SMA SHP 125-US-20 Operating Manual Download Page 81

Page: 81 / 96

12 Troubleshooting

SMA Solar Technology AG

Operating manual

SHP-US-20-BE-en-10

3. Move the fan bracket upwards and fold it

backwards. Note that the fan bracket cannot be
removed completely because it is connected to the
inverter by the fan cable.

NOTICE

Damage to the fan due to compressed air

• Clean the fans with a soft brush, a paint brush, or a damp cloth.

5. If the cooling fins are dirty, clean them using a soft brush.
6. Insert the locking tabs on the left and right of the fan

bracket into the recesses and the top into the
suspensions.

7. Press the fan bracket firmly downwards so that the

locking tabs engage on the right and left.

8. Recommission the inverter (see Section 8.2, page 37).

Summary of Contents for SHP 125-US-20

Page 1: ...SMA SUNNY HIGHPOWER SHP US 20 BE en 10 Version 1 0 ENGLISH Operating manual SUNNY HIGHPOWER PEAK3 US...

Page 2: ...er some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Reade...

Page 3: ...ditionally Required Materials and Equipment 16 5 Product Overview 18 5 1 Product Description 18 5 2 Symbols on the Product 18 5 3 Interfaces and Functions 19 5 4 LED Signals 20 6 Mounting and Preparin...

Page 4: ...meters 53 9 8 Configuring the Country Data Set 54 9 9 Configuring the Modbus Function 55 9 10 Saving the Configuration in a File 55 9 11 Adopting a Configuration from a File 56 9 12 Updating the Firmw...

Page 5: ...wledge of all applicable laws standards and directives Knowledge of and compliance with this document and all safety information 1 3 Content and Structure of this Document This document describes the...

Page 6: ...6 Typographies in the Document Typography Use Example bold Messages Terminals Elements on a user interface Elements to be selected Elements to be entered Connect the insulated conductors to the termin...

Page 7: ...bout how to activate and to set the grid supporting fea tures according to UL 1741 SA Technical Information Parameters and Measured Values Overview of all inverter operating parameters and their confi...

Page 8: ...er consult the technical information Important Requirements for Medium Voltage Transformers under www SMA Solar com No galvanic isolation The product is not equipped with a transformer and therefore h...

Page 9: ...The type label must remain permanently attached to the product 2 2 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This section contains safety information that must be observed at all times whe...

Page 10: ...sulation only Do not touch any parts of the substructure or frame of the PV array Do not connect PV strings with ground faults to the inverter Ensure that no voltage is present and wait five minutes b...

Page 11: ...inst reconnection Disconnect the PV array from the product via an external disconnection device WARNING Risk of fire due to failure to observe torque specifications on live bolted connections Failure...

Page 12: ...es are below freezing the enclosure seals can be damaged Moisture can penetrate the product and damage it Only open the product if the ambient temperature is not below 5 C 23 F If a layer of ice has f...

Page 13: ...a measurement range designed for the maximum AC and DC voltage of the inverter Electrical installations for North America All installations must conform with the laws regulations codes and standards a...

Page 14: ...L O M N H J B I Figure 1 Components included in the scope of delivery Position Quantity Designation A 1 Inverter B 1 Mounting template C 2 Mounting bracket D 2 Button head screw M8x105 E 2 Button head...

Page 15: ...ery SMA Solar Technology AG Operating manual SHP US 20 BE en 10 15 Position Quantity Designation O 2 M6x16 combined screw P 1 Quick reference guide production test report supplementary sheet with the...

Page 16: ...ller with suitable re ducer bush for AC connection 1 Only necessary if AC cables must be laid in one conduit Conduit trade size 19 05 mm 0 75 in or smaller with suitable reducer bush for network conne...

Page 17: ...r Allen key AF8 1 Used for connecting L1 L2 an L3 Measuring device with a measurement range designed for the maximum AC and DC voltage of the inverter 1 For verifying that no voltage is present Curren...

Page 18: ...abel The type label clearly identifies the product The type label must remain permanently attached to the product You will find the following informa tion on the type label Device type Model Serial nu...

Page 19: ...nterfaces and functions User interface for monitoring and configuration The product is equipped as standard with an integrated webserver which provides a user interface for configuring and monitoring...

Page 20: ...SA 2016 09 07 to be compliant with the source requirements documents of the states available at the time For connecting the inverter to the utility grid no additional grid monitoring equipment is nece...

Page 21: ...tility grid The red LED is glowing Event occurred If an event occurs a distinct event message and the corresponding event number will be displayed in addition on the inverter user inter face or in the...

Page 22: ...ation site can be exposed to direct solar irradiation There is however the possibility that the product reduces its power output to avoid overheating due to high temperatures All ambient conditions mu...

