SMC Networks SMC8014WN Administrator'S Manual Download

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DOCSIS 2.0 Wireless Cable Modem Gateway

FastFind Links

Getting to Know the Gateway

Installing the Gateway

Configuring Your Computer for TCP/IP

Configuring the Gateway

SMC8014WN and

SMC8014WN2
Administrator Manual

Summary of Contents for SMC8014WN

Page 1: ...2 0 Wireless Cable Modem Gateway FastFind Links Getting to Know the Gateway Installing the Gateway Configuring Your Computer for TCP IP Configuring the Gateway SMC8014WN and SMC8014WN2 Administrator...

Page 2: ...ten permission of SMC Microsoft and Windows are registered trademarks of Microsoft Corporation Apple and Macintosh are registered trademarks of Apple Inc All other brands product names trademarks or s...

Page 3: ...s 15 Rebooting the Gateway 15 2 Installing the Gateway 16 Finding a Suitable Location 17 Connecting to the LAN 17 Connecting the WAN 18 Powering on the Gateway 18 3 Configuring Your Computer for TCP I...

Page 4: ...irewall Menu 57 Access Control Menu 58 Special Application Menu 62 URL Blocking Menu 65 Schedule Rule Menu 68 Email Syslog Alert Menu 69 DMZ Demilitarized Zone Menu 72 Configuration Tools Menu 73 Back...

Page 5: ...N2 Wireless Cable Modem Gateways are ideal all in one wired and wireless solutions for the home or business environment SMC is proud to provide you with a powerful yet simple communication device for...

Page 6: ...with auto MDI MDIX feature y DHCP for dynamic IP configuration and DNS for domain name mapping y Firewall with Stateful Packet Inspection client privileges hacker prevention DoS and NAT y Universal P...

Page 7: ...to draw your attention to certain information Models Covered in this Guide This document covers the SMC8014WN and SMC8014WN2 Gateways The term Gateway is used to collectively refer to both models If...

Page 8: ...iable which is a placeholder for actual text provided by the user or system Angled brackets are also used to indicate variables screen code Indicates text that is displayed on screen or entered by the...

Page 9: ...you install the Gateway check the package contents and become familiar with the Gateway s front and rear panels The topics covered in this chapter are y Unpacking Package Contents page 10 y System Req...

Page 10: ...external power supply 12V 1 25mA y One Category 5E Ethernet cable System Requirements To complete the installation you will need the following items y Provisioned Internet access on a cable network th...

Page 11: ...SMC8014WN Front Panel LEDs LED Color Description Power Green ON power is supplied to the Gateway OFF power is not supplied to the Gateway Diag Green ON system failure Reboot Gateway OFF normal operati...

Page 12: ...r Panel of SMC8014WN Wireless Cable Modem Gateway Table 2 SMC8014WN Rear Panel Item Description n Power Connect the included power adapter to this port o Reset Use this button to reset the power or re...

Page 13: ...Green Flashing attempt to connect to downstream frequency Green On Gateway is connected to downstream frequency OFF not scanning US Green Flashing attempt to connect upstream frequency Green ON Gatewa...

Page 14: ...ar Panel of SMC8014WN2 Wireless Cable Modem Gateway Table 4 SMC8014WN2 Rear Panel Item Description Power Connect the included power adapter to this port Reset Use this button to reset the power or res...

Page 15: ...ateway see Reboot Menu on page 79 or return the Gateway to its factory default settings see Restoring Factory Defaults on page 77 The following procedure describes how to use the Reset button to power...

Page 16: ...ling the Gateway This chapter describes how to install the SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateways The topics covered in this chapter are y Finding a Suitable Location page 17 y Connect...

Page 17: ...our other devices to a minimum y Be away from electrical devices that are potential sources of interference such as ceiling fans home security systems microwaves or the base for a cordless phone y Be...

Page 18: ...nnections 2 Hand tighten the connectors to secure the connection Powering on the Gateway After making your LAN and WAN connections use the following procedure to power on the Gateway 1 Connect the sup...

Page 19: ...mputer that will be used to configure the Gateway This chapter describes how to configure TCP IP for various Microsoft Windows and Apple Macintosh operating systems The topics covered in this chapter...

Page 20: ...ection icon for the Ethernet adapter connected to the Gateway The Local Area Connection Status dialog box appears see Figure 7 Figure 7 Local Area Connection Status Window 4 In the Local Area Connecti...

Page 21: ...to the Gateway The Local Area Connection Status dialog box appears 4 In the Local Area Connection Status dialog box click the Properties button see Figure 8 The Local Area Connection Properties dialo...

Page 22: ...ternet icon 2 Click View Networks Status and tasks and then click Management Networks Connections 3 Right click the Local Area Connection icon and click Properties 4 Click Continue The Local Area Conn...

Page 23: ...Modem Gateway Administrator Manual Figure 10 Internet Protocol Properties Window 7 Click the OK button to save your changes and close the dialog box 8 Click the OK button again to save your changes Fi...

Page 24: ...ws 7 1 In the Start menu search box type ncpa cpl Figure 12 Typing ncpa cpl in the Start Menu Box The Network Connections List appears Figure 13 Example of Network Connections List 2 Right click the L...

Page 25: ...reless Cable Modem Gateway Administrator Manual Figure 14 Local Area Network Connection Properties Dialog Box 4 In the properties dialog box click Obtain an IP address automatically to configure your...

Page 26: ...N and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual Figure 15 Properties Window 5 Click the OK button to save your changes and close the dialog box 6 Click the OK button again to save y...

Page 27: ...may differ slightly from the following However you should still be able to use this procedure as a guide to configuring your Apple Macintosh for TCP IP 1 Pull down the Apple Menu click System Prefere...

Page 28: ...This chapter describes how to use a Web browser to configure the Gateway The topics covered in this chapter are y Pre configuration Guidelines page 29 y Accessing the Gateway s Web Management page 31...

Page 29: ...ialog box click the Connections tab 4 In the Connections tab click the LAN settings button The Local Area Network LAN Settings dialog box appears 5 In the Local Area Network LAN Settings dialog box un...

Page 30: ...Safari The following procedure describes how to disable proxy settings in Safari 1 Start Safari 2 Click the Safari menu and select Preferences 3 Click the Advanced tab 4 In the Advanced tab click the...

Page 31: ...onditions and control the Gateway and its ports To access the Gateway Web based management screens use the following procedure 1 Launch a Web browser Note The cable modem does not have to be online to...

Page 32: ...to the right of the main area so you can scroll up and down through the information Figure 18 Example of Main Areas on the Web Management Interface Some menus have submenus associated with them If yo...

Page 33: ...ancel click this button to discard any configuration changes made to the current page Web Management Interface Menus and Submenus Table 5 on the next page describes the menus and submenus in the Web m...

Page 34: ...users access local services such as the Web Server or FTP server at your local site 52 Firewall Lets you enable or disable the Gateway s firewall Submenus let you 57 Firerwall Access Control Block tr...

Page 35: ...tor Manual System Settings Menu Path System The System Settings menu lets you y Enable or disable all residential Gateway functions y Define the router name and enable it for use at a command line pro...

Page 36: ...mand line prompts default Enable UPnP Configures the Gateway as a Universal Plug and Play UPnP Internet gateway UPnP allows for dynamic connectivity between devices on a network A UPnP enabled device...

Page 37: ...s The Password Settings menu lets you change the following settings y Gateway default administrator username and password y Gateway default user s password y Number of minutes of inactivity that can o...

Page 38: ...cation Enter the same case sensitive administrator password you typed in the New Password field For security purposes every typed character is masked with a dot y Customer New Password Enter the new c...

Page 39: ...ternet y To use Web based management users specify the WAN IP address and remote management port in the URL entered in the Browser s address field y For Telnet users specify the WAN IP address and the...

Page 40: ...Port number used to access the Gateway via a Secure Sockets Shell SSH connection Default is 2222 To change the value shown check the box to the right of this option and enter a new value Note that SSH...

Page 41: ...nfiguration options are shown to Enable or hidden from Disable users Using this menu for example you can hide options that if changed by users could adversely affect the Gateway These settings do not...

Page 42: ...42 SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual Figure 23 Sample Customer UI Setup Menu...

Page 43: ...g either a static IP address or an IP address automatically assigned by a Dynamic Host Configuration Protocol DHCP server Using the WAN Settings menu you can assign your own static WAN IP and DNS addr...

Page 44: ...nter the Gateway IP address DHCP WAN IP Release Renew button Click this button to release and then renew the Gateway s IP address This button is available for DHCP only It is unavailable when Do you w...

