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SMART Board®
800ix and 800ix-SMP

Interactive whiteboard systems

Configuration and user’s guide

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Summary of Contents for SMART Board 800ix Configuration and user's guide

Page 1: ...SMART Board 800ix and 800ix SMP Interactive whiteboard systems Configuration and user s guide Read this guide on your smart phone or other mobile device...

Page 2: ...ULC in the U S and or other countries Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Blu ray is a tra...

Page 3: ...ocument interactive whiteboard system refers to the following l SMART Board 800 series interactive whiteboard l SMART UX60 projector l Accessories and optional equipment The projector included with yo...

Page 4: ...arefully and avoid excessive bending C C A U TI ON l Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperatu...

Page 5: ...terference to the images or sound If this happens move the TV or radio away from the projector Operation W W A R N I N G l If you are using an audio system use only the power supply included with that...

Page 6: ...e are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control l Do not disconnect cables from the ECP to connect periph...

Page 7: ...any pressure to the lens Service W W A R N I N G l There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this p...

Page 8: ...t for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 35 for inf...

Page 9: ...your projector 11 Using your interactive whiteboard 24 Using the Extended Control Panel ECP 24 Using the RCA connector pod 26 Using the laptop computer harness 26 Using the SMART GoWire cable 27 Chap...

Page 10: ...your system through an RS 232 serial interface 67 Connecting your room control system to the ECP 67 Projector programming commands 69 Appendix C Remote control code definitions 81 Appendix D Hardware...

Page 11: ...ories 5 SMART GoWire auto launch cable 5 CAT 5 USB extender 6 VGA connection kit 6 Optional accessories 6 RCA connector pod 6 Optional accessories 6 Your SMART Board 800ix interactive whiteboard syste...

Page 12: ...video and audio connections from a variety of devices including DVD and Blu ray players VCRs document cameras digital cameras and high definition sources and can project media from these sources onto...

Page 13: ...or for use with SMART Board 800 interactive whiteboards and a sturdy support system ideal for classroom environments The features of the projector system include l A wall mounted high offset SMART UX6...

Page 14: ...ciated audio input 3 5 mm jack and one HD DB15 VGA output and associated audio output 3 5 mm jack with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters...

Page 15: ...eractive whiteboard system accessories The following accessories are included with SMART Board 800ix SMP interactive whiteboard systems SMART GoWire auto launch cable The SMART GoWire cable is a USB t...

Page 16: ...n Optional accessories RCA connector pod The RCA connector pod includes two RCA jacks for dual channel audio input and one for composite video input You can use the RCA connector pod to connect DVD Bl...

Page 17: ...apter provides additional considerations and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from brig...

Page 18: ...whiteboard instead To help ensure that your interactive whiteboard is mounted correctly make sure the colors of the wall mount hanger on the back of the interactive whiteboard and the wall mount brac...

Page 19: ...ard system to access all of its features Download SMART software from smarttech com software These pages list the minimum hardware requirements for each software version If SMART software is already i...

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Page 21: ...ng the laptop computer harness 26 Using the SMART GoWire cable 27 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrie...

Page 22: ...ry or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak l Dispose of the exhausted battery and product components in accordance with applicable regu...

Page 23: ...t Right Up and Down arrows Change the menu selections and adjustments 4 Hide Freeze hide or display the image l Press once to freeze the image For example you can display a question on the screen whil...

Page 24: ...ess from 0 to 100 The default is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the display data frequency of...

Page 25: ...ess Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminanc...

Page 26: ...htness of the image Auto Power Off minutes Sets the length of the auto power off countdown timer between 1 and 240 minutes The default is 120 minutes The timer begins to count down when the projector...

Page 27: ...en This is recommended for use with HDTV and DVD Blu ray discs enhanced for wide screen televisions See Video format compatibility on page 29 for descriptions of each mode Startup Screen Selects the t...

Page 28: ...A 1 VGA 2 HDMI or Disabled by associating the video source with the laptop USB receptacle USB2 on the ECP The default is VGA 2 When the user switches to the video source you select in this setting the...

