BT-T080R User’s Manual
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7 Troubleshooting
If errors occur in the printer, please refer to this chapter for corresponding settlement. If the trouble still
can’t be settled, please contact with SNBC or the distributor.
7.1 Common errors and settlement
BK-T080 mode
Errors which can recover automatically:
Error
Description
ERROR LED
Buzzer
Recovery
Print head
overheating
Temperature of the
print head is over
65
℃
.
About 3.2S
Recover automatically
when the temperature
of the print head is less
than 60
℃
.
Print head
uplifting
Print head is
uplifted, and the
printing stops.
Recover automatically
when the print head is
closed, and the printing
recovers automatically
without losing print
content.
Voltage is
too high.
The voltage of the
power is over
26.4V. / The voltage
of the power is less
than 21.6V.
Automatic recovery
after the voltage is less
than 26.4V. / Automatic
recovery after the
voltage is over 21.6V.
Table 7.1.1 Auto-recovery error
Errors which can recover possibly:
Error
Description
Error LED
Buzzer
Recovery
Auto cut
error
The auto paper
cutting is
abnormal.
Exclude the error
through DLE ENQ 1
or DLE ENQ 2
command after the
paper jams in cutter
is cleared.
Mark
detection
error
Can not detect
the mark.
Exclude the error
through DLE ENQ 1
or DLE ENQ 2
command after the
marked paper is
loaded.
Table 7.1.2 Possible recovery error
Note:
The default configuration of the printer is that the printer doesn’t stop printing when paper near end.
BT-T080 mode:
