Smarttech Smart 6000 Series, Master Troubleshooting Manual

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M
ASTER
T
ROUBLESHOOTING
G
UIDE FOR
6000/8000 G3/G4/G5 I
NTERACTIVE
F
LAT
P
ANELS
8 smarttech.com/kb/171103
2.11. 2.11. 2.11. 2.11. One or more sources One or more sources One or more sources One or more sources will not work in Multi Window (6075 will not work in Multi Window (6075 will not work in Multi Window (6075 will not work in Multi Window (6075, 6065 , 6065 , 6065 , 6065----V2, V2, V2, V2, 8075 8075 8075 8075, , , ,
and 8065
and 8065 and 8065
and 8065----V2
V2 V2
V2))))
2.11.1. Ensure that the input is correctly mapping the video as expected. This is found
in the Multi Window tab in the On Screen Display
2.11.2. Confirm the source/cable works by trying a different display
2.12.
2.12. 2.12.
2.12. When using two or more displays, my main desktop is shown on the wrong
When using two or more displays, my main desktop is shown on the wrong When using two or more displays, my main desktop is shown on the wrong
When using two or more displays, my main desktop is shown on the wrong
screen screen screen screen
2.12.1. Ensure the display settings are set as expected in the PC or Mac
2.12.2. Check that the cables are plugged into the correct displays
2.13. 2.13. 2.13. 2.13. I have a DisplayPort cable connected but it doesn’t s I have a DisplayPort cable connected but it doesn’t s I have a DisplayPort cable connected but it doesn’t s I have a DisplayPort cable connected but it doesn’t show up when I select how up when I select how up when I select how up when I select
the DisplayPort input
the DisplayPort input the DisplayPort input
the DisplayPort input
2.13.1. DisplayPort is available only on the G4, 75-G5, and 65V2-G5 displays. Please
note this if trying to use an OPS with DisplayPort functionality
2.14. 2.14. 2.14. 2.14. I’m having trouble with the Video Output not displaying I’m having trouble with the Video Output not displaying I’m having trouble with the Video Output not displaying I’m having trouble with the Video Output not displaying
2.14.1. Video output is only available on G4 displays for VGA, and on the 8084-G4 for
VGA and DVI.
2.14.2. If you are having issues with your video out, test directly into your second
display first to ensure your cable and source video are ok into the display, replace
either if they are not working
2.14.3. Check that all connections are fully engaged
2.15.
2.15. 2.15.
2.15. New issue
New issue New issue
New issue
2.15.1. New issue description