SEMC Troubleshooting Manual
TROUBLESHOOTING
On/Off Problems - Flash Problems
K630 - V640 - K660
On/Off problems
1. Customize the phone into DPY/Z
2. Startup the phone and wait for
the configuration to take place
(takes less than a minute)
3. Customize with correct CDA
4. Activate the phone
No
No
START
Connect:
Dummy Battery connected
to VBATT
Go to
Dead phone
Problems part 1
Yes
No
No
Connect a charger
No
Yes
Go to
Key problems
Yes
Go to
Dead Phone
Problems part 1
Yes
Yes
Go to
System Connector
Protection Test..
After this go to
Flash problems
Yes
Yes
No
Yes
No
Is the phone
consuming more than
1mA when the phone
is powered off
Is it possible to
power on the phone
Is the
phone consuming
any current when
powering on the
phone
Problem
solved
Is the phones
behavior as normal
Optimized
charging
Flash process
started
Flash
The phone with
ITP software
successful
Problem
solved
Is it possible to power
off the phone
Yes
Go to
Current
Consumption Test
After this go to
Charging Test.
Yes
No
Claim for a
SW Upgrade
Yes
No
No
Go to
Flash problems
No
No
Is the current
consumption between
10mA to 70mA
Press
2 and 5
Connect USB
Run Pre-config 1 and 2
Run DPY/Z
Successful
Flash
CDA Software
Flash
Successful
Flash
the phone with
correct CDA
software
Yes
1215-3608 rev. 1
The phone
Indicate charging
on display
Yes
Max 35 Ohm between
MP 119 (X2400_Pin 10)
and MP 122 (R2432)
No
Power up the phone
Connect USB plug
From PC
Go to USB/VBUS
Charging problems
No
3.8 Volt DC
at MP 107 (C2412)
VBATI
Yes
Flash process
starting
when using
EMMA
No
Yes
Download
ITP SW
By using EMMA
Passed
Yes
SL 5 Replace
D2020
SL 4 Escalate
No
Max 35 Ohm between
MP 120 (X2400_Pin 11)
and MP 123 (R2431)
SL 5 Replace
C2412
SL 4 Escalate
1.8 Volt DC
at MP 105 (C2413)
VDDE18
SL 5 Replace
C2413
SL 4 Escalate
No
3.5 Volt DC
at MP 103 (C2418)
VREG
Yes
No
SL 5 Replace
D2404
SL 4 Escalate
Yes
Disconnect the
phone from
TRS Fixture
SL 5 Replace
D2405
SL 4 Escalate
Replace
System Connector
X2400
Yes
SL 5 Replace
R2431 or R2432
SL 4 Escalate
Is the
R2431 and R2432
Ok
Yes
No
SL 5 Replace
D2405
SL 4 Escalate
Problem
solved
SL 5 Replace
D2404 if not Ok then
Replace D2000
SL 4 Escalate
No
Claim
System Connector
X2400
Yes
Yes
No
No
START
Step 1:
Perform System
Connector Protection Test
If successful go to step 2.
Step 2:
Phone with Normal SW
Use TRS Fixture
Connect:
Display and Keypad
Connect: VBATT
Try to Flash the phone by
using EMMA III SW
Flash problems
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