M
ASTER
T
ROUBLESHOOTING
G
UIDE FOR
6000/8000
G3/G4/G5
I
NTERACTIVE
F
LAT
P
ANELS
4 smarttech.com/kb/171103
1.
Power
1.1.
1.1.
1.1.
1.1.
My Display will not turn
My Display will not turn
My Display will not turn
My Display will not turn on
on
on
on –
–
–
– No lights lit
No lights lit
No lights lit
No lights lit
1.1.1.
Check that both sides of the power cable are seated correctly, in the wall and in
the panel
1.1.2.
Ensure the rocker switch on the rear of the panel is turned on, follow the power
cable to its location
1.1.3.
Confirm the power outlet is good by trying a different device like a lamp or a DVD
player
1.1.4.
Confirm the power cable is good by using it to power a different device, or try a
known good power cable
1.2.
1.2.
1.2.
1.2.
My
My
My
My Dis
Dis
Dis
Disp
p
p
play
lay
lay
lay will turn on, I can see the status lights are on, but I do not see
will turn on, I can see the status lights are on, but I do not see
will turn on, I can see the status lights are on, but I do not see
will turn on, I can see the status lights are on, but I do not see
anything on the scre
anything on the scre
anything on the scre
anything on the screen
en
en
en
1.2.1.
If the power light on your display comes on this is not a power issue and you
need to refer to the video troubleshooting pages
