Troubleshooting
Troubleshooting
Shooting still images/movies
The image is blurred.
Activate the SteadyShot function by pressing the shutter button halfway down and then shoot
images.
The picture was taken in a dark location without the flash, resulting in product-shake. The
use of a tripod or the flash is recommended. [Hand-held Twilight] and [Anti Motion Blur] in
[Scene Selection] are also effective in reducing blur.
Troubleshooting
Troubleshooting
Shooting still images/movies
The flash takes too long to recharge.
The flash has been fired in succession in a short period. When the flash has been fired in
succession, the recharging process may take longer than usual to avoid overheating of the
camera.
Troubleshooting
Troubleshooting
Viewing images
Images cannot be played back.
Make sure that the memory card is fully inserted into the product.
The folder/file name has been changed on your computer.
When an image file has been processed by a computer or when the image file was recorded
using a model other than this product, playback on this product is not guaranteed.
The product is in USB mode. Disconnect the product from the computer.
Use PlayMemories Home to play back on this product images that are stored on your
computer.
Troubleshooting
Troubleshooting
Viewing images
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