Page 23: ...0 3 450 6 17 7 500 550 19 7 21 7 40 60 1 57 2 36 50 80 2 3 15 Figure 3 Dimensions of the profile rails and the clamping range of the mounting bracket dimensions in mm in Center of gravity 376 7 14 8 3...

Page 24: ...for the inverter the following requirements for clearances should be observed This will prevent the inverter power output from being reduced due to excessive temperatures However smaller clearances a...

Page 25: ...9 7 500 19 7 500 19 7 500 19 7 500 19 7 200 7 9 Figure 6 Recommended clearances Dimensions in mm in 6 2 Overview of Connecting Plate A B C Position Designation A Entry for the network cables for 19 05...

Page 26: ...ected are de energized Wear suitable personal protective equipment for all work on the product CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly...

Page 27: ...ng bracket TX40 torque 12 Nm 2 Nm 106 in lb 17 7 in lb 6 Clip the mounting template into the mounting brackets 7 Align the cable conduits by means of the mounting template and shorten if necessary Tak...

Page 28: ...turn the screwdriver through 90 This ensures that the transport handles are securely tightened 90 4x 14 If the inverter is to be hooked into the mounting brackets by means of a hoist screw the eye bo...

Page 29: ...mounting bracket M8x16 TX40 12 Nm 2 Nm 106 in lb 17 7 in lb 20 Remove all four transport handles from the threaded holes If necessary insert a screwdriver into the holes on the transport handle and u...

Page 30: ...tion Area D B E C A F Figure 7 Connection areas in the interior of the product Position Designation A Equipment grounding terminal for the equipment grounding conductor of the PV array B Cable for DC...

Page 31: ...copper cable 10 mm to 50 mm 1 0 AWG to 6 AWG Cable cross section grounding conductor when using aluminium cable 25 mm to 50 mm 1 0 AWG to 4 AWG Maximum permissible temperature 90 C Requirement A suita...

Page 32: ...6 in lb 1 2 3x 9 Ensure that the correct conductors are assigned to the terminals 10 Make sure that all conductors are securely in place 7 3 Connecting the Network Cables DANGER Danger to life due to...

Page 33: ...ere required Field assembly RJ45 connector Laying the cables Figure 8 Interior view of the product with laying plan for network cables Procedure 1 DANGER Danger to life due to electric shock Disconnec...

Page 34: ...work e g via a router or connect all present inverters in the system to each other in line topology and connect the first or last inverter in the line to the local network 7 4 Connecting the PV Array...

Page 35: ...l cleaning agent Press tool DC connection overview E C A B D Figure 9 DC connection overview for the connection of one PV combiner box Position Designation A Pre harnessed connection cable with termin...

Page 36: ...tors 5 Remove any cable remnants from the product 6 Remove the fixing of the pre harnessed DC cables from the product 7 Clean the contact surfaces of all terminal lugs using a clean cloth and ethanol...

Page 37: ...ect the inverter configuration option Please note that the SMA Grid Guard code for changing the grid relevant parameters must be available after completion of the first ten feed in hours or installati...

Page 38: ...p phase begins All three LEDs go out again after approximately 90 seconds Depending on the available power the green LED pulses or is continuously illuminated The inverter is feeding in 4 If the green...

Page 39: ...configuration Offers the option of skipping the inverter configura tion and go directly to the user interface not recom mended D Checkbox Allows you to choose not to have the displayed page displayed...

Page 40: ...m a File You can adopt the inverter configuration from a file To do this there must be an inverter configuration saved to a file Procedure 1 Select the configuration option Adopting configuration from...

Page 41: ...the inverter The basic procedure for changing operating parameters is explained in another section see Section 9 7 Changing Operating Parameters page 53 SHP 125 US 20 Parameter name Value range Defaul...

Page 42: ...onitoring median min threshold trip time Un dervoltage Fast maximum time 100 ms to 60000 ms 160 ms Voltage monitoring of lower minimum threshold as RMS value 216 V to 480 V 240 V Voltage monitoring of...

Page 43: ...e for reconnec tion 216 V to 480 V 424 V Max voltage for reconnec tion 480 V to 638 V 508 V Grid nominal voltage 422 V to 528 V 480 V SHP 150 US 20 Parameter name Value range Default value Voltage mon...

Page 44: ...ring of me dian minimum threshold Un dervoltage Fast 270 V to 600 V 300 V Voltage monitoring median min threshold trip time Un dervoltage Fast maximum time 100 ms to 60000 ms 160 ms Voltage monitoring...

