Solahart PV Series, Owner'S Manual

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SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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If your claim relates to a failure to operate in accordance with the
Solahart Owner’s Guide and Installation
Instructions as a result of one of the factors listed above, Solahart may charge you at its standard rates for its
time and materials related to your claim.
Without limiting the above exclusions:
1.
In relation to SolarEdge Products, the Warranty does not cover: (a) Products which are installed or
operated not in strict accordance with the accompanying instruction documentation, including without
limitation, not ensuring sufficient ventilation for the Product as described in the applicable installation
guide; (b) Products which are opened, modified or disassembled in any way without Solahart’s prior written
consent; (c) Products which are used in combination with equipment, items or materials not permitted in
the instruction documentation or in violation of local codes and standards; or (d) cosmetic or superficial
defects, dents, marks or scratches which do not influence the proper functioning of the Products.
Location and positioning
Where the Product is installed outside the boundaries of a metropolitan area (as defined by Solahart) or further
than 25 km from a regional Solahart Dealer, the cost of transport, insurance and travelling costs to the nearest
Solahart
Dealer shall be the owner’s responsibility. Where the Product is installed in a position that does not
allow safe, ready access, the cost of accessing the site safely, including the cost of additional materials
handling and/or safety equipment, shall be th
e owner’s responsibility.
Replacements
Solahart may use new, used, remanufactured or refurbished parts or products when repairing or replacing any
Product under this Limited Warranty. Any exchanged or replaced parts or Products will become the property
of Solahart. Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired.
If the Product is repaired or replaced under this Warranty, the remainder of the applicable Warranty Period will
apply to the repaired or replaced Product and the repaired or replaced Product or parts will not carry a new
Solahart Warranty. The Warranty Periods set out above will not be extended in any way in the event of a
replacement or repair of a Product, but this does not affect any rights you may have under the Australian
Consumer Law in relation to the replaced or repaired Product (see the section below entitled “The Australian
Consumer Law” for further details).
Limitation of this warranty
This Limited Warranty is provided voluntarily and free of charge and does not constitute an independent
guarantee promise. Therefore, if any defect materially affects the functionality of any Product, the remedies
under this Warranty are limited exclusively to the remedies set out above in the warranty cases specified
herein.
Subject to any statutory provisions to the contrary, Solahart assumes no warranties, express or implied, written
or oral, other than the warranties made herein and specifically disclaims all other warranties, merchantability
or fitness for a particular purpose and Solahart excludes all liabilities for any special, incidental, indirect,
consequential or punitive damages arising from or in connection with the use or loss of use of the Product to
perform as warranted, regardless of the form of action and regardless of whether a party has been informed
of or otherwise might have anticipated the possibility of such damages; including but not limited to damages
for loss of power, lost profits or savings nor expenses arising from third-party claims. This does not apply to
the extent Solahart is liable under applicable mandatory laws.
If you require a call out and we find that the fault is not covered by Solahart's warranty, you are responsible for
our standard call out charge. If you wish to have the relevant component repaired or replaced by Solahart that
service will be at your cost.
Entitlement to claim under this warranty
To be entitled to make a claim under this warranty you need to:
1.
Provide proof of purchase documentation and be the owner of the Product or have the consent of the
owner to act on their behalf.
2. Contact your Solahart dealer without undue delay after detection of the defect and, in any event, within
the applicable Warranty Period.