PVI 10KW / PVI 13KW / PVI 15KW Installation and Operation Manual
DOC-020028 rev 028
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Proof of purchase may be in any one of the following forms:
- The dated purchase receipt from the original purchase of the product at point of sale to the end
user, or
- The dated distributor or dealer/installer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
- The dated invoice or purchase receipt showing the product exchanged under warranty.
Solectria Renewables provides trouble-shooting service Monday-Friday, 9am-6pm EST. Once a
problem is identified, necessary replacement component(s) will be dispatched within 1-2 days to
the jobsite or the designated service personnel's address or will be brought to the site by Solectria
Renewables’ personnel.
What does the Solectria Renewables warranty not cover?
Solectria Renewables Limited Warranties do not cover normal wear and tear of the product or
costs related to the removal, installation, or troubleshooting of the customer's electrical systems.
These warranties do not apply to and Solectria Renewables will not be responsible
for any defect
in or damage to:
a) The product, if it has been misused, neglected, improperly installed, physically damaged or
altered, either internally or externally, or damaged from improper use or use in an unsuitable
environment;
b) The product, if it has been subjected to fire, water, generalized corrosion, biological
infestations, acts of God or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Solectria Renewables product specifications including high input
voltage from generators and lightning strikes;
c) The product, if repairs have been done to it other than by Solectria Renewables or authorized,
trained service personnel;
d) The product, if it is used as a component part of a product expressly warranted by another
manufacturer;
e) The product, if its original identification (trademark, serial number) markings have been
defaced, altered, or removed;
f) The product, if it has been damaged in shipping (unless approved in writing by Solectria
Renewables);
g) Any installation and operation beyond the scope covered by relevant safety regulations
(UL1741, NEC (Canadian Electrical Code), etc.);
h) Fat Spaniel hardware, if option has been purchased, is not covered under the Solectria
Renewables warranty but is covered by Fat Spaniel's 5-year warranty. Extended warranties
covering Solectria Renewables inverters do not cover Fat Spaniel hardware.
DISCLAIMER
SOLECTRIA RENEWABLES LIMITED WARRANTIES ARE THE SOLE AND
EXCLUSIVE WARRANTY PROVIDED BY SOLECTRIA RENEWABLES IN
CONNECTION WITH YOUR SOLECTRIA RENEWABLES PRODUCT AND ARE,
WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES,
CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND
LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN
CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY
CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S