Page 45: ...ne or spoof the Gateway s registered MAC address as necessary If you use the public static LAN IP address as the WAN IP for NAT translation no MAC spoofing is necessary Figure 25 MAC Spoofing Menu Tab...

Page 46: ...entity internally Private IP addresses are non routable and therefore cannot be used to connect directly to the Internet Some of the advantages of private IP addresses include y Increased security si...

Page 47: ...rrent dynamic IP address Default is One Week This option is available when Enable DHCP Server is checked Assign DNS Manually Enables or disables the DHCP server to allow automatic allocation of primar...

Page 48: ...opriate duplex mode If these settings prevent the Gateway from successfully connecting with other devices you can use the Ether Switch Port Control menu to configure the Gateway to use fixed speed and...

Page 49: ...tion to a fixed speed and duplex setting a Uncheck the Auto check box for the port b Under Speed 10 100 click the radio button that corresponds to the fixed speed you want to use for that port c Under...

Page 50: ...nu Path Wireless The Wireless Basic Settings menu lets you configure basic wireless settings such as y Enabling or disabling the Gateway s wireless operation y Selecting an 802 11 wireless mode y Conf...

Page 51: ...E 802 11n devices 11G N Mixed use this setting if you have a combination of IEEE 802 11g and IEEE 802 11n devices on your network 11B G N Mixed use this setting if you have a combination of IEEE 802 1...

Page 52: ...orwarding Menu Path NAT Port Forwarding Using the Port Forwarding menu you can configure the Gateway to provide port forwarding services that let Internet users access predefined services Note If you...

Page 53: ...ns you made If you clicked Apply the predefined service is added to the Predefined Service Table on the Port Forwarding menu 4 To configure additional predefined services up to 100 including customer...

Page 54: ...ver IP 192 168 0 100 Remote IPs Any allow access to any public IP Public Port 8000 Private Port 80 With this configuration all HTTP Web TCP traffic on port 8000 from any IP address on the WAN side is...

Page 55: ...anual 6 To delete a customer defined service click the radio button to the left of the service in the Customer Defined Service Table and click the Delete button No precautionary message appears before...

Page 56: ...ess Range enter the starting IP address of the service End IP If Remote IPs is set to Address Range enter the last octet in the ending IP address of the service Public IP Ports A single public IP port...

Page 57: ...ult the Gateway s firewall settings are enabled To disable the firewall uncheck Enable Firewall Module and click Apply If you enable the Gateway firewall module the following submenus appear in the me...

Page 58: ...ault the Gateway does not block attempts to access the LAN from the Internet To enable access control check Enable Access Control if it is unchecked and click Apply When Access Control is enabled you...

Page 59: ...e Predefined Filtering Table on the Access Control menu 5 To define additional filters for access control up to 35 including customer defined filters repeat steps 1 through 4 When you finish click App...

Page 60: ...er menu appears see Figure 35 3 Complete the fields in the Customer Defined Filter menu see Table 16 4 Click Apply Or click Back to return to the Access Control menu or Cancel to cancel any selections...

Page 61: ...to Single address or Address Range enter the starting local IP address End IP If LAN IPs is set to Address Range enter the last two octets in the ending local IP address From Port Enter the starting p...

Page 62: ...s the special applications according to the supplied information Assume for example that to use H 323 in a Net Meeting application a local client starts a session A to a remote host The remote host us...

Page 63: ...is added to the Trigger Table on the Special Application menu 5 To configure additional triggers up to 20 repeat steps 1 through 4 When you finish click Apply in the Special Application menu to save y...

Page 64: ...lication Some applications embed the source host s IP in the datagram that prevent NATs from translating the IP address in the datagram To make sure the network address translation is complete IP repl...

Page 65: ...particular sites This feature can be used to protect children from accessing inappropriate Web sites You can block up to 50 sites Using URL blocking you can also make up to 10 computers exempt from UR...

Page 66: ...the Add Trusted Host button The MAC address you entered appears in the Exempted PC List 3 Repeat step 2 for each additional computer up to 10 you want to exempt from URL blocking 4 To remove a compute...

Page 67: ...at step 2 for each additional keyword or domain up to 50 you want to make exempt from URL blocking 3 To remove one keyword or domain from being blocked click it in the Blocked Keyword Domain List and...

