smith&nephew TRIGEN SURESHOT, User Manual

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Repair service program
For devices no longer under warranty, repairs can be made by Smith & Nephew or by an
authorized agent. Non-warranty repairs will be made at the list price of replacement parts plus
labor. If requested, we will provide an estimate of repair cost and time required for the repair
before any work is done. Repair items should be carefully repackaged, marked with the return
Authorization (RA) number, and returned postage-paid to the appropriate Smith & Nephew Customer
Service Center. Smith & Nephew Customer Service or your local authorized representative can
provide shipping information.
Service replacement program
Smith & Nephew offers a 48-hour Service Replacement Program for its products to minimize
downtime in your operating room. For a Return Authorization (RA) number, or for additional
information on this program, call Customer Service at 800-238-7538 US or +1-901-396-2121 INTL,
or contact your authorized representative.
Smith & Nephew
Orthopaedics GmbH
Tuttlingen, Germany