Self Diagnostic Function
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-11. Skype Trouble Shooting Flow
Problem!
NO
Far
end
setting/system.
Test
again.
Move
unit
away
from
speaker.
NG
CMU-BR100
is NG.
* Continue
Call
Skype
sound
test.
NG
OK
Do
you
have
Buy
NO
Is
it
Skype
ready
TV?
Buy
ready
TV
NO
YES
Network
connected?
NO
Do
network
setup
Far end
YES
NO
NO
Sound
quality?
No
video?
No
video
Sound
quality?
USB
plugged?
Insert
USB
NO
CMU
‐
BR100?
CMU
‐
BR100
YES
Far
end
PIC/AUD
quality?
NO
YES
Network
speed.
Auto
‐
Focus
doesn’t
work?
NO
YES
Manual Focus
NO
CMU
‐
BR100
is
NG.
Yes
Enough
NET
speed?
Able
to
run
Skype
App?
YES
NO
‐
Unplug
other
USB
device.
‐
AC
Off/On
Insert other CMU
p
Or
Far
end
system
issue.
Manual
Focus
work?
SPEC.
Focus
area.
Swap
to
new
one.
YES
Change
USB
port.
YES
* Continue
NO
Able
to
run
Skype
App?
NO
Works?
Insert
other
CMU
‐
BR100
or
USB
dongle.
Repair BAT PWB
YES
Repair
BAT
PWB
Able
to
run
Skype
App?
YES
Spec.
USB
overload.
NO
YES
Works?
CMU
‐
BR100
is
NG.
Swap
to
new
one.
Repair
BAT
PWB
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