SMART Board 800i6, Configuration And User'S Manual

Page: 63 / 115

C H A P T E R 6
Troubleshooting your interactive whiteboard system
50
Partial, scrolling or incorrectly displayed image
N O T E
This procedure may vary depending on your version of Windows operating system or
Mac OS X operating system software and your system preferences. The following procedures
apply to Windows 7 operating systems and Mac OS X 10.8 operating system software.
To resolve a partial, scrolling or incorrectly displayed image on your Windows computer
1. Select Start > Control Panel .
2. Click Display and then select Adjust resolution .
3. Verify that your display resolution setting is 1024 × 768 (SMART UF70 projector), 1280 ×
800 (SMART UF70w projector in 16:10 aspect ratio mode) or 1280 × 720 (SMART UF70w
projector in 16:9 aspect ratio mode).
4. Click Advanced settings and then click the Monitor tab.
5. Verify that the screen refresh rate is 60 Hz.
To resolve a partial, scrolling or incorrectly displayed image on your Mac computer
1. Select Apple Menu > System Preferences .
The System Preferences dialogue box appears.
2. Click Displays .
3. Verify that your display resolution setting is 1280 × 800 (WXGA).
4. Verify that the screen refresh rate is 60 Hz.
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different frequency or tracking
settings on your input source than on your projector.
I M P O R T A N T
Write down your setting values before adjusting any of the settings in the following procedure.
To resolve your unstable or flickering image
1. Check the display mode of your computer’s graphics card. Make sure that it matches one of
the projector’s compatible signal formats (see Video format compatibility on page 27). Refer
to your computer’s manual for more information.
2. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.