Page 68: ...ll menu see page 57 Figure 39 Schedule Rule Menu By default the Gateway is configured to apply URL blocking 24 hours every day To change this setting 1 To change the days when URL blocking is in force...

Page 69: ...ail Syslog Alert menu to have the Gateway send email notifications and or add entries to the syslog when y Traffic is blocked y Attempts are made to intrude onto the network y Local computers try to a...

Page 70: ...ail server is working properly 1 In the Email Syslog Alert menu under Mail Server Configuration enter the following information SMTP Server Address IP address of the SMTP server that will forward the...

Page 71: ...Recipient Adding menu appears edit the settings as necessary and click Apply 5 To delete an email recipient click the radio button to the left of the recipient and click Delete No precautionary messa...

Page 72: ...menu Adding a client to the DMZ may expose your local network to security risks because the client in the DMZ is not protected by the firewall Note The DMZ submenu is not available in the menu bar if...

Page 73: ...e a configuration by importing the configuration settings back into the Gateway Using the Configuration Tools menu you can y Back up the Gateway s current configuration settings locally See page 74 y...

Page 74: ...en to view the file prior to saving it If you open the file you will have to repeat steps 1 and 2 to save it 4 When the Save As dialog box appears go to the location where you want to save the configu...

Page 75: ...t of the Restore button under Locally restore saved settings from file click the script you want to restore running appears next to the script that is currently running 2 Click the Browse button 3 Whe...

Page 76: ...configuration file 3 If one or more scripts appear to the left of the Backup button select the script you want to back up running appears next to the script that is currently running 4 Click the Back...

Page 77: ...re the configuration from the file Restoring Factory Defaults One way to restore the Gateway s factory default settings is to use the Reset switch on the Gateway s rear panel see Restoring Factory Def...

Page 78: ...78 SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual Figure 47 Warning Message when Restoring Factory Defaults...

Page 79: ...oot Menu To reboot the Gateway and retain all changes made to its factory default settings 1 In the Reboot menu click Apply The precautionary message in Figure 49 appears 2 Click OK to reboot the Gate...

Page 80: ...vity y The Trace Route section lets you trace the routing path from the Gateway to the destination and router See page 82 y The Ping section lets you ascertain whether a destination is available See p...

Page 81: ...t of data and then waits for a reply When you ping a computer IP address and receive a reply it confirms that the device is connected to the Gateway To perform ping activities perform the following pr...

Page 82: ...ll you the reasons for a lost packet The trace route tool can tell you where the packet is located and why the route is lost Using this tool you can map a network path in real time from the Gateway to...

Page 83: ...spected traffic to Log Server on the Diagnostics menu 1 In the first four fields enter the IP address of the log server 2 In the for field enter the number of seconds that inspected traffic is to be s...

Page 84: ...end the log email syslog notifications must be enabled see page 69 if it isn t an error message appears if you click the Send the Logs button y The LAN client log which shows information about LAN cli...

Page 85: ...85 SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual Figure 54 Example of Status Page...

Page 86: ...way Administrator Manual Cable Status Menu Path Status Cable Status The Cable Status menu is a read only page that shows the y User s cable initialization procedures y Cable upstream status y Cable do...

Page 87: ...standards for installing a network interface unit network interface device NIU NID 3 Be sure the AC power plug is disconnected from all outlets and that all cables are removed from the back of the Ga...

Page 88: ...ucture for potential damage to water gas or electrical lines 1 Drill the holes to a depth of at least 1 inch 25 mm There must be 0 5 inches 10mm between the wall and the underside of the screw head 2...

Page 89: ...help The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfer...

Page 90: ...on 28 Configuring access control 58 alert options 71 auto negotiation 48 DHCP 46 duplex mode 48 email alerts 70 idle timeout 37 login password 37 private LAN IP address 46 special applications 62 sysl...

Page 91: ...N ports enabling or disabling 48 LAN Settings menu 46 Lease time 46 LEDs 11 12 14 Locating the Gateway 17 Logging in to Web management 31 M MAC Spoofing menu 45 Menus Access Control 58 Customer UI Set...

Page 92: ...ts 69 entries 71 System requirements 10 System Settings menu 35 T TACACS configuration 37 TACACS configuration 37 TCP IP configuration 19 Apple Macintosh 27 Microsoft Windows 2000 20 Microsoft Windows...

Page 93: ...20 Mason Irvine CA 92618 U S A http www smc com Document number 50516RES02212012...

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