Problem
Possible causes
Solutions
The product is raised
when the Down button is
pressed.
The product is lowered
when the Up button is
pressed.
The Telis 4 RTS is
held upside down.
Turn the Telis 4 RTS so that
the indicator light is below the
Up/my/Down buttons.
The original control
point has a single
button.
Contact the Somfy assistance
service.
The new Telis 4 RTS
cannot be used even
after following the proce-
dure step by step.
The new
Telis 4
RTS was not linked
successfully.
Contact the Somfy assistance
service.
The motor does not
move or emit any beeps.
Contact the Somfy assistance
service.
The Telis 4 RTS controls
another product.
A problem occurred
whilst linking the
Telis 4 RTS.
Contact the Somfy assistance
service.
For any unresolved questions or problems, please contact the Somfy
-
assistance service on the number given on the back cover of this
guide.
27
Copyright © 2008 Somfy SAS. All rights reserved.
Telis 4 RTS
