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Q: Would you give some examples of abnormal use or strain, neglect
or abuse which may affect warranty?
A: These terms are general and overlap each other in areas. Some
specific examples may include: running the snowmobile out
of oil, chain failure caused by a Iack of lubrication, operating
the snowmobile with a broken or damaged part which causes
another part to fail, and so on. If you have any specific ques-
tions on operation or maintenance, please contact your SKI-DOO
dealer for advice.
Q: What costs are my responsibility during the warranty period?
A: The customer’s responsibility includes all costs of normal main-
tenance services, non-warranty repairs, accidents and collision
damage, as well as oils, and spark plugs, and incidental or con-
sequential damage costs as explained in the warranty.
Q: Are “Genuine” Bombardier replacement parts used in warranty
repairs covered by warranty?
A: Yes. When installed by an authorized SKI-DOO dealer, any
“Genuine” Bombardier part used in warranty repairs assumes
the remaining warranty that exists on the snowmobile.
Q: If I sell my snowmobile within the warranty period, will the new
owner qualify for the balance of the warranty?
A: Yes, provided the re-sale has been registered with the manu-
facturer.
Q: How can I receive the best owner assistance?
A: The satisfaction and goodwill of the owners of Bombardier
products are of primary concern to your SKI-DOO dealer and
Bombardier. Normally, any problems that arise in connection
with the sales transaction or the operation of your snowmobile
will be handled by your SKI-DOO dealers Sales or Service De-
partments. It is recognized, however, that despite the best in-
tentions of everyone concerned, misunderstandings will
sometimes occur. Frequently, complaints are the result of a
breakdown in communications and can quickly be resolved by
a member of the SKI-DOO dealership management. If the
problem already has been reviewed with the Sales Manager
or Service Manager, contact the SKI-DOO dealer himself or the
General Manager.
We are always pleased to receive your comments on the
SKI-DOO snowmobile.
Mmo2002-003a.book Page 15 Friday, February 2, 2001 1:47 PM
