EAN-Startup Guide-3000-OEM
© SightLine Applications, Inc.
10
7.1
Demo Mode
To enable all features for testing and evaluation purposes, click the
Demo Mode
button from the
Connect
tab. All the features enabled on the board are now available for testing.
The video screen will have a Demo Mode screen overlay until the Demo Mode function is turned off.
8
Troubleshooting
8.1
Network Connection
Issue:
Unable to connect with the Panel Plus application to the 3000-OEM board over a standard
network connection.
Check static IP address:
Check the static IP address configuration. Improper or unknown static IP address setup is a common
connection problem. See the
section and
network configuration information.
Check Windows firewall:
Failure to allow access in the Windows Security Alert prompt upon initial startup of the Panel Plus
application can cause connection issues.
1.
Close the Panel Plus software application and open the Window Firewall Security Manager on the
host PC.
2.
Go to Inbound rules and delete the two
slapanelplus
rules (TCP and UDP).
3.
Re-start the Panel Plus application and allow access in the Windows Security Alert prompt window.
Figure 13: Delete Inbound Rules in Windows Security Alert Prompt Window
Delete inbound rules
