11
Fault Finding
The following items should be included in the carton:
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Product complete with fixed white grille and pre-wired mains cable.
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Fixing screws (2).
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One pair flexible installation hoses.
Overlay grilles which fit over the fixed white grille are available in different colours and finishes. Please
consult the price list for details. In the event of any items missing or visible damage, please contact us on
01245 324560.
We would be most grateful if you would leave this Installation & User Guide and the
Guarantee Registration Card with the owner of the property.
SS5 W/Dual
In the event of any difficulty, please contact us on 01245 324560.
It will be more helpful if you do not remove the product from the central heating system.
1. Fan does not run on any switch setting.
a. Check the power supply is switched ON.
b. Check fuse in the fused spur.
c. Check the wiring connections at the fused spur.
d. Check connections at the transformers and
product.
2. No heat output on settings I and II.
a. Check the power supply is switched ON.
b. If fitted, ensure the room thermostat is calling
for heat.
c. Balance the central heating system if installed
on the same circuit as panel radiators and
increase the circulating pump speed if required.
d. Increase the boiler water temperature.
