computer to read licenses in the PMHOME LICENSE folder How to Use Precautions This product Trademarks Trademarks The following marks are registered trademarks or trademarks of Sony Corporation Cyber shot Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick XC HG Duo Memory Stick ...

Page 176: ...istered trademark of NFC Forum Inc in the United States and in other countries DLNA and DLNA CERTIFIED are trademarks of Digital Living Network Alliance and PlayStation are registered trademarks of Sony Computer Entertainment Inc Add further enjoyment with your PlayStation 3 by downloading the application for PlayStation 3 from PlayStation Store where available The application for PlayStation 3 re...

Page 177: ...ustomer Support Website http www sony net Troubleshooting Troubleshooting Battery pack and power You cannot insert the battery pack into the product Make sure the direction of the battery pack is correct and insert it until the lock lever is locked Troubleshooting Troubleshooting Battery pack and power You cannot turn on the product After inserting the battery pack into the product it may take a f...

Page 178: ...el indicator shows an incorrect level This phenomenon occurs when you use the product in an extremely hot or cold location Battery capacity decreases over time and through repeated use If decreased usage time between charges becomes significant it is probably time to replace it with a new one Troubleshooting Troubleshooting Battery pack and power The charge lamp on the product flashes when chargin...

Page 179: ... securely or disconnect and reconnect the USB cable Troubleshooting Troubleshooting Shooting still images movies You cannot record images You are using a memory card with a write protect switch and the switch is set to the LOCK position Set the switch to the record position Check the free capacity of the memory card You cannot record images while charging the flash Troubleshooting Troubleshooting ...

Page 180: ...anual focus mode Troubleshooting Troubleshooting Shooting still images movies Zoom does not work You cannot use zoom functions during Sweep Panorama shooting You can use only the optical zoom in the following situations When using Smile Shutter function Drive Mode is set to Self portrait Troubleshooting Troubleshooting Shooting still images movies The flash does not work Raise the flash You cannot...

Page 181: ... halfway down Focus adjustment may take some time when shooting a close subject The close up shoot function does not work when Adv Sports Shooting or Fireworks in Scene Selection is selected Troubleshooting Troubleshooting Shooting still images movies The recording date and time are not displayed on the screen While shooting the date and time are not displayed They are displayed only during playba...

Page 182: ...set Set Picture Effect to Off To reset settings to default perform Setting Reset Troubleshooting Troubleshooting Shooting still images movies Noise appears in the image when you view the screen in a dark place The product is attempting to increase the visibility of the screen by temporarily brightening the monitor under conditions of low illumination There is no effect on the recorded image Troubl...

Page 183: ...hooting Shooting still images movies Dots appear and remain on the screen This is not a malfunction These dots are not recorded Troubleshooting Troubleshooting Shooting still images movies You cannot shoot images continuously The memory card is full Delete unnecessary images The battery level is low Insert a charged battery pack Troubleshooting Troubleshooting Shooting still images movies The imag...

Page 184: ...n succession in a short period When the flash has been fired in succession the recharging process may take longer than usual to avoid overheating of the camera Troubleshooting Troubleshooting Viewing images Images cannot be played back Make sure that the memory card is fully inserted into the product The folder file name has been changed on your computer When an image file has been processed by a ...

Page 185: ...image was deleted by mistake Once you have deleted an image you cannot restore it We recommend that you protect images that you do not want to delete Troubleshooting Troubleshooting GPS The product is not receiving a GPS signal DSC HX400V Set GPS On Off to On The product may not be able to receive radio signals from GPS satellites because of obstructions To triangulate the location information cor...

Page 186: ...st data As the GPS satellites move constantly it may take longer to determine the location or the receiver may not be able to determine the location at all depending on the location and time you use the product GPS is a system for determining geographic location by triangulating radio signals from GPS satellites Avoid using the product in places where radio signals are blocked or reflected such as...

Page 187: ... access point Troubleshooting Troubleshooting Wi Fi WPS Push does not work WPS Push may not work depending on the access point settings Check the SSID and password of the wireless access point and perform Access Point Set Troubleshooting Troubleshooting Wi Fi Send to Computer is canceled halfway When the battery remaining level is low Send to Computer may be canceled halfway Charge the battery pac...

Page 188: ...phone Troubleshooting Troubleshooting Wi Fi You cannot use One Touch connection NFC Place the N mark on the smartphone and the N mark on the product as close together as possible If there is no response move the smartphone a few millimeters or move the smartphone away from this product wait more than 10 seconds and then touch them together again Airplane Mode is set to On Set Airplane Mode to Off ...

Page 189: ...to Off the computer may be able to recognize this product Troubleshooting Troubleshooting Computers You cannot import images Connect this product and your computer correctly making a USB connection When you shoot images with a memory card formatted by a computer you may not be able to import the images to a computer Shoot using a memory card formatted by this product Troubleshooting Troubleshootin...

Page 190: ...nding on your printer the left right top and bottom edges of the image may be cut off Especially when you print an image shot with Aspect Ratio set to 16 9 the lateral end of the image may be cut off When printing images using your printer cancel the trimming or borderless settings of the printer Consult the printer manufacturer as to whether the printer provides these functions or not When you pr...

Page 191: ...op images can be printed with the date if you ask them to do so Troubleshooting Troubleshooting Others The lens gets fogged Moisture condensation has occurred Turn off the product and leave it for about an hour before using it Troubleshooting Troubleshooting Others The product stops with the lens portion extended The product turns off with the lens portion extended Do not attempt to force lens tha...

Page 192: ...pression change depending on the image when you shoot a JPEG image Troubleshooting Troubleshooting Others The product does not work properly Turn off the product Remove the battery pack and insert it again If the product is hot remove the battery pack and allow it to cool down before trying this corrective procedure If an AC UD10 AC UD11 AC Adaptor sold separately is used disconnect the power cord...

Page 193: ...oduct cannot read or write data on the memory card Try turning off and on this product again or taking out and inserting the memory card several times An unformatted memory card is inserted Format the memory card The inserted memory card cannot be used with this product or the data is damaged Insert a new memory card E 61 E 62 E 91 A product malfunction has occurred Initialize this product then tu...

Page 194: ...ard is inserted The memory card is damaged The terminal section of the memory card is dirty This memory card may not be capable of recording and playing normally An incompatible memory card is inserted Processing When performing noise reduction the reduction process takes place You cannot do any further shooting during this reduction process Unable to display Images recorded with other products or...

Page 195: ...quently consult your Sony dealer or local authorized Sony service facility Unable to magnify Unable to rotate image Images recorded with other products may not be enlarged or rotated Troubleshooting Situations this product has difficulty handling Situations this product has difficulty handling Situations this product has difficulty handling The product cannot take full advantage of some features u...

Page 196: ... moving subjects or subjects that move too quickly Superior Auto iSweep Panorama Auto HDR Lock on AF Subjects too small or too large iSweep Panorama Lock on AF Scenes with little contrast such as the sky or a sandy beach iSweep Panorama Superior Auto Scenes changing constantly such as a waterfall iSweep Panorama Superior Auto 186 ...

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