12
AutoSupport Bundle Collection Commands
ASUP Log
The ASUP log file has a detailed list of events encountered during delivery of the
ASUP messages. The ASUP log provides information about status, history of
transmission activity, and any errors encountered during delivery of the ASUP
messages. The log file is available for all ASUP-enabled storage arrays.
The archived log filename is
ASUPMessages.n
, where
n
is an integer from 1 to 5.
The log file is located in the
ASUPLog
directory. As the current log file reaches a size
limit of 200 KB, the current log file is archived and a new log file is created.
Disable
AutoSupport at the
EMW Level SMcli
Version
NOTE
This command is an SMcli command, not a script command. You must run this
command from a command line. You cannot run this command from the script editor
in the storage management software.
This command turns off the AutoSupport (ASUP) bundle collection feature for all
managed storage arrays.
Syntax
SMcli disable autoSupportFeature
Parameters
None.
Minimum Firmware Level
7.86
Enable AutoSupport
at the EMW Level
SMcli Version
NOTE
This command is an SMcli command, not a script command. You must run this
command from a command line. You cannot run this command from the script editor
in the storage management software.
This command turns on the AutoSupport (ASUP) bundle collection feature for all
managed storage array and makes it possible to transmit the bundle to a predesignated
technical support site. After you enable the ASUP feature, any ASUP capable storage
array is automatically prepared to collect and send support related data to Technical
Support. The data can then be used for remote troubleshooting and problem analysis.
Syntax
SMcli enable autoSupportFeature
Parameters
None.
Minimum Firmware Level
7.86
Summary of Contents for InfiniteStorage 4000 Series
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