Troubleshooting 6
For parts or assistance, call Simer Customer Service at 800-468-7867
Troubleshooting Chart
Risk of electrical shock. Unplug the pump before touching it or servicing it.
Symptom
Corrective Action
Pump fails to operate.
Check to be sure that power cord is securely plugged into outlet. Disconnect
power to outlet before handling pump or motor.
Check to be sure you have electrical power.
Check that liquid fluid level is high enough to activate switch or controller.
Check to be sure that 3/16” (4.7 mm) vent hole in discharge pipe is not
plugged.
Check for blockage in pump inlet, impeller, check valve or discharge pipe.
Thermal overload may have tripped. Test start pump; if it starts and then stops
immediately, disconnect from power source for 30 minutes to allow motor
to cool, then reconnect to power source. Check for cause of overheating/
overloading.
Check the float switch operation for maximum possible clearance.
Pump fails to empty sump.
Be sure all valves in discharge valve are fully open.
Clean out discharge pipe and check valve.
Check for blockage in pump inlet or impeller.
Pump not sized properly. A higher capacity pump may be required.
Check the float switch operation for maximum possible clearance.
Pump will not shut off.
Check switch or controller automatic floats for proper operation, location and
clearance. See installation instructions for switch/controller.
If pump is completely inoperative or continues to malfunction, consult your
local serviceman.