Page 45: ...uency maximum time 0 ms to 300000 ms 160 ms Frequency monitoring me dian minimum threshold 44 Hz to 60 Hz 57 Hz Frequency monitoring me dian minimum threshold tripping time 0 ms to 300000 ms 160 ms Vo...

Page 46: ...ng of grid relevant settings after completion of the first ten feed in hours or installation assistant see Application for SMA Grid Guard Code at www SMA Solar com IP address of the inverter Standard...

Page 47: ...The product must be integrated into the local network Tip There are various methods of integrating the product into the local network with the aid of the installation assistant An end device e g compu...

Page 48: ...ser interface does not match the system password in the communication product the inverter cannot be reached by the communication product A uniform password is assigned for all Speedwire devices in th...

Page 49: ...9 Operation SMA Solar Technology AG Operating manual SHP US 20 BE en 10 49 9 3 Start Page Design of the User Interface C B E F D A Figure 11 Design of the user interface s start page example...

Page 50: ...Error present at the same time only the Error will be displayed Device configuration Various settings for the inverter can be made here The selection available is dependent on which user group you are...

Page 51: ...on the current status of the PV sys tem Device status Displays whether the inverter is currently in a fault free operating state or whether there is an Error or Warning present Current power Displays...

Page 52: ...ighlighted in blue B User information Information about the current configuration step and the setting options of the configuration step C Configuration field You can make settings in this field Requi...

Page 53: ...ortal Cluster Controller you can also assign a new password for the user group Installer via the communication product The password for the user group Installer is also the system password If you assi...

Page 54: ...ed by the inverter As long as the inverter has not yet received and accepted the settings the hourglass symbol will continue to be displayed on the user interface The settings will be accepted when th...

Page 55: ...or devices in your PV system To ensure data security take appropriate protective measures such as Set up a firewall Close unnecessary network ports Only enable remote access via VPN tunnel Do not set...

Page 56: ...ile 6 Follow the instructions in the dialog 9 12 Updating the Firmware If no automatic update is set for the inverter in the communication product e g SMA Data Manager Cluster Controller Sunny Portal...

Page 57: ...of the inverter Requirements The inverter must be connected to the Internet Procedure 1 Open the user interface see Section 9 1 page 46 2 Log into the user interface as an Installer see Section 9 2 p...

Page 58: ...ring devices with a measurement range designed for the maximum AC and DC voltage of the inverter Procedure 1 Disconnect the AC circuit breaker and secure it against reconnection 2 Disconnect the DC te...

Page 59: ...e terminal and ground as well as between the negative terminal and ground on the DC surge protection devices using a suitable measuring device To do so insert a test probe maximum diameter 2 5 mm 0 07...

Page 60: ...1 Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components Clean the product and all its components only with a cloth mo...

Page 61: ...lable at www SMA Solar com 2 Activate the user interface see Section 9 1 page 46 3 Enter the PUK instead of the password into the field Password 4 Select Login 5 Call up the menu Device Parameters 6 S...

Page 62: ...g limits If the grid voltage is permanently within the permissible range and this message is still displayed contact Service 301 Grid fault The ten minute average value of the grid voltage is no longe...

Page 63: ...rating parameters with Service see Section 17 page 94 401 404 Grid fault The inverter has disconnected from the utility grid A stand alone grid or a very large change in the power frequency was detect...

Page 64: ...94 601 Grid fault The inverter has detected an excessively high proportion of direct current in the grid current Corrective measures Check the grid connection for direct current If this message is dis...

Page 65: ...ed country data set or the value of a parameter you have set does not correspond to the local requirements The inverter cannot connect to the utility grid Corrective measures Ensure that the country d...

Page 66: ...ray has been correctly rated or contact the installer of the PV array If this message is repeated frequently contact the Service 3501 Insulation failure Check generator The inverter has detected a gro...

Page 67: ...device The cause must be determined by the Service Corrective measures Contact the Service 6501 6502 Self diagnosis Overtemperature The inverter has switched off due to excessive temperature Correctiv...

Page 68: ...not found or is defective Loading the parameter file has failed The inverter continues to feed in Corrective measures Copy the parameter file to the correct folder again 7106 Update file defect The up...

Page 69: ...ing of the update conditions was not successful The firmware update package is not suitable for this inverter 7331 Update transport started Update file is being copied 7332 Update transport successful...

Page 70: ...able to import a configuration Corrective measures Log in as Installer Import configuration file again 7350 Transfer of a configuration file has started The configuration file is being transferred 735...

Page 71: ...the rear of the enclosure and the air ducts on the top using a soft brush Ensure that the inverter has sufficient ventilation Ensure that the ambient temperature 35 C 95 F has not been exceeded Ensure...