Page 29: ...lays the projector s workgroup name as set by an administrator maximum 12 characters You can set the projector s workgroup name using the remote management features see Remotely managing your system t...

Page 30: ...urs of use See Resetting the lamp hours on page 41 for details on the lamp hours reset procedure Input Displays the currently displayed video input source VGA 1 VGA 2 Composite S Video HDMI or None Re...

Page 31: ...ion use the projector s default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and result in a misleading proj...

Page 32: ...ht need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Bl...

Page 33: ...vice access only 11 RJ45 Network for web page management and SNMP access 12 4 pin mini DIN S video input and left and right RCA audio input Video source not included 13 7 pin mini DIN ECP cable harnes...

Page 34: ...the Extended Control Panel ECP The ECP gives you control of the basic operations of your interactive whiteboard system Press the Power button on the ECP or remote control to put the projector system...

Page 35: ...Two mini USB B receptacles connect to room computer and laptop 6 11 pin connector connects to ECP cable harness 7 4 pin connector for room control N N OTE Use an SBX8 series control cable Part No SB8...

Page 36: ...od is an optional accessory for the SMART Board 800ix interactive whiteboard system Purchase this item from your authorized SMART reseller The following diagram and table describe the components of th...

Page 37: ...computer to the interactive whiteboard system using the SMART GoWire cable The SMART Meeting Pro icon appears in the notification area on your computer once you connect your SMART GoWire cable Click...

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Page 39: ...SMART Board 800ix interactive whiteboard system with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change...

Page 40: ...3 60 317 Pillarbox 800 600 SVGA 72 4 3 72 188 Pillarbox 800 600 SVGA 75 4 3 75 Pillarbox 800 600 SVGA 85 4 3 85 061 Pillarbox 832 624 MAC 16 4 3 74 55 Pillarbox 1024 768 XGA 60 4 3 60 004 Pillarbox 10...

Page 41: ...Letterbox N N OTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080i source content to fit its nati...

Page 42: ...phone connector included with the speakers l The composite video connector and associated dual channel audio inputs on the projector and optional RCA connector pod are for input only These RCA jacks...

Page 43: ...Blu ray player or similar device 1 If you have speakers installed turn the volume dial on the ECP all the way down to prevent buzzing or sparking 2 Connect your peripheral device s input cables to the...

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Page 45: ...tion on maintaining your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Cleaning the projector W W A R N I N G Cleaning a wall mounte...

Page 46: ...waxes or solvents When cleaning the projector s mirror l Use a bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hand...

Page 47: ...bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp...

Page 48: ...ssembly with a previously used lamp assembly o Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp Do not touch...

Page 49: ...f the lamp cover to gently pry the cover open 5 Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module N N OTE Don t try to remove these screws Captive screws c...

Page 50: ...over back onto the projector 5 Connect the power cable to the wall outlet 6 Press the Power button once on the remote control or ECP to confirm that the projector is operating and that the lamp module...

Page 51: ...o access the service menu Down Up Up Left Up C C A U TI ON Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operati...

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Page 53: ...r Overheated Fan Failure or Color Wheel Failure message appears 49 The Lamp Failure message appears 50 The projector Power and Service lights are off 50 Resolving image issues 51 Loss of signal 51 Par...

Page 54: ...numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights l Your interactive whiteboard s Ready light is located on the pen tr...

Page 55: ...mation see Adjusting projector settings on page 14 The ECP has its own serial number which is different from the interactive whiteboard serial number The ECP serial number is located on the bottom of...

Page 56: ...8 Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes am...

Page 57: ...ircuit breaker is off Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the...

Page 58: ...Computers connected to the ECP override computers connected to the CAT 5 USB extender If you connect two computers to the ECP any computer connected to the CAT 5 USB extender doesn t have a data conne...

Page 59: ...or an internal temperature over 131 F 55 C l The temperature outside the projector is too high l One of the fans has failed l The projector has a color wheel issue g To resolve the Projector Overheat...

Page 60: ...mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights are off If the projector Power and Service lights are both off one of the follow...

Page 61: ...d to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen g To resolve signal loss issues 1 Wait approximately 45 seconds for the...

