27
EN
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot water
(Please note! the hot water function can be
used).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see par. "Rins-
ing
").
A low coffee temperature is set.
Set a hotter coffee temperature in the menu (see
par. "Coffee temperature
" ).
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial one click an-
ticlockwise towards number 1 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect can only be noticed after delivering
2 coffees (see par. "Adjusting the coffee mill").
The coffee is unsuitable.
Use coffee for espresso machines.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial one click
clockwise towards number 7 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect can only be noticed after delivering
2 coffees (see par. "Adjusting the coffee mill").
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A13) are blocked.
Clean the spouts with a toothpick (fig. 30).
The appliance is not producing coffee The appliance detects impurities in its
system: the display shows "CLEANING
IN PROGRESS".
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
an Authorised Customer Service Centre if the
problem persists.
The appliance does not come on
It is not plugged into the socket.
Plug into the mains socket (fig. 1).
The main switch (A21) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
button (A7) (see section “Turning the appliance
off”).
At the end of de-scaling, the appli-
ance requests a third rinse
During the two rinse cycles, the water
tank (A12) was not filled to the MAX
level
Follow the instructions displayed by the appli-
ance, first emptying the drip tray (A14) to avoid
the water overflowing.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services Technical Assistance.
