SMART Board 600i3, Configuration And User'S Manual

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99-00915-20 B0 Troubleshooting Your SMART Board 600i3 Interactive Whiteboard System 35
Fan Failure
If the Fan Failure indicator message appears and your projector turns off during use, one of the following issues
is occurring:
• One of the fans has failed.
• Your projector is overheating internally.
Unplug the power cord and then contact your authorized SMART reseller .
Color Wheel Failure
If the Color Wheel Failure error message appears, and your projector turns off during use, your projector has an
internal problem.
To resolve the color wheel failure error
1. Unplug the power cord.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, unplug the power cord, and then contact your
authorized SMART reseller .
Lamp Failure
If the Lamp Failure indicator message appears and the lamp turns off during use or won’t turn on,
one of the following issues is occurring:
• Your lamp over-heated (the lamp can overheat due to blocked air vents).
• The lamp temperature is too high.
• You need a new lamp because the lamp has reached the end of its life.
• Your projector has an internal problem.
1. Unplug the power cord.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, the lamp might be at the end of its life. See pages 40 to 44
or go to the SMART Technical Support website for information on how to replace the lamp.
4. If your projector still doesn’t turn on, unplug the power cord, and then contact your
authorized SMART reseller .
To resolve your fan failure error
To resolve your indicator lamp failure error