Page 72: ...nnection to the system manager is intact and that no cables are damaged or that no plugs have been pulled 9002 SMA Grid Guard code invalid The SMA Grid Guard code entered is incorrect The operating pa...

Page 73: ...e the query intervals If necessary reduce the number of devices in the network 10249 Interface network overloaded The network is overloaded There is no data exchange between the devices Corrective mea...

Page 74: ...transfer rate has changed The cause for the status 10 Mbit can be a defective plug a defective cable or the pulling or plugging of the network connector Corrective measures if the status is 10 Mbit E...

Page 75: ...DNS server not configured 10345 Webconnect error No reply to DNS request xx 10346 Webconnect error Unknown SIP proxy xx 10347 Webconnect error Unknown STUN server xx 10348 Webconnect error No reply to...

Page 76: ...sfully The parameter changes were successfully adopted 27107 Update file OK The update file found is valid 27301 Update communication The inverter is updating the communication component 27302 Update...

Page 77: ...ay still be live Touching live parts and cables results in death or lethal injuries due to electric shock Disconnect the product from voltage sources and make sure it cannot be reconnected before work...

Page 78: ...the PV array The insulation resistance can only be measured with a suitable device for safe disconnection and short circuiting of the PV array If no suitable device is available the insulation measur...

Page 79: ...ection 8 2 page 37 12 5 Activate the diagnostic function in the event of a defective Speedwire communication If several Speedwire devices in line topology are connected to each other in the system and...

Page 80: ...SMA Data Manager in the system the inverter can indicate signal whether the Speedwire communication is working properly or if there is a problem by the red LED flashing The diagnostic function can onl...

Page 81: ...e 4 NOTICE Damage to the fan due to compressed air Clean the fans with a soft brush a paint brush or a damp cloth 5 If the cooling fins are dirty clean them using a soft brush 6 Insert the locking tab...

Page 82: ...ransport the product using the carrying handles or hoist Take the weight of the product into account Use all carrying handles provided during transport with carrying handles Do not use the carrying ha...

Page 83: ...protection elements against contact from the terminal lugs for the DC connection To do so unlock the side brackets 2x 5 Remove the DC cable connection Loosen the hex nuts AF10 and remove the combined...

Page 84: ...s so that they are perfectly straight If the transport handles are not screwed in straight this can make it more difficult or even impossible to unscrew them later on and can damage the taps to the ex...

Page 85: ...screwdriver into the holes on the transport handle and use the screwdriver to remove the transport handle 4x 17 If the inverter is to be stored or shipped pack the inverter and the wall mounting brac...

Page 86: ...age 82 3 Remove the transport cover which is located in the housing opening of the replacement unit instead of the connecting plate and use it for the defective product 4 Secure the pre configured DC...

Page 87: ...sh a connection to the user interface see Section 9 1 page 46 9 On the Configure inverter page select the Adopt configuration from file configuration option and load the saved configuration file of th...

Page 88: ...current into the PV array 0 A 0 A Number of independent MPP trackers 1 1 Number of inputs 1 1 The topology prevents a reverse current from the inverter in the system AC output SHP 125 US 20 SHP 150 U...

Page 89: ...current Limits of accuracy of power ac tive reactive measurement 5 of the nominal AC power 5 of the nominal AC power Limits of accuracy of power fac tor measurement 0 01 0 01 Limits of accuracy of tim...

Page 90: ...he default value The value can be configured via parameters General Data Width x height x depth without feet and without disconnectors 770 mm x 830 mm x 444 mm 30 3 in x 32 7 in x 17 5 in Weight with...

Page 91: ...ce with IEC 60721 3 4 Class 2K3 Temperature range 40 C to 70 C 40 F to 158 F Equipment DC connection Terminal lugs AC terminal Screw terminals Torques Screws of mounting bracket M8x105 TX40 12 Nm 2 Nm...

Page 92: ...a SMA Solar Technology AG Operating manual SHP US 20 BE en 10 92 Data Storage Capacity Daily energy yields 63 days Daily yields 30 years Event messages for users 1024 events Event messages for install...

Page 93: ...t brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement NOTE This equipment has been tested and found to comply with the limits for a Class A digita...

Page 94: ...V modules Use the name of the system in Sunny Portal if available Access data for Sunny Portal if available Special country specific settings if available Detailed description of the problem United St...

Page 95: ......

Page 96: ...www SMA Solar com...

Search results

Summary of Contents for SHP 125-US-20

Reviews:

Related manuals for SHP 125-US-20

Brands by name

Popular brands

SMA SHP 125-US-20, Operating Manual

Search results

Summary of Contents for SHP 125-US-20

Reviews:

Related manuals for SHP 125-US-20

Brands by name

Popular brands