Page 62: ...ble or flickering you could have different frequency or tracking settings on your input source than on your projector I I MP OR TA N T Write down your setting values before adjusting any of the settin...

Page 63: ...contact your authorized SMART reseller The image from your connected laptop computer isn t projected Laptop computer settings can interfere with projector operations Some laptop computers deactivate t...

Page 64: ...speakers but you can connect an audio system to the audio output connector in the projector s connection panel If no sound is coming from your audio system perform the following procedure g To resolv...

Page 65: ...d Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to resolve the issue contact your au...

Page 66: ...assword appears on the screen 3 Write down the password 4 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Resetting the projector At some point during trou...

Page 67: ...n If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately prot...

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Page 69: ...age management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intrane...

Page 70: ...lay language N N OTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description La...

Page 71: ...Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your...

Page 72: ...f Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 l Fill Screen produces an image that fills the entire screen by stretching and scaling l Match Input matches the projector s...

Page 73: ...T UX60 projectors running DLP firmware version 1 0 0 4 or later Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and...

Page 74: ...otocol SNMP agent on or off Read Only Community Sets a password that is required for each SNMP get request to the device N N OTE The default for Read Only Community is public Read Write Community Sets...

Page 75: ...henever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit N N OTE The projector sends an alert e mail SMART Alert to your...

Page 76: ...or support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hard...

Page 77: ...ntrols 74 Additional Composite video source controls 74 Audio controls 75 Network controls 75 System controls 77 This appendix includes detailed instructions on how to set up your computer or room con...

Page 78: ...pt Wait until you receive the command prompt indicating that the system is ready for another command before you proceed l The room control feature of the projector is always on g To configure your com...

Page 79: ...operating l Cooling Command inventory Your projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press...

Page 80: ...qual a number within the command target range See the following examples for adjusting projector brightness get brightness brightness 55 set brightness 65 brightness 65 set brightness 5 brightness 70...

Page 81: ...ess Power Button to Turn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cance...

Page 82: ...the relay from the ECP HDMI Switches source to the HDMI input port None A non selectable value that appears when you enter a get input command while the projector is in Standby mode General source con...

Page 83: ...et SMARTpresentation brightroom darkroom sRGB User displaymode target set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeak...

Page 84: ...e of your VGA source These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected See Value based command methods on page 70 for setting absolute and adj...

Page 85: ...rce These settings are unavailable when the projector is in Standby mode These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mu...

Page 86: ...rydns current primary domain server get macaddr macaddr current MAC address These commands control your network settings Command Command target range Response set dhcp target on off dhcp current set i...

Page 87: ...ontal position offset setting get vposition vposition current vertical position offset setting get aspectratio aspectratio current projector aspect ratio get projectionmode projectionmode current proj...

Page 88: ...or on the ECP T TI P The get usb1source and get usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later These commands control the current system...

Page 89: ...ussian Spanish Swedish language target set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than...

Page 90: ...aoutnetenable target set usb1source target vga1 vga2 hdmi disabled usb1source target set usb2source target vga1 vga2 hdmi disabled usb1source target T TI P The set usb1source and set usb2source comman...

Page 91: ...2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 41 BE Hide F1 8B CA 15 EA V...

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Page 93: ...quire further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This produc...

Page 94: ...of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China...

Page 95: ...72 74 connection diagrams ECP 25 projector 22 contact person 64 D DHCP 63 76 display modes 61 DNS 64 76 document cameras 32 drywall 8 dust vi DVDs 33 E e mail alerts 65 ECP about 4 lights and status...

Page 96: ...4 M MAC address 76 MAC support 30 mounting template 8 mute control 13 75 N native video formats 29 network communication 23 55 63 75 O options 6 original packaging 57 P packaging 84 passwords 56 65 pe...

Page 97: ...re cable 5 27 SMART Meeting Pro software on SMART GoWire cable 5 27 SMART UX60 projector See projector SMTP 65 SNMP 66 sound See audio startup screen 62 subnet mask 63 76 SVGA support 30 SXGA support...

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Page 100: ...SMART Technologies smarttech com support smarttech com contactsupport...

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